Paid for CC, but Adobe has yet to grant us access.

Similar Questions

• just paid for Photoshop, but it allow me to download. It starts the download and then a message pops up saying error code 50. How can I fix?

  Just paid for Photoshop, but it allow me to download. It starts the download and then a message pops up saying error code 50. How can I fix?

  Please refer to:

  Error code 50

  Error code 2 or error code 50: desktop application Adobe Creative cloud could not be updated

  Error "Unable to install" received when installing Adobe Creative Cloud desktop application

  Concerning

  Stéphane

• I paid for CC, but now the trial is expired and I can't use my products more

  I paid for CC, but now the trial is expired and I can't use my products more

  This link might help: creative software says cloud my free trial has expired, but I have a paid subscription

• How can I get the redemption code to install creative cloud? I paid for it but nothing

  I can't install Creative Cloud (lightroom, photoshop CC), I paid for it, but noting. I can't get the redemption code, I lost time... Can you explain to me how to do this. I can't send email... Thank you

  Are you unable to install Adobe Creative Cloud application?

  Or are you be prompted to enter the serial number when you launch CC apps?

  "If you need more information on the redemption code, you can check the link below:

  https://helpx.Adobe.com/x-productkb/global/redemption-code-purchase-help.html

  Alternatively, you can contact Adobe Support via Live Chat «:»

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Click on the button still need help and select the Chat option.

• I'm trying to download the trial version for photoshop, but it has been slain for hours on the page says download of Photoshop. Can you help me?

  I'm trying to download the trial version for photoshop, but it has been slain for hours on the page says download of Photoshop. Can you help me?

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

• How to change an image that I paid for images from adobe?

  How to change an image that I paid for images from adobe?

  You can use Photoshop or any program for .jpg photos and Illustrations of image editing. For the vector .ai, you will need Adobe Illustrator or another application that takes supported Illustrator files.

• I paid for the expensive Adobe Acrobat Pro DC but I can't use its features.  Help!

  Help why can't use the features?

  The usual cause of this pays for Acrobat, but NOT with the HELP of IT. If you continue to use the free software Acrobat Reader, in does not change. Acrobat must be downloaded and installed.

• I've paid for Dreamweaver, but cannot download it. What is the problem?

  I have the creative cloud of the University, with the exception of Dreamweaver. Now I need, so I paid for it. Now I can't download it, why?

  If you just bought a subscription, it may be Adobe servers are not synchronized completely upwards. Give it 24 to 48 hours. If it is still not available, contact Adobe directly via: contact customer service

• I just paid for illustrator. but it does not work.

  Hello

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have paid for photoshop but only improved... lightroom do not understand...

  my photoshop expired and I was asked to pay for it... so I did but only lightroom had upgraded and I still can't use photoshop. When I open PS it ask me to pay again... someone knows what to do?

  Hello

  It seems that your product is not activated due to technical problems on your side.

  Please try out the following links

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

  Troubleshooting of Activation creative cloud (solved 99% of the questions)

• paid for the software adobe a year ago and still no iviaram me that serial number, sndo'm hurt now who will win the pension will shut down in prejuiso...

  paid to Adobe for more of a year and always did not send me a serial number, now that the annuity will end by out in prejuiso ...

  I see you have creative cloud membership that does not need a serial number.

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I paid for Photoshop, but when I open the program it just says that my "free trial is over" and told me to buy it? I know that money was pulled from my account, so I should be able to open Photoshop without such problems.

  Please help I'm going crazy, I don't know how I am supposed to open

  It can sometimes take 24 hours for the account to update.

  Try to connect, restart the computer and then login to your account.

  If this does not work, use the chat here:

  https://helpx.Adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-nu family-redemption-codes_stillNeedHelp

• I bought Photoshop 1 year... + _, I paid for it but I can't work with the tis program, I need some instructions or a book. Please help me

  How I use Photoshp.I bought the program in the last 10 months, but I don't know haw to use

  Hi pedrov34562440,

  You can go through the tutorials to learn how to use the Photoshop program:

  https://helpx.Adobe.com/Photoshop/topics.html

  http://TV.Adobe.com/product/Photoshop/

  Kind regards

  Claes

• Wanting to cansel but Adobe has no contact. "A customer care agent will help you cancel your plan. "NOT!

  Since I signed up for creative cloud, I've never used and do not need him. I would like to know what my final invoice could be, then cancel.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Try to get the serial number for PS, but Adobe closed my request

  Can someone please tell me how I can actually communicate with adobe, they shut down my application., giving the reason that they don't cross platform changes - but I did not ask, nor do I need a cross-platform change. I just need a serial number.

  The cat live does not work. (I tried several times!) I also posted 2 times on their unanswered facebook page. is there anyway that I might be able to talk, or meeting someone remotely useful? TiA

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )