Pavilion Sleekbook 15-B142DX memory upgrade

Hello, I recently bought and installed an upgrade of DDR3 4 GB memory for my Pavilion Sleekbook 15-B142DX. It is PNY PC3-10666, chip of 4GB which says it's compatible with 1333 MHz and 1066 MHz I booted the laptop after the installation of the new chip, but reports still 4 GB of physical memory, msinfo and other online tests. Yet once, I opened the computer suspect that the chip was not fully connected. While there, I pass the tasks of the 1st round and the new stick. The computer registers yet only 4 GB of physical memory. Did I buy an incompatible chip or it's probably another problem?

Thanks in advance.

Hi Paul,.

I received a HP technical support solution. The chipset you recommended works very well (thanks again). Here is the solution, in case anyone has the same problem with this model:

(1) I removed the new chipset

(2) I started the computer and went to menu BIOS setup > Boot Options > Secure Boot (those may not be the exact names)

(3) switched start safe for people with reduced mobility.

(4) reinstalled the new chipset

(5) on the machine

(6) checked to make sure that the computer record 8 GB

(7) turned Secure Boot on

Ensure that the computer has saved 8 GB 8) Made

Tags: Notebooks

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