Pavilion 10 touch smart,: need laptop to be faster

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• Pavilion 14-al015na: new HP laptop reboot without warning

  I would like to start by saying that I am not savvy computer very waves and too complex answers will just go over my head. Honestly I do not know if I chose the right subforum for it (sorry if I don't!). Please try to put the answers in stupid people talk

  I bought a HP Pavilion with a processor intel core i3 (this: http://www.johnlewis.com/hp-pavilion-14-al015na-laptop-intel-core-i3-8gb-ram-1tb-14-natural-silver/p...) there are less than a month and I barely use it's really for uni starts back. Despite this, I had problems several times with it restarts without warning, while I'm in the middle of something. I also had this error message once: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (bcmwl63a.sys) as it turns off. He also asked to be restarted for updates and just because he apparently wanted to basically all the time it is turned on.

  I moved all my documents, photos and music from my old laptop (also a HP) to my new but I have left the program etc. files behind. My old laptop had issues where it would freeze and become completely unresponsive (does not restart as in the case of my new laptop) and have to be turned off by the power button, and anything I worked on to lose and it was one of the few reasons I decided to replace it. In addition, whenever I turned on it he grew up a pop-up, the kind you see when you install a program. I uninstalled the program in question, but the pop-up persisted. I've always had a McAfee antivirus protection on all of my devices - computers of my phone, which was connected to the time - but I guess that something got through between the cracks?

  Basically, I would like to know if the issues with my new laptop are the result of a virus or not (the same who touched my old laptop?) and of course be saved or not. Thanks in advance,

  Estella.

  @leaf2,
  Thanks for joining the Forums HP, Estella.
  I'll be happy to help you!

  I understand that your laptop will restart without warning after posting the message-"(bcmwl63a.sys) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" once, it freezes constantly and frequently reboots, here's what I recommend that we do:

  According to my research, it could be a bad driver, the origin of the problem otherwise we will need to perform a test of hardware on your memory card, I'll let you know how to do this, later.

  To remove the bad driver, I recommend the following steps:

  1. Start Control Panel, click hardware and soundand then click Device Manager.

  2. Expand the node under network adapters, right-click the device entry, and then click on Properties.

  3. Select the driver, and then click Roll Back drivers, if it is gray in color (impossible to click) select uninstall drivers.

  Made the above, restart the computer and then go to the HP website and download the latest drivers for your network card: Click here.
  
  If the problem persists, click here for - "How do I run a test of hardware on your laptop.
  
  Keep me posted!
  
  Kind regards

• HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  Hello

  My HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

  I always thought that this laptop can't run then 1 hour unplugged but still ran about 30-45 minutes before the battery is discharged (recommended HP). A few days ago I received this message when starting upwards:

  Main battery

  Failure ID-U360G0-000624-XD0002J-C0DL03

  Product ID-WQ685UA #ABA

  Replace the main battery.

  So here I am. How do I get a new battery, sent me? Thank you!

  Hello:

  It is a forum of consumer to consumer.

  Nobody here help you with warranty issues.

  You will have to contact HP support support.

  Contact HP on the link below for the country you live.  Select the option 'technical support after purchase.

  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  Paul

• HP Envy Touch smart 15-j050us: Upgradation of graphics card

  I want HP touch smart 15-j050 model with intel HD 4600 graphics card. I want to update its graphics. What r compatible with this laptop and also profitable for the same cards.

  Hello

  Unfortunately, the chip "intel HD 4600 graphics card" is soldered to the motherboard. It cannot be replaced without replacing the motherboard and some other components ==> buy a new machine.

  Kind regards.

• HP Touch Smart calendar and Notes cease to function and give me a notification so I end the program but it gives me immediately the notification even happening?

  HP Touch Smart calendar and Notes cease to function and give me a notification so I end the program but it gives me immediately the notification even happening?

  the notification said that the problem caused blocking the program works correctly.
  Windows will close the program and notify you if a solution is
  available.
  [Exit]
  I closed the program and this notification will appear back again.

  Hello

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  I would be grateful if you could answer the following questions:

  1. Since when are you facing the issue?

  2. you have any anti-virus installed on the computer program?

  3 are you aware of any changes made to the computer before the show?

  I would say you runa full scan using the Microsoft Safety Scanner and look for any infections.

  Note: there is a risk of data loss if all the files are infected and which can be removed in the cleaning process.

  If the problem persists, you can start the computer in safe mode and perform a clean boot. Clean boot helps eliminate any conflict of third party software.

  Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

  Hope this helps and let us know if you need more assistance. We will be happy to help you.

• What is the Bluetooth device in the HP Touch Smart TX2-1275 DX?

  Friends, I want to know what is the Bluetooth device in the HP Touch Smart TX2-1275 DX? IM asking the number of brand and model of the manufacturer such as Ralink xxx, xxx Broadcom and so on for this laptop not the Software Support for HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows Vista driver. If anyone knows, can you please give me the link to download? My friend he reformatted without taking note of its original name of device in Device Manager. I appreciate your help friends, thanks to you.

  This widget could not be displayed.

• HP Pavilion Volume Touch-Pad don't DO NOT WORK. NO SOUND

  HP Pavilion Volume Touch-Pad don't DO NOT WORK

  I have a HP Pavilion dv3t - 2000, Windows Vista-based computer.

  Touchpad volume above, that the keyboard does not work properly (it there is no sound coming out of the speakers or the headphones), if you touch the part above the keyboard touchpad megaphone, then it remains red, but the sound icon on the taskbar change mute to reactivated when you touch the Red megaphone. The volume on the touchpad slider works amazingly.

  I don't know if I uninstalled something or what but I need this fixed a problem!

  Thank you!

  Hello

  Pretty well, I waited the Audio service to miss because it is installed by the IDT program, but other services were in the correct state?

  Try a manual update to the generic Windows driver.

  Open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select Properties.  Click the driver tab and click Update driver.  Select "Browse my computer for driver software", then "Let Me pick from a list of drivers for devices on my computer.  Left click to access high definition Audio Device to highlight, and then click Next.

  Did this install without error and you get any sound?

  Kind regards

  DP - K

• power by using password for touch smart 15-b195sa

  Hi there I need help with my hp touch smart 15-b195sa my daughter entered a power on password and a now forgotten after three attepts to enter the password, I get the 51430125 code, any help would be appreciated

  John

  Try Jon.

  44598101

  REO

  I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damages that may occur to your system using these services. Please be aware that you do so at your own risk.

• Necessary drivers for my HP Pavilion DV7 entertainment 3060 - us laptop

  Oh, why oh why is it so hard to find what I need.  If my laptop was only came with a driver (as used for the supply companies) disc I wouldn't have to spend the last three days trying to understand something.

  Anyway, I need the driver package, all for my HP Pavilion DV7 entertainment 3060 - us laptop.  I need to repair my Windows 7 HOme Premium on my laptop, and she asked the diskette.  Do not have one, I don't know what to do.  Microsoft tells me to go to HP and HP tells me to go to Microsoft.

  I did research for this, and messages from Microsoft seem to be pushing me to 8 which I have on another laptop and I must say it's horrible, so I downloaded the preBeta 10, which already is a million times better, even with all the kinks.  I don't want 8.  I want 7 for another laptop that has my life on it and not open windows and I cannot bare back to factory despite the fact that all my files are backed up.

  I seriously believe the amount of the mentally ill everywhere in that worldwide has quadrupled since the advent of personal computers.

  If there is anyone who can tell me where I can get the disc or download what I need in a simple way, so I don't have to be sent in directions different 1 million, I would be eternally grateful and I ask the Lord to bless your life abundantly for your future remaining.

  Thank you from the bottom of my heart.

  Former title: Drivers needed

  Hello

  Try in SafeMode - tap several times F8 that you start.

  What to do if Windows does not start correctly
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  Startup Repair often works from a Windows 7 repair disc or a disc of Windows 7 Installation
  When he does not value or a recovery disc. If so how do a Windows 7
  ERD is lower. An ERD can be done on any computer with a CD burner running
  XP, Vista or Windows 7 because it uses no files from the host computer.

  You can try some of them in Mode safe - tap F8 repeatedly that you start.

  If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
  protected. The manufacturer of your system will also sell the physical DVD cheap since you already
  Clean Windows. You can also do an ERD on another computer.

  Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
  return and then try to startup repair.)

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
   http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Try the disk Options recovery or Windows 7 startup repair.

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  Also from the command PROMPT on the Console (if possible) recovery or a Windows 7 disc

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  Retry After Chkdsk startup repair.

  If necessary after those you can try Safe Mode system restore or recovery or
  Disc of Windows 7.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  --------------------------------------------------------------------

  If you need to repair disks - these help repair Windows not re-install.
  Often, these records will help when the OEM recovery disk does not work.

  Download Windows 7 system recovery discs - charge now $9.75 for ISO
  images to make the discs. (It can be done on any computer running XP,
  Vista or Windows 7 which has a CD/DVD burner).
  http://NeoSmart.net/blog/2009/Windows-7-system-repair-discs/

  How create a Windows 7 system - free repair disc (must be made on a
  Windows 7 computer running the same 32-bit or 64-bit).
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  An installation disc is possible also to use for repair. Of course you would
  Use your own COST (product key).

  How to: What are my options for Windows 7 reinstall media?
  http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-system/how-to-what-are-my-options-for-obtaining-Windows-7/528163c1-0b2e-4AD2-a26d-7112851d1dc2

  Welcome to the recovery of Microsoft software
  http://www.Microsoft.com/en-us/software-recovery

  See MVP Andre Da Costa message in this thread.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/how-can-i-download-gatewaywindows7recovery-disc/3c0ecd74-CFC1-4188-89c7-a6bbe8113ee1

  ======================================

  If necessary:

  What to do if Windows does not start correctly
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  A repair Installation allows to keep the programs and data backups although redundant
  are always a good idea.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Touch smart 420 t

  Makes the touch smart 420 t built in dvd player?

  Hello wargru:
  Yes CD/DVD burner bundle included. Click on the image of the computer on the next window HP store website will display all information about it. Just click on the tabs below pictures, details, Reveiws excetra.

• HP touch smart 520: PS3

  Hi, I was wondering if it could help me to connect my ps3 to hp touch smart 520

  It has no hdmi port

  Please give simple answers as much as you can

  Quavo, welcome to the forum.

  Here is a USB 3.0/2.0 to HDMI video adapter.  This may be an option that allows you to connect your 500 TS on your PS3.  I suggest you contact the manufacturer to make sure that it works before buy you.  There are a lot of other manufacturers that make this adapter if you do not like this one.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• 23 touch smart pc envy does not

  Ant we know what the problem with my 23 envy touch smart PC does not work when the power supply plugged tried an Ant different plug got a green light so I tried it plug my pc in the led on the power supply did not come and absolutely nothing from the ant one pc got any clues thanks

  Hello @ORBCHEWIT657,

  I understand that when you plug your power wall adapter, the light comes on, but when you plug it in to the HP ENVY 23 light not illuminate. I suspect that your power adapter is defective. I'd be happy to help you, but first of all, I encourage you to publish your product for your computer number. I'm a link a HP Support document below that will show you how to find the number for your product. Because with that I can give you accurate information.
  
  How can I find my model number or product number?
  
  Will you please re-post with the information requested and I would be happy to provide assistance. Thanks for posting on the HP Forums. Have a great day!

• Touch Smart Drive DART replacement

  My hard drive on my Touch Smart 600 should be replaced, but I don't know what to order. HP does not, so I have to order from the online record store.

  Suggestions please.

  Thank you

  When you request support, please provide the model name and product number complete (p/n) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

  The information requested above are on the lower back of your computer or the BIOS boot screen. DO NOT include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.

  

  Once you enter the requested information, we will be able to offer a replacement disk, if it is available. Readers can be purchased at several the retailers and online such as Newegg, Fry, Office Depot, Staples, Best Buy, Wal-Mart, Target, etc.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• I have an ipod touch that needs to be picked up by itunes. When I plug into a wall outlet, it lights up and told you to connect to itunes, but it not turn on when I plug it into my computer.

  I have an ipod touch that needs to be picked up by itunes. When I plug into a wall outlet, it lights up and told you to connect to itunes, but it not turn on when I plug it into my computer. Or my computer will recognize any device connected to the usb port. I tried another ipod to check the usb ports work and they are. Ive run out of ideas. help please

  Hello

  Check with iPod Support and Forums for more information if necessary.

  -IPod support
  http://www.Apple.com/support/iPod/

  iTunes and iPod Support
  http://www.Apple.com/support/

  Each iPod - iPod help & Technical Support (part 3)
  http://www.EveryiPod.com/iPod-help/index.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Uncomment administrator windoms 7 HP Touch Smart

  Uncomment Administrator windows 7 HP Touch Smart

  Hello

  You can disable the guest account as described in the Second Option on the following link.

  http://www.SevenForums.com/tutorials/7412-guest-account-turn-off.html

  Kind regards

  DP - K