One of my CD/DVD drives stoped reading disks but I can still see

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• Satellite U300 - CD/DVD drive cannot read disks

  My CD/DVD drive does not work.

  It can be heard at work (or maybe working), but it cannot read the discs - music films or niether. The 'properties', says the disk is full, but can not read the contents. Neither is it give details of the content.

  If I run iTunes or Real Player, suffice to say it is a blank disc in the drive and told me to get ready to burn to a disc. But in his own info says that the disc is full! Windows XP sees the drive in 'Properties' and said that it is complete, but does not display the contents of the disc. Devices, said the drive (type HL-DT-STDVDRAM GSA-U10N) "working properly".

  I have turned off the HDD (software protection movement) protection because he stirs a warning whenever the unit darn picked. I tried to use the drive with it on and outside. My computer is 18 months old (I think), but this problem has existed for a year and gets more and more frustrating.

  Help please.

  Hello

  You can find enough son here in the forum about problem of CD/DVD disc then please use the search function of the forum first.

  I founded an interesting thread for you you need to check:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=162032

• DVD drive wont read disks - gives the error "Please insert disk".

  I have recently upgraded to Windows 7. The car worked well as I used to install the operating system. To start windows would not recognize the drive. Conclusive that it was a common on win7 x 64 dual boot problem I tried the 3 standard fixes (F8 at startup, change the drive letter, upper and lower field reg edit) I had briefly the functioning of the car, but after about 10 minutes (while I used the disc) he crashed and disappeared.

  I went to the manufacturers site and downloaded the latest version of the software for that, windows installed this and said it worked fine, I can now see the drive but it will not read anything, whenever I put a disc (a disk) it says the drive is empty when it is not and it spits out.

  I tried windows troubleshoot the program from the support site, it detects a problem but can't fix.

  Device Manager shows the drive installed and work. The objective should not need cleaning, because the disk is less than one month. Please help, I have run out of ideas.

  System - dual boot xp / win 7 x 64, xp on the victory of samsung 1 TB drive HARD 7 on Maxtor 200 GB HDD, 4 GB Ram, intel core 2 duo 3 GHz, Asus p5g43m, nvidia 8500gt GPU motherboard

  Hi Sandyfsx,

  Please see the article below a few troubleshooting:

  http://support.Microsoft.com/kb/982116

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• One or more CD/DVD drives are not able to burn?

  One or more CD/DVD drives are not able to burn what can I do to fix? I have window xp gateway gt4010

  Hi skywalker918,

  1. When you receive the error message?

  2. did you of recent changes on the computer?

  3 when was the last time it was working fine?

  4. you have any third-party DVD burning software installed on the computer?

  Refer to the article below and run the Fixit tool available, check if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Also check the condition of the disc on the computer using Device Manager and the post is back with the details.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

  How to troubleshoot problems that occur when you copy data on a CD - R or CD - RW optical disc in Windows XP

  http://support.Microsoft.com/kb/324129

• My CD/DVD drive cannot read or write media.

  I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

  Hello

  Looks like the drive has a problem, possibly a cleaning disc might help if he and the
  below are questionable solutions to what sounds like a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• In Vista, E: DVD - RW drive is reading CD but is no longer playback DVD

  Why my E: DVD - RW does not read CD and not DVD? When a DVD is in, it acts like nothing is in the drive. In fact it is not always read the CDs. I have watched drivers and from what I can tell, everything seems to work very well. I think that something is just wrong with my player actaul.

  Hello

  1. it happens with all DVDs?

  2 have you used DVDs on another computer?

  3. for how long are you facing this problem?

  4. don't you make changes before this problem?

  I suggest you follow the link below.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052

• DVD drive not read/write

  my dvd drive not reading/writing.its a matshita dvd ram uj - 850 s .windows vista sp2.sony vaio vgn ar 550u.its showing the CD/DVD I insert as empty. someone help?

  Hi dt6789,

  Please see the post below with a similar problem and fix possible:

  http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/57d84d2b-5dd5-4f37-BADC-9e784a24211c

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• My CD or DVD drive cannot read or write media

  Both my cd/dvd readers do not read the discs, they say just please insert disc when it is already inserted.

  Hi Metalmick,

  Method 1:

  Try running the fixit from the link provided below >

  
  Reference:

  
  Your CD or DVD drive cannot read or write media.
  http://support.Microsoft.com/GP/cd_dvd_drive_problems
    
  Method 2:
      
  I recommend you to uninstall and reinstall the drivers and see if it makes a difference, also check the firmware updates.
    
  You must be logged on as administrator to perform these steps.

     
  a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  b. in Device Manager, look for the CD/DVD and then double-click the device name.
  c. click on the driver tab and then click on uninstall the driver, and then follow the instructions.

    
  Reference:

    
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• I installed a second hard drive and unpartittion after, now I can't see even if the computer is recognized.

  After I installed a second hard drive as a slave, he was installed susefully. I formatted but it was partittion. I don't like partittion hd, I unpartition it through computer management and management system and it worked. now, I don't see when I open the computer icon when I check the bios is there when I check through management system is there when I have trouble shooter from there he says works fine, but I can't see through the computer icon it shows not everything, but the second hd.

  How can I put the secondary hd icon in the main icon of the computer?

  Mr. GordonBP

  Thank you very much, it worked. you were right and I learned a lesson more.

  Yes, your answer was very helpful.

• New hard drive in the PC and now can not see child PC in the Family Safety website

  Recently, we had to install a new hard drive in my son's PC.  I can confirm Family Safety is on his account, to block Web sites are blocked, delays are granted, and there is curfew in place.

  But when I connect to https://familysafety.microsoft.com I see my account on the PC, but I can't see me son under kids account.  I followed all the links, help is here.  I deleted and then re-created his account, the computer is approved, and I can see Family Safety is on his account, but I still don't see the PC as part of the children's section of https://familysafety.microsoft.com.

  Rohit:

  The wiki article was not a solution - but thank you.

  The problem is finally resolved when I could access MS FS through the settings on the PC.  It has a link to MS FS in settings FS (user) who has been for several weeks.  This must have been on the side of Microsoft since after accessing this link work then all the features of the FS.

  Jason

• Hello, I have supported adobe reader dc, but I can not yet seen a document on the web, what can I do?

  Hello, I have supported adobe reader dc, but I can not yet seen a document on the web, what can I do?

  Hola de adobe reader pero aun no puedo ver a documento en PDF internet alguien can help me

  Hi melaniea32902198,

  To display IN the web browser to ensure that the PDF viewer plugin is enabled on the web browser Display PDF in browser Adobe Acrobat DC, DC of Acrobat Reader.

  Google Chrome & Firefox have their own PDF Viewer, please allow them to view the PDF in web browser.

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  Nicos

• My account says I paid for Adobe Acrobat [not Reader] DC, but I can't access all the features.

  My account says I paid for Adobe Reader DC, but I can't access all the features.

  [Title edited... MOD]

  did you buy or sign up for a subscription?

  If you subscribe, install the cc desktop application, if it is not already installed.

  then check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I am using Acrobat Reader XI but I can't mix and merge files

  I am using Acrobat Reader XI but I can't mix and merge files

  Hi mdj4him,

  To combine files, you need Acrobat or Adobe PDF Pack. (Reader is not to create or combine files PDF.)

  You can try Acrobat for free for 30 days, if you wish. See www.adobe.com/products/acrobat.html for more information. If you want to purchase a Pack PDF subscription, see http://cloud.acrobat.com.

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• OK, I have the adobe reader software, but I can't seem to get something into a pdf form.  What do I need?

  OK, I have the adobe reader software, but I can't seem to get something into a pdf form.  What do I need?  Do I have to buy another application?

  See: comments in the files PDF, Adobe Acrobat DC

• Solutions to the problem of CD/DVD drive cannot read DVD discs

  This article will tell you 3 ways to solve the problem of the CD/DVD drive do not read the DVD disc. Please the process step by step.

  Solution1. Clean the DVD disc

  If your Player cannot detect the DVD disc, the first thing you need to do is to clean the DVD disc. Use a soft and dry cloth (not painted) to wipe the disc from the center of the disc to the edge. Please take care to not to use a paper to clean the disc with a circular motion, it will scratch the disc.

  After cleaning, inert the DVD on the drive to see if it works, if the reader can't read the disc, use a cloth of cotton wet with water or alcohol to clean the disc. After the disc dry, inert re the disc on the drive. If the reader can read, the operation is complete. If this isn't the case, please turn to the option2.

  Option2. Check the disc to see if it has been damaged

  Draw the DVD from the drive and check if there are some scratches or small cracks on the disc. If the disc is damaged, please try another DVD disc to see if the drive can read. If the drive cannot recognize the new disk, there could be a problem with the CD/DVD drive. Please turn to solution 3.

  Solution3. Clean or repair the CD/DVD drive

  When a CD/DVD drive has been used for a long time, its ability to play disc will only get worse. Then, the reader can not read some discs, or blocking your computer in the middle of the reading disc. This is usually due to the aging of certain parts of the disc, CD/DVD player dirty.

  Open the drive to check if the DVD reader accumulates dust and dirt, if so, the cold air from the hair dryer allows you to clean the inside of the DVD drive. Be sure to not blow on the optical sensor orally, or clean it with a cloth of cotton with water or alcohol. After cleaning, insert a DVD disc on the drive to see if it works. If still no, you need to call the s command customer service or take the reader to a computer repair shop.

  Post edited by: Newhampshireguy

  Thanks for sharing your experience with us!
  I think your assignment might be useful to others here in the community.