Pavilion Notebook 15 p247tx: light problems

Hello!

Recently, I've restored my pc. Then, suddenly, I was not able to adjust the brightness of the screen and more. F2 and f3 in the keyboard keys do not work. As you can see from the attached photo, I'm not able to click on the adjustment of brightness because it seems blocked, or I don't know. Please help me.

Thank you.

Hello

Try the following.

Download the Intal HD Graphics package on the following link and Save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72810.exe

Then, download and reinstall the Chipset driver below.

http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

Once done, do not restart as prompted, rather open your download folder, right-click on the Intel graphic installation program and select "Run as Administrator" to launch the installation.

When this is finished, stop the laptop.

Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Let windows take over completely for a few minutes before checking if the keys work now.

Kind regards

DP - K

Tags: Notebooks

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