Pavilion dm3t problem screen Black/Sun

Yesterday the screen has all of a sudden "dim".  Long story short:

-C' is a little dm3t-1000 laptop less than a year. Windows 7 Home Edition.  Light to moderate use. Rarely, he leaves the House.

-the machine starts up and seems to work very well, but I don't see a very, very, very dim image on the screen.

-connect an external VGA monitor works, but the rest computer screen dim no matter what configuration.

-change of software than recent was installing HP MediaSmart 3 days before the problem started. I had several reboots and the machine worked correctly until the dimming problem started.

-J' tried all the troubleshooting tips including clicking on all the brightness keys, ensuring that bios has been updated, hard reset, etc.  Nothing seems to help.

Suggestions before I try to official support?   It has been a great unit far :-(

Thank you!

It looks like the backlight is out, not much you can do otherwise than to contact HP.  Check that your laptop is still under warranty, here:

http://www13.itrc.HP.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475

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