Password invalid Smartphones blackBerry BIS email service

Similar Questions

• BlackBerry Smartphone WiFi and Email Services

  Hello world.

  I got my new Blackberry 8520 Curve unlocked yesterday, pay-as-you-go.

  While I am able to connect to the internet via my router, can someone please tell me how to connect via the Services of Blackberry, as obviously connect to my router is not very useful abroad.

  Inanticipation thanks for your help

  dp0811

  Hi and welcome to the Forums!

  First of all, you must check with your service provider and to ensure that your account includes access to their Services for Internet BlackBerry (BIS)... If not, there will be no way to use these services. Quite often, the distribution accounts do not include this.

  Good luck and let us know!

• Smartphones blackBerry BIS registered with another provider of services

  Users of the dear community,

  Does anyone have an answer on how to save its BIS e-mail when you have the answer "this BlackBerry is registered with a different service provider.  "Please re-register this BlackBerry and check the URL matches the one provided by your service provider.

  I have a Storm bought at SFR (France) and I would use it with Swisscom (Switzerland).

  Thank you very much for your advice.

  DC

  You must call your previous operator and have them remove your account

• Emails from Outlook to Smartphones blackBerry - BIS vs Desktop Redirector - which is best?

  Okay, I need advice from someone who's been there-done-that.

  I've read tons of posts on Outlook email sync and now I am totally confused.

  I do not have a BES and I need to sync my email to work wireless (calendar would be nice too, but I won't get it gourmand) for my 8110.

  What is the best option: BIS or Desktop Redirector?

  Can someone give me advice?

  Thanks in advance

  Hello!

  Well, better judgment, IMHO - is so subjective to every persons wishes. But here are a few facts that may help you choose.

  The two methods only provide you with email OTA - you need to use captive sync for the rest.

  BIS - your business email must have a compatible Internet email interface (for example, OWA, POP, IMAP) and must not use an ISA device. If you can already get your email from the company from a PC that faces the gross internet (for example, without going through a VPN tunnel), then it is most likely that the BIS may work.

  Desktop Redirector - this requires a PC to be left on all the time, connected to your corporate email (whether inside your corporate network or via VPN tunnel), so that it can get new emails and send them to your BB.

  My preference goes BIS since it requires not just always on the PC (which can easily have a hiccup any who needs attention practice to rectify). But that's my preference.

  Hope that helps!

• Smartphones blackBerry BIS and OWA problem

  Hello, I am the COMPUTER administrator for my company. I recently migrated our Windows Small Business Server 2003 with Exchange 2003 system to new hardware. We have a BlackBerry Curve 8530 that is configured to use BIS and OWA to get his e-mail on the BlackBerry.

  Before the server migration, the BlackBerry smartphone has been able to send and receive email without problems. After migration, the unit can no longer send or receive e-mails. I tried to delete the account and add it again with the correct information and he added successfully. If I use deliberately false information he errors correctly, so I know that it's properly authenticate on my Exchange Server.

  When I try to send an e-mail message to the device, the device indicates that the e-mail has been sent successfully. About 24 hours after sending the message, the device will indicate rather an error has occurred on this message and it says "general failure"... When I e-mail this user to internal and external addresses, electronic mail never gets sent to the device. About 24 hours after the first time, I added this email account to the device, he received a Blackberry message saying "this email account is not currently accessible by your BlackBerry device, so you can experience a delay in email delivery. This problem may be caused by a temporary problem with your email provider. BIS will continue trying to access that account. "I searched all over Google and can not find any information that helps me to solve these problems.

  I am able to open that box mailbox in Outlook Web Access without any problem, our company intranet using the name of the server and the internet using our IP address from an external location. SSL is required, and I mention that by entering "https" in front of the address when I create the e-mail account on BIS.

  I personally have not visited with the support of the Association, but the user of the device has brought the phone their twice and they claim that it is a problem on my end, but give no indication as to what could be the problem. I have checked OWA permissions/settings of the folder on the new server from the old server and have done my best to match to them, but it still does not work.

  Can someone help me with this problem? Thanks in advance for any help and advice.

  EDIT - I forgot to mention that I tried to delete the service books and their removal, as well as the reinstatement of the device on the network. Neither seems to make a difference.

  Follow-up in case someone else has this problem in the future:

  The problem was that the name of the certificate that is installed on the new server was not the same as on the old server. No one that I spoke to anywhere (ASBL or RIM) could help me understand this, it was just something that I tried and it worked. I changed the name on the certificate to match what it was on the old server and then the Blackberry was immediately able to send and receive correctly by using BIS and OWA.

• Smartphones blackBerry BIS on BB9900

  Hello team,

  I bought a unlocked BB9900. I use this in the O2 Germany. I am facing the following problems:

  1. cannot use services such as EMail (BIS) and BBM BB

  Note: My number has BB active services.

  2. the o2.blackberry.de I m not able to create a new account. Device not regristered to the service provider.

  I am able to make calls, send text, browse the web. The device essentially works as a normal phone less characteristic of BB.

  I tried:
  1 wipe handheld memory
  2. reset to factory settings

  3. how to get the new host Routing Table

  4. called service provider, they could not help.

  But the above did not result in any success so far.

  oldi1106 wrote:

  4. called service provider, they could not help.

  They can help, the O2?

  Ask them to confirm that your BIS account is provisioned on your SIM card please send service directories to their end.

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Smartphones blackBerry BIS override settings for the default mail provider?

  So here's my situation. Recently, my college did this swtich to use an exchange server to manage e-mail to google apps. As it happened that I did receive emails on behalf of my school on my blackberry or Apple's mail application. It seems that my school did not day of the information out there to take account in the e-mail settings information database, googles servers. On my Macbook, I solved this problem by removing the account in my prefrences and then disconnected from the internet, so the mail app could not refer to the e-mail and then settings Apple database I entered the google imap server info manually. The problem is that I can't force BIS do not reference the list e-mail settings. Whenever I have delete and readd my bis school account it automatically recognizes as an Exchange account so that I can not add google imap settings. Is anyway around this or should I wait for my school contact RIM to update their new email settings?

  Thanks in advanced for any help!

  Hello and welcome to the community!

  You can do... When you configure e-mail settings, put in the correct email address, but a bad password. This will result in it re - to ask for credentials. But he added, at the bottom of the screen, a tick box to supply the settings manually. Check this box and continue.

  Good luck!

• Smartphones blackBerry BIS and free (France)

  I use French of Blackberry products.

  I have a torch 9800 and since 3 days, I can't reach my email on my mobile.

  I think it's something easy to fix...

  I am registered correctly to the Blackberry Internet Service, but when I try to configure my email account I get always an error: error with the application server.

  My service provider's website does not http://free.blackberry.com/ if I try to create a new account that it crash and I never receive password on my mobile. There work since I have reinstall my mobile and update.

  It was probably ti necessary reset my email setting on my laptop... but how to do when the crash...

  Help, please!

  Looks like email account was always on my previous provider... he can explain why I can't configure it with my new provider... Have to wait now that it is active!

  If it helps other users :-)

• All Smartphones blackBerry facebook email

  Recently, facebook gives you the opportunity to have an email as [email protected]

  I try to configure it to my 9000 "BOLD", but can not. Says "invalid email or password' that may not happen.

  Can Blackberry integrate facebook e-mail or not yet? Or they need manual settings for her?

  When you set up [email protected], which sends a message to your facebook Messages.  It is not something you can set up on your BlackBerry.

  I hope that helps you.

• Problem of Smartphones blackBerry deleting email accounts

  OK, I got an email from yahoo but has a lot of spam, I created a new and want to delete one of my torch but cannot understand how someone can help me please

  OK now it is very good please follow these steps to fullfill your problem

  1 Goto https://bis.na.blackberry.com/html?brand=mycingular

  2. create a username here or login here if you have the user name and password.

  3. now go to the emails and delete the e-mail address you want to delete ot and add another if you wish.

  This may solve your problem.

  Need help please post

• Smartphones blackBerry BIS does not mail for the last 1 - 2w?

  BlackBerry 9000, Rogers. Mail server is an IMAP server that I run, running cyrus IMAPd.

  At least a good year, he pushed email instantly to my BB. My server supports IMAP IDLE, and the BIS connection seemed to take advantage of this. Deliver the e-mail was almost instantaneous, and I've always had the buzzing blackberry at least as fast as the e-mail appeared on my desktop computer.

  In the past 1 - 2w, it was push e-mail, he acted in the famous mode 'to interrogate 15 minutes. " Of course, which is nothing near as desirable.

  I didn't have any (known) server configuration changes, and my desktop e-mail clients seem to use IDLE happily as always. I checked with a manual session IDLE is still supported by my imap server.

  Rogers/RIM change something? Any chance they intend to change it back soon?

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  If it does not help after one day, remove and re-add your email to the BIS accounts.

• What is Blackberry Bis push Service different development of BlackBerry Java development?

  Hello

  I develop applications using blackberry java development. I want to develop an application that uses blackberry push service, pls suggest is different from the java development?

  What do you mean with 'different '?
  BIS push uses the infrastructure of the RIM and is a service, it is independent of the programming language.

  You can use BIS push with java bb, you can use it with webworks/html5, and you can also use it on bb10 with c ++.

• Installation of the Blackberry Smartphones blackBerry 9790 Email problem

  BlackBerry has just updated my service plan and remove the addresses of e-mail on my phone to only allow me to use a [email protected] account.

  So I registered a new account, but the email application allow me to remove the old address, so when you compose a mail, it reverts back to the old address. Now how can I remove these?

  Hello

  Given what you describe, you should contact MTN. Indeed, it is MTN that controls it, not BB.

  Good luck and let us know!

• Smartphones blackBerry WiFi email

  Hello.  I get an occasional problem with wifi abroad (as today) where I can not get my emails.  WiFi is turned on, the work of the internet, data services are on, while homelessness is off.  BBM Messaging also does not work so I guess I can't pass on the Blackberry server for some reason any.    I tried a battery without effect pull.  Anyone know how I can fix this problem?

  OK, I managed to solve the problem.

  I find that sometimes happens on fi networks wi overseas.  Its normally fine but just sometimes can't do my emails via the wi - fi connection in a few hotels overseas.  Current problem in the JW Marriott Hong Kong.

  For someone who is interested, here's how I solved it.

  I turned on roaming back who will have undergone some roaming charges.

  I went to the host and registered re routing table. See http://www.blackberry.com/btsc/KB15402

  I can not bear the maintenance book. See http://www.blackberry.com/btsc/KB02830

  I disabled the roaming back so not of need not more profitable.

  Now, everything is good! BBM and emails is functioning normally.