On Envy 4502 error code

My new 4502 envy was working fine until I loaded the software on the drive.  Now, I try to print, and it gives me junk on the paper and then stops and gives me the 0XB3B207B6 error Code.  Can someone help me get out of this mess?  I can't even stop the printer according to the normal procedure.

Hi CowboyKen,

Welcome to the Forums of HP Support! I see you found an error on the front panel of your HP Envy 4502 code, once you have loaded the printer software, the error code appeared.

I would like that you start here: "Problem with print head", "printer failure,' 'Ink system failure', or '0 x.' r 'C2 '.... "Control panel displays error on the printer

«Because there are many variations of these "problem with print head", "Printer failure," or error messages 'Ink system failure' and alphanumeric codes, we have provided guided a few steps to help you troubleshooting document for your mistake right.» Select the statement that best fits your situation. »

Please let me know the results, I'll watch for your reply.

Thank you

Tags: HP Printers

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