Help! I paid for the subscription, went to convert into word and its does not!
I checked the subscription,
PDF closed and reloaded, and always his request for registration
Hi cushwins,
You still can not connect to your subscription? Please clear the cache of the browser and then directly connect to https://cloud.acrobat.com using your Adobe ID and password.
Please let us know how it goes.
Best,
Sara
Tags: Adobe
Similar Questions
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last year, I paid for the subscription of three years, I have used or been able to use the program, even if it was paid because I moved from the place where I myself was when I bought the program and I've lost my serial number, or can I get a refund because she was taken out of my account.
You can check under your active subscription account: Adobe ID
Serial key is not required to activate the subscription.
It can be activated using your e-mail address with which you bought the subscription and the Adobe password.
Kind regards
Claes
-
I have a Toshiba L850 and try to mount an image for the background. Have you tried the resolution of the screen to pull the lever, but still does not. Can someone go through the steps for me please.
Hi June,
What version of Windows is installed on the computer?
The articles below show you how to change the background image and set the Position of the image in the Center that it adjusts automatically on the screen.
Items are for Windows 7 The steps are similar to Windows Vista and Windows 8. However please let me know what version of Windows is installed on the computer and I'll give you the steps for this operating system. When the computer restarts, you'd be able to see the name.
http://Windows.Microsoft.com/en-us/Windows7/change-your-desktop-background-wallpaper
http://Windows.Microsoft.com/en-us/Windows7/change-your-desktop-background
I hope this helps. Get back to us if you need more help.
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Paid for the subscription and is written in LK - trial version
Paid for the subscription and is written in LK - trial versionNumber: 14.03.2016 [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Why can I not use office (trial expired) even if I paid for the subscription?
I just bought the subscription student and teacher a year ago 10 minutes, and when I open Photoshop and Flash it does not detect that I've already paid for the subscription (trial has already expired). Any help would be appreciated, I'm sorry if this has already been posted. I have not received an email confirming my purchase and I signed as long as the same ID adobe like when I paid for the subscription.
Hello
I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.
^ Ani
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paid for the subscription, but Muse CC does not work, he asks me the serial number
paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?
Hello
Depending on your operating system, please try the following steps
Windows
- Click on the start"" menu. Select "All programs" and then "accessories."
- Right click on "Notepad" and select "run as Administrator"
- Click "Continue" on the "Windows needs your permission" dialog box
- When Notepad opens, click file, and then select open
- In the file name field, type the following text:
- C:\Windows\System32\Drivers\etc\hosts
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- From the menu, select 'file', 'save' after changing
- Restart the Muse
Macintosh
- Click the "Finder". Select the folder "Applications".
- Open the "Utilities" folder and select "Terminal".
- Type the following command:
- sudo nano/etc/hosts
- Enter the password associated with the user of the OS when prompted
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- Press CTRL + o to save the file
- Press Ctrl + x to close the file
- Restart the Muse
Let me know the result
-
I bought the app composition unique creative cloud for acrobat. When I log into my account it does not show that I bought. How can I download this product without buying it again. I received my purchase.
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I just recently upgraded to OS El Capitan. Now, none of my movies to quicktime does not work. I have the old version of Quick time 7 and it does not work either. They do not convert. Help?
VLC will play them?
-
Accidentally, I saved a PDF file in the cloud and can't be deleted from there. Help, please. I've upgraded to Adobe Acrobat Reader DC and it does not allow me to save the scans on my computer.
Or simply open CD player
Go to the Home tab then Document Cloud
Click on the PDF file to be removed
Click on remove in the top
-
A few days ago, my Photoshop trial ended. So, I paid for annual subscription which includes Photoshop and Lightroom.
The payment is completed, as shown in the email Adobe sent me. (I used the same email I used to log cloud creative).
I open the Photoshop application again and clicked the licenced software. But he says that he has a subscription.
What should I do?
Thank you. We hope to get answers quickly. I need it quickly
Ellisya
< < personal information deleted by MOD > >
Hello
Hope that helps!
Kind regards
Sheena
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Premiere Pro does not appear in applications to download and I paid for the subscription
as the title says I have subscribed for first pro and it does not appear in the creative cloud applications.
You MUST have a 64-bit computer what is your computer?
Adobe http://helpx.adobe.com/premiere-pro/system-requirements.html MINimums
-Programs does not appear if they are not installed on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
-
Just got registered and paid for the clouds, but it now says my ios 10.6.8 isn't it - how make it past this? Is there an older version that I use, and if yes, what should I do then? There is no weekend help...
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
- and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
Or, update your Mac to a new operating system
-
Who can relate to Windows
I bought a Hewett Packard printer and it did not work properly so I bact to the store and exchange it for a printer problem.
but before he took back the HP printer I do not uninstall the HP with the HP CD software. After installing the software problem I now the HP conflicking with the software of brothers. then when I want to print something the printer HP appears. My question is I tried to uninstall the program from HP and it does not work. I call the Hewett Parkard Tech. and no help there either. So please give me a direction step by step on how to uninstall the software Hewett Parkrad.
Leon
See if it helps:
Three ways to uninstall and reinstall the software of printer/Scanner Hewlett - Packard
http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-HP/ -
Hello
I subscribe to the CC student and teachers for 70NIS monthly edition about 2-3 months ago. However, today, while trying to start work with the InDesign, I received a massage that my subscription has expired, even though only 2-3 months. How is it?
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
-
I've already paid for the subscription, but now want to create pdf files
I paid for one month subscription Adobe to create pdf files.
But every time I have to try and create a pdf file, the screen will return to the payment page.
My subscription has been recognized? How should I proceed?
Hi hamishwm,
Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.
If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!
Please let us know how it goes.
Best,
Sara
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