paid for adobe but it says that I don't have
I bought cloud creative adobe for students and paid for it. But somehow it does not work and tells me that I did not pay. I used the code, you will still have to purchase but you can't use it any more and I don't know what to do.
Hello
Please see redemption code help
You can also see Cloud Creative applications back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
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I pay for dreamweaver, but always says that I don't have a license
I pay for dreamweaver, but always says that I don't have a license
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Please see Module development does not work after last update 5.5
Hope that helps!
Kind regards
Sheena
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CS5.5 but website says that I don't have, so I cannot re - download
I own SC5.5 I need to install on my new computer. The site says I have no product attached to my Adobe ID (I've changed my email address since the installation of the product originally but I've updated my ID on the site). I don't know the original installation media since we moved house. What can I do?
you just need your serial number to activate the trial down.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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And I can't contact adobe because I have to work until 5 pm
Close all Adobe applications and end Adobe all related tasks from tasks like creative cloud, CoreSync Manager. ARMsvc... etc.
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.
Then launch Adobe Creative Cloud application and then connect you with the Adobe ID, using who you bought the subscription of the CC.
Then launch Lightroom application and check.
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I am trying to download the free trial for Mac, but it says that my system is no longer supported. Currently, my mac runs on 10.8.5 version but it seems impossible to update the mac. Someone knows how to fix this?
Hi elizabethg,.
Photoshop CC 2015 would require minimum Mac OS 10.9, therefor you can maximum download the trial version of Photoshop CC 2014 which is compatible with the version of Mac OS you have.
Download link: direct download links of Adobe CC 2014: Creative Cloud 2014 Release. ProDesignTools
We will also recommend you use Photoshop CS6 trial, because if in case you want to buy the trial then its available through the third party dealer as a standalone application.
Download Creative Suite 6 applications
Kind regards
Mohit
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my account is blocked
I tried to take advantage of the XBox Live 2 months for $2, but he says that my account is blocked. I followed the instructions and asked for the code to be sent to my other account that several times, but I have not received. I talked to a CSR and the reference number was 1178333571. I have my account unlocked and to a subscription xbox live gold.respectfully,.
Isidoro
Hi isidorolaude,
For help on XBOX, go on the Forums of Xbox Live.
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I can't my InDesign CC license. He says that I don't have a plan but I really one.
I tried signing out... and sign in again but still the same issue.
Hello
You should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information about your Adobe account
https://accounts.Adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.
[And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments. The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-.
If necessary and for other issues, click on the http://helpx.adobe.com/contact.html until your arrival at the 'cat'. If it is 'open' (ago opening hours) Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Hans-Günter
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I thought indesign cs6 was included in my package of premium design cs6. Why, when I try to open it, go to a window that says that I don't have a CC membership more and then quits without loading Indesign cs6. It requires a serial number, but for my design premium cs6 serial number is not accepted by it.
Hello
Yes, you need to uninstall Adobe Creative cloud only, if you are unable to uninstall creative cloud through the tool cleaner and error message you shared above.
Please go through the below mentioned location and remove the file name ""ffc " "
MAC: \User\
\Library\Application Support\Adobe\OOBE\ Windows: C:\ProgramData\Adobe\OOBE\ (to view the AppData folder and program hidden data, see files, folders, file name extensions |) Windows XP, Vista, Windows 7)
* After the removal of FFC file run the cleanup tool and uninstall Adobe creative only cloud.Let us know if this will help!
Kind regards
Sandrine -
A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.
That I am I doing wrong and how we install illustrator of the creative cloud?
Joseph,
You will have to ask Adobe, via a cat (simply click the still need help button immediately).
Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).
http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html
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No need to yell. I can fix it for you if you want?
Using a laptop? If so, does dual GPU? If Yes and the main GPU is a NVIDIA'm ', open the control panel NVBIDIA and in something like "3D settings", you might be able to force the primary GPU.
Or, check the preferences > performance > GPU acceleration. Is it turned on? What GPU does show?
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