Pavilion 15 laptop: screen black Win8.1

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  Jevito81 wrote:

  Hi all... Hope someone can help me.

  I have a laptop hp pavilion dv9925nr the screen went black. I did a double screen and it works fine. After having done my research opinion just the screen is not good. I bought a new screen to replace but need to see a video on how to replace the screen. If anyone can help me I will appreciated. Thanks in advance

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  HI @azhar11,

  Welcome to the HP Forums!

  This is a fantastic place to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

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  Hi @JBBenson,

  Welcome to the HP Forums! I read your post and wanted to help.

  I understand that you have a black spot, down from the top of the screen a green line. You can connect an external monitor to your laptop. If the external monitor is displayed well, it may be the laptop screen broken. You can contact the store local repair, or HP support by phone for repair.

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  Let me know if you need more assistance.

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  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

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  Hi there @BensonLam,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the black screen. I'll be happy to help you.

  Please report the number of complete product from your computer. Check out the following, if you need assistance with this information.
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  Sounds like the material if you need assistance from a real computer store (one that works on Dell
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  Dell support
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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  "Ineedafix" wrote in message News: * e-mail address is removed from the privacy * .com...

  I lost my laptop screen after trying to set my display properties. I reformatted recently, everything seemed to work, I loaded SP2 who gave me the poor quality screen while trying to fix it. Now, I get the Dell logo and Microsoft Windows XP, then a blue black screen... but I can hear loader behind it.  What gives?

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  Slan go foill, Paul