DVD drive wont read disks - gives the error "Please insert disk".

I have recently upgraded to Windows 7. The car worked well as I used to install the operating system. To start windows would not recognize the drive. Conclusive that it was a common on win7 x 64 dual boot problem I tried the 3 standard fixes (F8 at startup, change the drive letter, upper and lower field reg edit) I had briefly the functioning of the car, but after about 10 minutes (while I used the disc) he crashed and disappeared.

I went to the manufacturers site and downloaded the latest version of the software for that, windows installed this and said it worked fine, I can now see the drive but it will not read anything, whenever I put a disc (a disk) it says the drive is empty when it is not and it spits out.

I tried windows troubleshoot the program from the support site, it detects a problem but can't fix.

Device Manager shows the drive installed and work. The objective should not need cleaning, because the disk is less than one month. Please help, I have run out of ideas.

System - dual boot xp / win 7 x 64, xp on the victory of samsung 1 TB drive HARD 7 on Maxtor 200 GB HDD, 4 GB Ram, intel core 2 duo 3 GHz, Asus p5g43m, nvidia 8500gt GPU motherboard

Hi Sandyfsx,

Please see the article below a few troubleshooting:

http://support.Microsoft.com/kb/982116

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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