Pavilion dv6-6149nr: Cyber Link you CAM NOT WORING

The Link Cyber you Cam my, HP Pavilion dv6-6149nr Entertaiment PC, computer stopped fuction. When I click on the icon to open the webcam the screen has a pop up that States that there is no webcam attached. In Windows features, I learned that the device works properly.

The ONLY icons on the screen for the webcam that fuction is to select the photos only, only, video or photos and video. The buttons remove and e-mail work, but NOTHING else.

I contacted the people at Cyber link Web Cam and have not yet obtained all the councils that solves the problem.

I traced my hard drive and that did not work.

My computer has the Windows 7 Home Premium OS with Service Pack One.

Processor: AMD A6 - 3400 APU with Radeon HD 1.40gz graphics card

RAM: 8 GB

System: 64-bit

Hi @BearMan1

Thank you for your response.

I understand that the external webcam works very well and you have eliminated the software as a problem.

Here is a link to HP Pavilion dv6 Notebook PC Maintenance and Service of Guide.

Chapter 3, page 42 has part numbers for a display cable kit that includes the webcam cable or a webcam of replacement if you should be interested.

If you appreciate my help please click on Bravo below to say thank you and if my information has resolved your problem, please also select solution provided to make it easier for other posters to locate information.

Thank you in advance!

Tags: Notebooks

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