OptiPlex 9010 USB 3.0 does not

I received recently a 9010 Optiplex opportunity.   I installed a new SSD with a new copy of Windows 7 Pro.  Everything is loaded and fine, but I found that the front and rear USB 3.0 ports do not work.  BIOS setting is enabled for these ports, and I installed the latest drivers from the Dell site.  The Device Manager shows not all exceptions.

Ideas or suggestions?

And it is 64-bit Windows 7?

Have you installed the desktop software as the first driver installed after loading Win 7? And did you follow in the order with:

  1. Intel Chipset driver
  2. Installation components for Intel(r) Management Engine driver
  3. (Intel(r) Management Engine Components Application Installer - for the AIO 9010)
  4. Intel USB 3.0 eXtensible Host Controller Driver

And note that the tower and AIO may not necessarily use the same versions of these drivers so make sure that you select the form factor of the right system and the right version of Windows before downloading all the drivers.

Tags: Dell Desktop

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