Pavilion slimline s3760in: usb ports and the Internet connection

Hello

I use my hp pavilion slimline s3760in pc for about five years. Recently my hard drive failed and I had to replace.

Everything was going well until my pc stopped recognizing all the same usb ports in BIOS mode on many occasions (he only recognized usb keyboard sometimes). Finally I have reset factory. The Usb ports now generally work fine, but now when I connect to the internet, none of my browsers can disply any page, even other programs cannot connect to the internet, although it shows that I am connected to the internet.

Is it a hardware problem or just windows?

Hello again @vr46,

Thank you for the updated information. I'm you provide a HP support document: Broadband Internet Connection to a dispute (Windows Vista), which has the troubleshooting steps you need to solve the problem you are now facing. I suggest that you take the time to go on the document and apply the suggested steps.

Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a wonderful day!

Tags: HP Desktops

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