Ovi music has stopped working. has had an alert. I'm not able to play a cd.i get alert when I try to open it. It has worked fine until yesterday.
I had installed ovi music for my nokia 5800 express music. The icon is always on the desktop, but when I open it I get the alert. The details of the problem listed there is accident. I don't know if this has to do with ovi music, but my pc doesn't read the same cd at this point. The cd plays fine on a cd/dvd player
Hi ismaila,.
Are you able to play other CDs?
Step 1: I see that the new version of Nokia ovi suite is available, download and install
Download link for Nokia
http://www.NokiaUSA.com/get-support-and-software/software#
Check to see if that makes a difference
Step 2: Run the fixit available in the article below and check if this solves CD not recognizing question
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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Follow the steps below:
Method 1:
Start your computer in a clean boot state and see if that fixes the problem.
See How to solve a problem by performing a boot in Windows Vista or in Windows 7
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-----------------------------------------------------------------
Signature of the problem
Problem event name: BEX
Application name: MOVIEMK.exe
Application version: 6.0.6001.18341
Application timestamp: 4ad5c77d
Fault Module name: StackHash_6f96
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 0378415b
Exception code: c0000005
Exception data: 00000008
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information 1: 6f96
More information 2: 39ee662180b2f2ed5cfc67e5914ae855
Information additional 3:6366
Additional information 4: 8328a225406b340b1b7b5f591aa5688cAdditional information about the problem
Bucket ID: 1197617492-----------------------------------------------------------------
Signature of the problem
Problem event name: APPCRASH
Application name: MOVIEMK.exe
Application version: 6.0.6001.18341
Application timestamp: 4ad5c77d
Fault Module name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception code: c0000005
Exception offset: 032e41a4
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Information additional 1:1703
More information 2: 2264db07e74365624c50317d7b856ae9
Information additional 3:1344
Additional information 4: 875fa2ef9d2bdca96466e8af55d1ae6eAdditional information about the problem
Bucket ID: 1909412930-----------------------------------------------------------------
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Thank you!
Very often, but not always, Code exception: c0000005 is a permissions access error, so have you tried right-clicking on the MM shortcut or .exe and selecting the option "Run As Administrator"? Other times a reinstallation of the program crash can fix. As you can not do with Movie Maker the next best option is to try the System File Checker.
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
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http://www.WinVistaClub.com/F34.htmlVista Movie Maker DEP Fix
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There are a few suggestions that Nero is a problem if you run that at all?
Windows Movie Maker has stopped working
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http://support.Microsoft.com/default.aspx/KB/929135
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