Palm Pre: Server generic Pop authentication errors

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• 'Unable to connect to the server' msg on Palm Pre to the IMAP e-mail server

  I am trying to connect to a server of Courier IMAP on my Palm Pre. It happens to be a Lotus Domino 7 server, but I don't think that is relevant, unless someone can suggest a better Protocol IMAP (don't want to use POP, because I want access to records). I was able to use it very well on my Palm 750 (Win Mobile) and now for the test, on Outlook Express as a Windows client, so I know that the IMAP server does not work correctly.

  On the Meadow, when I press the "Sign In" button at the bottom of the page of manual configuration of account, I always get the message:

  Error

  Unable to connect to the server

  I am able to sync the Pre with EAS system based on Zimbra to my business and my personal Google gmail account without any problem.

  On the Meadow, in the manual configuration of the account, I entered

  E-mail type: IMAP

  nom_ordinateur.nom_domaine.com

  user name [no @domain.com]

  password

  Port: 143

  Encryption: no

  [And yet once again, I know that the values that I have entered are correct, because I just enter values in Outlook Express and it worked fine.]

  He actually let me same hit "Sign in" until I set up outgoing mail server also (which seems weird and as a minor bug - it should let me retrieve messages, even if I don't have an available SMTP server to send responses). So, I also implemented the mail out with authentication server. I don't know I have a valid for sending SMTP system, but let's assume that is not related to the error, as I just want to do my incoming mail and be able to deposit in the IMAP folders respective, at least for now. I'll worry send later.

  Initially, I left the empty root folder option. I also tried to put a "/" (single, slash, ignore the quotation marks) in there. No effect.

  (Question on semi - the Pre does support multiple connections EE without getting confused? In general (on Win Mobile anyway), you can only have 1 per device. If it was an option on the Meadow, perhaps I could empty Domino in favour of another Exchange Server, but this would be a term much more time here, I hope with my IMAP question).

  Thanks for any help,

  Colin

  It seems that you need a smtp server configuration that is valid for the step of the link set.  In the test here, if the SMTP connection is refused/incorrect login it will not create the account (verified by looking at the packet stream, newspapers of IMAP connection fine, SMTP connection refused, account refused on the Meadow).

  So now, it seems that you need a valid SMTP server in order to create an account.

• Palm pre more (Verizon) does not connect to the Exchange Server

  I've been on the phone for 3 days (bought the Verizon Pre the day it came out) and couldn't connect to my companys mail server. I had a Palm Treo 755 for years and have always got my email to that. After days of talk with representatives of the Palm, I am told that no. Verizon Pre is able to connect to a server to exchange corp at this time. I'm quite upset hereby, since after listening to a Council of representatives of Palm, I've had a computer scientist to ensure that our server was updated, we had the correct certificates, etc. This of course took hours to complete, and the person of COMPUTING time is not cheap. So afte spend all that time and money dealing with this, I learned today by a supervisor at Palm that ANYBODY on Verizons network is able to connect to their mail corp server and that it was an issue that is discussed in.

  I searched the forums and found a lot of this Sprint service problems, but didn't find any with Verizon. Anyone else out there on Verizon and unable to connect? Or maybe the better question is, someone out there have a pre with Verizon and IS able to connect to their server Exchange (EAS)?

  Correction to my last post. After doing a reset on my phone and update of our server, I was able to connect to my email. Thank you for your comments update to SP2. Overall, I am still very upset over the phone support provided Palm. As I mentioned before, I brought to the SP2 SP1 vs option several times by phone and I said whenever it was not the question. Even my computer, have fought a little, to get this update since that he had heard the same information I did representatives of the Palm on the phone. After you have created an account on here and PDAguy pointing me to the long thread about people having a similar problem, I showed it to our it guy and he has fortunately upgraded our server to SP2.

  I'm happy to get this issue resolved, but feel still Palm mislead me along the way, probably cost me over $ 400 in IT supports, lost my time and traveling in a Verizon store to swap a perfectly good phone and I try the different options which should not be fooled. I did 3 different calls to Palm (with my COMPUTER technician who has been paid by the hour) and each call lasts about 1 to 1-1/2 hrs. Most of the current time on hold any 'research' rep my question.  Even had a representative on the phone to me lie and tell me that he was able to connect to our server (using my info) with a meadow he had with him. He told me so I had a defective phone, and I was directed to return to Verizon to switch the phone outside. After I had passed the phone out, and of course, it doesn't work, I was then told by another representative of Palm and his superior that it was a known issue and that person is with Verizon was able to connect to a server (with a pre) because of a software problem on the phone. I got a refund from Verizon to get this phone for $149, but with all my time lost, the cost of my computer and the lack of knowledge by representatives of Palm, I think I have probably the most expensive Palm Pre Plus there.

  Message edited by tjp2176 on 01/28/2010 20:03

• Error messages on the Palm Pre 2 - "could not send your message because of a network error. Try Again' 96

  I used the Palm Pre 2 when I was in the United States with an ATT Sim Card and I was able to use all the features well. I come down to the India and got a local SIM with data services. I am able to check email / synchronize outlook etc and make calls. However I get an error for text messages "" could not send the message due to a network error. Try again. 96 "

  Please tell me what could be the cause. Have restarted the phone twice, no change...

  Would appreciate any help you can give me on this

  I thought about it. I have a 32 k SIM. If I use a 64 k SIM, SMS works fine

• Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

  This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

  I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

  -First set of questions: 'Phone offline', will not charge battery.

  In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

  (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

  (2) to reset the phone (several ways - call tech support so that you do this properly)

  The individual Sprint and then sent me to another tech support person, likely to level 2.

  -Second series of questions: message error "an error has occurred that cannot be resolved;

  #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

  #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

  Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

  -Third series of questions: phone stuck on the USB symbol.

  So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

  In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

  Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

  After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

  I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

  Thank you.

  I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

• I just uploaded my site. But more often with success, for one thing: there is an error message on the contact form. "The server has encountered an error." It's pretty generic, so I don't know why. I checked my page, everything looks good. Ideas?

  I just uploaded my site. But more often with success, for one thing: there is an error message on the contact form. "The server has encountered an error." It's pretty generic, so I don't know why. I checked my page, everything looks good. I understand that the authorized "bug" before using the Contact form only with the catalyst has been fixed, so it must go through the fine. Ideas?

  Please consult this document:

  https://forums.Adobe.com/docs/doc-3581

  Thank you

  Sanjit

• Cloud of Adobe Creative need to install an update but is stuck at 2%. After a while an error pops up saying server not responding not - error 207. I tried to help out me by clicking Cancel, but still prob.

  Cloud of Adobe Creative need to install an update but is stuck at 2%. After a while an error pops up saying server not responding not - error 207. I tried to help out me by clicking Cancel, but still prob. Help, please.

  You can also view the nets below where the issue has been addressed:

  Error 207 to "install Adobe".

  Adobe creative cloud installation does not work. Get the error code 207. All solutions?

• Cannot pair VRMS servers - VRM Server generic error. Unexpected status code: 404

  I have been setting up SRM in accordance with the documentation and am at the part where I have a VRM server configured on each side. My next step on the vSphere replication tab is #3 'set up the connection VRMS. When I click on the "Set up the VRMS connection" link I get a dialog box stating: "do you want to configure connection VRMS? I click "Yes" and I get another dialog box stating: "VRM Server generic error. Please see the documentation for troubleshooting information. The detailed exception is: ' unexpected status code: 404'.»

  Anyone seen this before? Do you know how to solve?

  Thank you

  think that it is a known bug that should have been in the "known issues" section of the release notes, but did not for a reason that I'm going to check that out in their own country.

  It seems that during the installation of SRM, vCenter was specified by DNS, while during VRMS vCenter configuration was specified by an IP address. These two must match. IE, if you use DNS (FQDN) in one place use it in other institutions. In my setup, I used addresses IP for both entries during the installation process and does not see any problem.

  If you don't you remember how you have defined vCenter in the SRM installation screen, then I guess the quickest test is to redeploy and configure devices VRMS and doing the opposite of what you did just that is to say if you just use FQDN in the VRMS screens when he talking about vCenter using the IP address instead and vice versa.

• mail for Mac on my palm pre - problems with my IMAP

  I use the Palm Support page information and the below, but I get an authentication error.

  E-mail type: IMAP

  Incoming mail server

  Incoming server: mail.me.com

  Port: 993

  Encryption: SSL

  Outgoing e-mail server

  Outgoing server: SMTP.me.com

  Use authentication: on

  Port: 587

  Encryption: SSL

  Have you tried cela sending with the pre on wifi and EVDO?

• Office live mail can't connect to Palm Pre please help!

  My email is through office live, where I created my own domain. org. For hours, I tried all of the solutions that have been available online. I called palm pre support and more then I knew the right person trying to help me. No one solution works even Microsoft sent me for palm for an answer. While office live's hotmail, I had to open a hotmail account and pass my email to my .org account to the new account hotmail to get my messages and it creates a new set of problems... How a smartphone does not work if it cannot be used for businesses? I tried to enter the settings for the various ports and inbound and outbound ESMTP, I went to the sprint with their individual store top tech and he tried for three hours before telling me to set up a hotmail account to forward my mail. This is not a solution and causes logistical problems for me and use hotmail is not professional. Help, please!

  Thank you

  Here are the settings. You can thank me later.

  type of mail - POP

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  -SSL encryption

  # PORT - 995

  outgoing mail server - smtp.live.com

  use sign - on

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  encryption - STL

  port - 587

• Error: "an authentication error has occurred. The security package does not exist", while trying to office remotely on Windows 7

  HI am kouadio.

  Then connect to remote desktop of my PC giving credentials he strikes me an error like

  "An authentication error has occurred. There is no such thing as the security package.

  Please can someone help me and tell me the solution for this.

  Thank you

  Kouadio

  Original title: Remote Desktop error

  Hi Steve,.

  Provide us additional information to help you better with this issue:

  1. You did changes to the operating system before this problem?
  2. Your device is connected on a network domain or a Windows Server?
  3. Exactly how you try to access the remote desktop?

  If your device is connected to a domain network / server Windows, please post your request in the sub forums. We have a dedicated team for help you with this problem.

  Forums TechNet Windows 7

  Otherwise, you can view the Microsoft Help article below and check if it helps.

  Connect to another computer using Remote Desktop connection

  It will be useful. Get back to us with an updated status of the connection to the remote desktop, we will be happy to help you.

  Thank you.

• ACS 5.1 13030 GANYMEDE + authentication error Question

  Hi all

  I am trying to set up a new server GANYMEDE + and am trying to update all configurations of our network to point to the new server devices.  Everything is fine looking up now, but on the ACS monitoring tool, two of our switches are constantly spamming '13030 request authentication GANYMEDE + lack a username' error.  The network admin group have no problem is authenticating with these two switches and they confirm that it is not trying to connect.  Does anyone know if ACS monitor will show any sauce to the IP addresses of these applications?

  If you click on the detail in your authentication error message, you should be able to find the 'Remote-address' field, which should tell you the remote IP address.

  If you haven't seen an IP in the address 'remote' field, you may need to check the console port / switch to see if something is connected to, what could cause the problem.

• SMS does not work with T - Mobile CZ and Palm Pre

  Hi, here is my problem:

  I bought a Palm Pre from the Germany. Everything works fine, but there is problem with sending messages. I tried to ask in the Czechs, precentral forums or my carrier and no answer has solved this problem. So I ask the heart of the problem, the Palm developers.

  There are guides to get or modify certain parameters of the carrier, but without any documentation. I see in \usr\lib\luna\CarrierNetworkSettings.db3 and /var/luna/data/CarrierNetworkSettings.db3 for my carrier this line:

  

  And IMHO it should be the highlighted area in the smscNumber column. I tried to change, but nothing worked.

  I tried this phone with my friends by CZ Vodafone and O2 CZ SIM cards and everything worked very well. The problem is only mind combination with T-Mobile.

  I also downloaded new ROM of Palm.com/ROM and it has the same values.

  And my carrier: there is not much info on the configuration of the parameters of phones, but the number highlighted should be ok.

  And of course the error message. There are screenshots:

   

  So guys, what do you think about this? Where is the problem? How to solve it? Can anyone help? Are there any other DB where phone reads the parameters?

  Yes. My Palm Pre has been activated with my Czech SIM T-Mobile without problems and App catalog works as well.

  Edit: And here's problem at the main post resulution: I ask the new sim card (I had an old since the time of Paegas (10 years ago)) and everything is now ok.

• The Tungsten T3 for Palm Pre data migration

  Hello

  I am the owner of a Palm Tungsten T3. I have a lot of contacts, calendar, tasks and Memo data in I want to migrate my new Palm Pre. I saw Palm information on how to move the data from Palm Desktop for the pre, using the data transfer Assistant (DTA). However, it seems to work for Palm Desktop v6.2. T3 is not compatible with v6.2, being the latest sw version v4.1.4.e.

  When I launched DTA, I got an error. I tried several things and looked in the forums, but only to find tips for v6.2. In the end, I decided to upgrade to v6.2 in my Windows XP, but I skipped stage of synchronization with my camera (such as the T3 is not compatible). Then I run the DTA. This time, I got to the step when it asked me to connect my pre as a USB key. But after that, he tells me that Palm Desktop is installed, but contains no data to transfer. However, I can see my data in the desktop. My guess is that I could solve the problem if I could synchronize with a PDA compatible.

  Can someone give me a hint on how to transfer data to my pre of my T3? Is this possible at all?

  Thank you

  T

  Hello tekila29 and welcome to the forums of Palm.

  tekila29 wrote:

  Hello

  I am the owner of a Palm Tungsten T3. I have a lot of contacts, calendar, tasks and Memo data in I want to migrate my new Palm Pre. I saw Palm information on how to move the data from Palm Desktop for the pre, using the data transfer Assistant (DTA). However, it seems to work for Palm Desktop v6.2. T3 is not compatible with v6.2, being the latest sw version v4.1.4.e.

  You will not be the Tungsten T3 or the Palm Desktop 6.22 Pre - synchronization you will use as a vehicle to move the data into your pre.  I suggest that you use the command Export of Palm Desktop 4.1.4e for export data PIM (Contacts, calendar, tasks and Memos) out as a file in comma-delimited (.csv) as a backup before installing Palm Desktop 6.22 as the data upgrade process can not be cancelled.  If you need to go back to Palm Desktop 4.x and do not have a backup, you will be out of luck.

  After you have backed up your data, I upgrade to Palm Desktop 6.22, DTA can migrate your data in the meadow and then synchronize the Pre with a Google account to access e-mail and calendar.

  To fix your data problem in the second part of your post, you can try to install free third-party utility, PalmHotSyncSetup.  This changes the Windows for Palm Desktop registry keys so that he could support the older devices like the Tungsten T3.  You can download PalmDesktopHotSyncSetup from Pimlico Software Web site.

  Hope that helps,

  Alan G

• Help free a Palm pre Plus from AT & T!

  Hello

  I am new to the forum and also how a phone is currently open.

  I just got my Palm Pre Plus new bought at AT & T USA with our commitment, it now turns out, it is locked and there are new without any profile.

  As I live in Thailand where the phone will be used with a local SIM card and a map.

  I tried via Nextgen server to unlock the phone with the success, so I need some help now.

  Been able to boot into recovery mode and run webOS doctor.

  Now the problem is how do I run the bypass activation tool?

  If I put my local SIM the phone net work pin code request, which, I think I should get through the Nextgen Server tool?

  Hope someone can guide me step by step.

  Thank you in advance.

  Hi fats,

  Welcome to the Palm Forums! Then, because you bought an ATT phone, it is locked to ATT. At this point, you have 2 choices. You can call ATT and get the unlock code (which they will give you as long you don't owe them any $$$) or return the phone and purchase a phone unlocked live HP/Palm.

  Regardless of the method you choose, you should be able to use your local SIM card.