'out of paper' error message and there is paper in the printer

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  Hi BartlettNYC,

  Please see the links below, to solve the problems with Window XP SP3.

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  Matt

  Hello

  ·        Have you tried the steps that are listed in the article manually and see if the problem is resolved?

  ·        Who is the manufacturer of the printer and what is the model?

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  I suggest you follow the steps mentioned below.

   

  Method 1:

  I suggest you to check if the Printer Spooler service is started.

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  Hello
   
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  Looks like you may have a bad Windows Explorer (not Internet Explorer) add on.

  What is your version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  Here are a few thoughts:

  When the Windows Explorer (not Internet Explorer) is wrong to behave on a right click, begins to suspect third-party add-ons explore extension.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added sometimes without your knowledge or consent when you install some software.

  Have you installed new software because the system finally worked correctly and if so, what?

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).  When you right click on something, the Explorer wants to display a menu of choices.  If there is a bad or outdated extension, Explorer may crash.

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment, then there is no message the next time you do whatever it is you're doing, you've found and fixed (or perhaps you can fix).

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After launching ShellExView, under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems which is a difficult color to see, so click on display, choose the columns and move the column Microsoft closer to the top, so you can see on your screen without having to scroll left and right.

  Click on the column header for Microsoft not to sort the display (by clicking on the column of Microsoft) if all the "" s are on top and easy to see.

  The s in 'No' would be things you have added (non-Microsoft) and are what you should be suspect.

  You can also Google the name of a suspect add-on and see if there are visits, on Explorer crashing and what other people have done about it.

  You can Google something like:

  Explorer XP crashing

  (you must fill in the name of adds your suspect on).

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the extensions one at a time non-Microsoft keep a list so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.

  Disable them one at a time until your right click on do not generate an error, then restart and test again.  Last extension you have turned off the
  a suspect.

  You can also just disable all non-Microsoft extensions, restart and allow them one at a time until you find the one that generates the condition.

  The hope is that you will find an extension that caused the error, and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but when you turn off/turn on extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you find the problem, I reboot and retest anyway to really be sure that the problem has disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list.

  If you get a blue screen of death (BSOD), you must do this:

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:

  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

  Send for the nose and the Red arrows (3 to 4 lines total).

  Send all * line STOP message since there are clues in the 4 parameters.

  If there is a name of the file listed in the STOP message, don't forget to include this information too.

  Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

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  Hello NColyar,

  Welcome to the HP Forums!

  I understand that you receive a message indicating "on paper" using the Officejet 4500. I will do my best to help you! Please make sure that the printer is connected to a live wall, not a surge protector. I just want to check if that makes a difference.

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  Good luck.

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  Which report you errors to?

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