Order PREMIUM from HP and the MOUSE (a bug or not?)

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• keyboard and the mouse do not work on the new computer with Win 7 Home Premium

  I just bought a new computer game.  The keyboard and mouse work in BIOS.  But when win7 brings me to the first screen for all upward (which requires language and country options) both the keyboard and the mouse both stop working and their lights go out.  The mouse is a Razer Death Adder, who i saw possibly requiring drivers to be installed.  However, the keyboard is a 4000 ergonomic Microsoft natural and I expect that it works.  Can someone please help me get their work.  Any help is appreciated.

  I had damaged USB drivers.  Technical support from the manufacturer did to be operational.  Thank you all.

• Windows Vista starts with empty office and the mouse cursor, then restarts

  I have trouble getting Vista to start on an Acer laptop.  The laptop is an Acer Aspire 6920 G with Windows Vista Home Premium 32 - bit on it.

  The PC will start in an empty office with stop mouse cursor on this screen for about a 1 min and then it restarts and you go through the same process again.  I tried the safe mode and last good configuration to know but get the same results.  I have also tried to run the Startup Repair tool and get the same screen.  I can launch Startup Repair to boot from a DVD of Vista Home Premium 32-bit and I can run but it makes no different.  When you restart, you get the same problem.

  Does anyone have an idea?

  No it isn't the trunk upwards with the black screen and the mouse.

  Hi KevinBricknall,

  1. have you made a recent software or hardware changes to the system?

  Since you are unable to run start up repair boot from the Vista disc, you can try to perform a system restore start from the disc and see if it helps.

  For more information, you can consult the following article:

  What are the system recovery options in Windows Vista?

  Hope this information is useful.

• The keyboard and the mouse no longer works to update you Sierra

  Hello, I upgraded to OS Sierra and I began to spend more and suspending Notepad, then I do not recognize their keyboard and mouse notbook. It forces the walk outside and then worked, but after a few days I don't work any more.

  Thank you

  The keyboard and the mouse no longer works to update you Sierra

  Hi gnardone,

  Thanks for posting in the Community Support from Apple. I understand that you are having problems using your mouse and your keyboard after the update for Sierra. View the work of keyboard and mouse are crucial for your Mac, so I can understand how this is a problem for you. I'm happy to offer assistance.

  You are having problems with the keyboard and the trackpad that are part of your MacBook or you are having problems with a keyboard and an external mouse? I recommend taking a look at the article below.

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected

  If you're still having trouble, let us know what kind of mouse and keyboard that you are having problems with and what you have tried to solve this problem.

  Best regards.

• Picture of the events of clusters - change value and the mouse down

  Hello everyone

  I am facing a problem of triggering events using two arrays of clusters.

  I have two paintings of clusters: A and B. There is a Boolean control within each group and to maintain the two paintings in clusters at the same index value (indexVals), the vertical scroll bar of A is hidden but the vertical scroll bar of B is visible. I was using a case with 3 cases triggered by structure: the mouse down, timeout and the mouse upwards. The case of "mouse down" feeds of terminal 1, which makes the case "timeout" the waiting period. The case of "timeout" continues to fuel terminal 1 timeout and has two property nodes (one for A and for B) makes the value of B indexVals is written on the indexVals of a. inside the case of "mouse up" it has a value of-1 for the terminal timeout, putting an end to the process. OK, it was working great. But...

  Now I need to keep the same procedures described above, but I need to raise an event when the user clicks any boolean (led) change state. I thought about the event "change value", but when I click on the led to trigger the event of "change value", the "mouse down" event is also triggered.

  Any suggestions?

  The real VI is a little different from what I described, but the problem is exactly the same.

  Thank you

  Dan07

  Like this:

  

• System Restore with the keyboard and the mouse works do not and do not know admin password

  I recently decided to update my drivers on my 9 year old bridge. Apparently the program that I used to do didn't realize a bad driver when he sees... Sort of my keyboard and mouse not responding while windows was loaded. They work enough for me to access the bios, enter the menu start and also when I hit enter to boot from a windows cd.
  I'm trying to access my restore points to get rid of the driver that has been installed. Unfortunately when I put the windows CD and try the repair option I can't log on to the volume because it requires an administrator password. I tried Admin admin admin admin and leave blank. I even ran a program to reset passwords (I do not use any which way.) still cannot log on to the volume. I also tried to pass in front of the screen to repair and installation of windows to fix this. I can hit escape and pgup and pgdown but not f8 to agree to the agreement.
  When I boot in safe mode with command prompt that it still forces me to click on an account to connect. Which I can't because the keyboard and the mouse do not work when windows is loaded.
  I can't get to the command prompt to display the box to help restore points?

  Hello

  ·         Did you do changes on the computer before the show?

  I suggest you to follow the steps in the article in the Microsoft Knowledge Base and check if it helps.

   

  How do I recover from a corrupted registry that prevents Windows XP startup

  http://support.Microsoft.com/kb/307545

  Regarding the password administrator there are chances that you must have defined and now you don't remember or if the bridge keep some default password. You can also contact the Support Technology Gateway for help on the issue.

  Technical support Gateway

  http://support.gateway.com/us/en/support/default.aspx

  Hope this information helps.

• Reset computer to factory settings, installed SP1 and lost control of the keyboard and the mouse. Had to do system restore just before the installation of SP1.

  Original title: help

  OK to reset to factory settings to allow hopefully laptop to read CDs again, then downloaded installed sp1 and lost control of the keyboard and the mouse, and still can not play music not forget hadda restart in safe mode to use the system restore to just installing the sp1 b4

  Hi MartyFenwick,

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. What is the brand and model of the computer?

  2. What is the brand and model of the mouse and keyboard?

  3. you receive an error code or message?

  4. is everything works well after running system restore?

  5. what exactly do you mean by "hadda restart in safe mode to use the system restore to just installing the sp1 b4?

  6. what happens when you try to play music CDs?

  7. what program you use to play the CD?

  Please follow the methods and mark the question below:

  Before you install SP1, follow the method 1 and 2.

  Method 1:

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

  Method 2:

  I suggest you disable the antivirus for temporarily until the installation of SP 1.

  Disable the antivirus software:
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3:

  Follow the steps in the link for problems with the keyboard and the mouse below.

   
  Mouse, touchpad and keyboard with Windows problems:

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  Method 4:

  Follow the steps in the link below.

  Learn how to install Windows Vista Service Pack 1 (SP1):

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-1-SP1

  I hope that the information above helps you.

• installed a keyboard and wireless mouse and the mouse works fine, but the keyboard types the wrong keys! Any ideas? Thank you

  installed a keyboard and wireless mouse and the mouse works fine, but the keyboard types the wrong keys! Any ideas? Thank you

  Wired or wireless - is usually not serious unless the wireless can get more interference.  If the keyboard is close to the receiver which is connected to the computer and you get the strikes hurt - my suggestion is to try first the keyboard on another computer.

  To do this, * not * require you to install specific drivers.  Simply unplug the combo of a computer and in the other and see if the keyboard works correctly.  Then, you can troubleshoot from there.

• Locking of the keyboard and the mouse after update Windows7

  System: HP 3135 Pro

  Windows 7 Prof 64 bit

  Microsoft wired keyboard 600

  Mouse Logitech RX250

  This problem started on October 16:

  After the automatic updates of Windows, the keyboard and mouse locked. Only to start in secure mode and come back with the widows, restore the system to a previous point, it is possible to activate the keyboard and the mouse again.

  Now, I turn off the automatic updates, to avoid the system freezes again.

  The Microsoft forum is not clear about this error, would be something regarding the HP computer?

  Any help is welcome.

  Hello

  There were some problems with the last batch of reviews/recommended Windows updates this month this.

  Among the updates disabled device USB 2.0 from a USB vendor specific drivers. I found a web reference that can explain what has happened to you. I think that the update has been removed from Windows Update. This article may shed some light on your problem.

  You can install each update manually until you find the cause of your problem. Unfortunately, when you find it you will have to restore the system again and avoid this update. Or Microsoft could have pulled the offending update.

  Is it only a matter of HP? Impossible to comment on.

  I've updated HP four systems, a Dell laptop and a system tailor-made without any problem.

  You really don't want to permanently disable future updates of Windows.

  Jaco

  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

  HP products:
  Office 810-150se (Win 8.1)
  17 t - j000 Notebook (Win 8 upgraded to Win 8.1)
  H8 1380t CTO Office (Win 7)
  560z Desktop (Win 7)

  Other PC:
  Laptop Dell Inspiron (Win XP upgraded to Windows 7)
  Custom build: (Win XP upgraded to Windows 7)

• Keyboard and the mouse does not work after the release of sleep

  Original title: error keyboard and mouse

  After you have installed Windows 8 I had problems with the keyboard and the mouse.

  If the computer disconnects a half our for example, when I come back, the keyboard and the mouse do not work,

  I can not connect and I have to restart my computer to the power button.

  How can I avoid this problem? It happens every day at least once.

  Hello

  1. you are using a wired keyboard or mouse and wireless?
  2. What is the brand and model of the PC?
  3. have you checked if other USB devices work on the PC after you resume the computer from sleep mode?

  I suggest you follow these methods and check if it helps.
  
  

  Method 1:
  If you use the USB keyboard and mouse, and then follow the steps below to uninstall and reinstall the USB controllers.

  (a) press the Windows logo and X from the keyboard.
  (b) type devmgmt.msc , and then press ENTER.
  (c) expand Bus USB controllers.
  (d) right-click every device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
  (e) restart the computer and reinstall the USB controllers.
  (f), check the question;

  
  Method 2:

  The 'USB selective suspend settings' option in the Power Options can be activated.

  (a) press X and WWindows logo and choose Power Options
  (b) click on change plan settings for the selected power plan
  (c) click on that to change advanced power settings
  (d) Expand USB settings and then the USB selective suspend setting and change them to disabled.
  (e) click OK in the power settings window, and then click save changes in the Edit Plan settings window.

  Method 3:
  If this does not help, I suggest to change the power to its default settings and check if it helps.

  You can follow the steps to do this:

  (a) press the Windows logo key and X set and choose power options.

  (b) under the preferred plans, click on balanced (Recommended).
  (c), click Change Plan settings and more balanced (Recommended) option.
  (d) click on restore default settings for this plan on .
  (e) click Yes to save the changes.

  Now check the issue.

  Let us know if it helps. If the problem persists, please answer, we will be happy to help you further.

• Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not either of these browsers use

  Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not use either of these browsers. I chatted with Comcast and they are the ones who asked me to try to gain access to other browsers. And, as noted, I managed. Only my opening my email to Comcast.net inhibits the Firefox, the browser that I use on a regular basis because of this problem I can't use Firefox.

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• Satellite A200 - 19K: double keyboard lights up and the mouse no longer works

  Hello

  I just brought a notebook a200 19 k and the double keyboard lights up and the mouse no longer works.
  I can't find why it does this in the manual and what is the purpose of light with symbols on it.

  The symbols have a purpose. Thank you very much

  Hello

  As far as I know that not all mobile A200 were shipped with this function called TouchPad/Dual Mode Pad touchpad

  The dual-mode tablet buttons provide many different functions such as:

  1.) button to -> it toggle cursor mode and the mode button.
  When you switch the button mode button flashes blue and the mouse does not work

  (2.)-> volume button increases or decreases the volume of the speakers and headphones

  (3.)-> e-mail button starts you mailbox to receive and send emails

  4.) button ConfigFree -> starts the ConfigFree tool

  5.)-> Windows Vista Photo Gallery button starts the Windows Vista Photo Gallery

  The other three buttons to the bottom of the trim can be configured with different functions.

  Please refer to the properties for pad synaptic dual for more details!

• What can I do to remove a box pop up indicating "Message from Web page" and the message reads "object does not support this property or method".

  What can I do to remove a box pop up indicating "Message from Web page" and the message reads "object does not support this property or method".

  Hello

  1 how long have you been faced with this problem?

  2 have you made changes on the computer before this problem?

  3. when exactly you get this error message?

  The following threads may be useful:

  http://answers.Microsoft.com/en-us/IE/Forum/IE8-windows_other/message-from-webpage-not-implemented/d09fa331-92c6-4CD3-bc89-9a2c03e304fe

  http://answers.Microsoft.com/en-us/IE/Forum/IE8-windows_other/message-object-doesn

• Windows XP crashes intermittently when stopping. Stuck on the screen with the default windows background color and the mouse pointer.

  We are an OEM that systems of electronic Assembly is based, in our machine is a PC running Windows XP Professional that provides the interface for the operator. Some of our systems have begun to crash intermittently when stopping.  Up to now we have seen it on three machines.  There has been no change to hardware or drivers that we put on these machines.

  The PC is supposed to stop at the point were he said "It is now turn off your computer", but it hangs when the only thing on the screen is the default windows background and the mouse pointer. The mouse moves, but that's all. He is unresponsive to ctrl-alt-delete, or any other entry.

  This was reported 5 times, and in any case there's nothing in any log file which would tend to indicate where the problem is maybe.

  I guess we have a bad driver or device, but the problem only happens once all stops of 5-10, and only after the machine is turned on for a while.

  I just turned on the detailed status messages, but they did not stop the machine since.

  What I asked is: is it possible to get windows to connect to all events stop? I really want to know what he was doing when he stopped.  Can someone else think something I can look at, or a better way to debug this?

  Re: a suggestion on this new monitor to 'prove' is the source of the problem
  Disconnect it, connect a type non-ecran touch "ordinary".
  stop/restart in safe MODE, make sure that the old monitor is not appear in the Device Manager [what we used to call a ghost]
  If it IS, delete it & uninstall the sw provided with touch screen
  Reboot in normal mode
  Try a stop
  If you get the old orange it'S now SAFE, tell the seller about IT.

• Often, when I let my computer go "standby mode" I will return and the mouse pointer disappeared. I have to start cold to get it back. Any ideas?

  Happening all the time, just enough to make it boring. The computer is only a little over a year old so I think that some of the software is corrupted. Of course, I don't know much about computers, but I don't know that I don't want to shell out money for a fixable problem. Thank you to each and every one.

  Hi Denny,

  Thanks for posting your question in the Microsoft Community.

  I understand that your mouse pointer is missing after the return of the mode 'sleep'. Correct me if I'm wrong.

  I imagine the inconvenience that you are experiencing. I will try to help you in the matter of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  . What is the brand and model of the computer and the mouse?

  Please follow the steps and check the question below:

  a. open the Device Manager, expand Devices of Interface.

  b. right-click on the USB input device, click Properties.

  c. click the power management tab, select the allow this device to wake the computer, click on OK.

  For reference:

   

  Open the Device Manager:

  http://Windows.Microsoft.com/en-us/Windows7/open-Device-Manager

   

   

   

  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

   

  In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.