Ovi music has stopped working. has had an alert. I'm not able to play a cd.i get alert when I try to open it. It has worked fine until yesterday.

I had installed ovi music for my nokia 5800 express music. The icon is always on the desktop, but when I open it I get the alert. The details of the problem listed there is accident. I don't know if this has to do with ovi music, but my pc doesn't read the same cd at this point. The cd plays fine on a cd/dvd player

Hi ismaila,.

Are you able to play other CDs?

Step 1: I see that the new version of Nokia ovi suite is available, download and install

Download link for Nokia

http://www.NokiaUSA.com/get-support-and-software/software#

Check to see if that makes a difference

Step 2: Run the fixit available in the article below and check if this solves CD not recognizing question

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/

Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer

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Tags: Windows

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