Pavilion: synaptics touchpad problems.

I currently have problems touchpad and mouse.

I used my wireless mouse once and my trachpad has stopped working compltetely.

I have seen that it is a common problem but Ive tried everything and nothing works. a hard reset worked once to get my mouse works again without the wireless mouse but when I need to click top of cushion does nothing.

I tried another hard reset, but the mouse pad still does not work. the mouse only appears when I plug the wireless mouse.

When I go in the settings is not synaptics, so I downloaded synaptics for my laptop and he said 'impossible to find specific program BONES.' so I uninstalled the old version, downloaded the version for my computer laptop but still said the same thing, even if it was the version for my laptop.

Any idea?

@evanb1997

Install this first.

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72862.exe

RESET.

Then install this.

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72875.exe

RESET

REO

Tags: Notebooks

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