Pavilion: synaptics touchpad problems.
I currently have problems touchpad and mouse.
I used my wireless mouse once and my trachpad has stopped working compltetely.
I have seen that it is a common problem but Ive tried everything and nothing works. a hard reset worked once to get my mouse works again without the wireless mouse but when I need to click top of cushion does nothing.
I tried another hard reset, but the mouse pad still does not work. the mouse only appears when I plug the wireless mouse.
When I go in the settings is not synaptics, so I downloaded synaptics for my laptop and he said 'impossible to find specific program BONES.' so I uninstalled the old version, downloaded the version for my computer laptop but still said the same thing, even if it was the version for my laptop.
Any idea?
Install this first.
http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72862.exe
RESET.
Then install this.
http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72875.exe
RESET
REO
Tags: Notebooks
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I was wondering if anyone has found a solution to this problem. I downloaded all the drivers, registry added/changed, ensure that scrolling is checked and researched point nausium. Hair is gone!
Any help is appreciated.
HOW TO TROUBLESHOOT THE TOUCHPAD SETTING RESET
- Download version 18 of the Synaptics TouchPad Driver and software.
- Navigate to HP Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the last pilot approved for your model. Filtrer filter by version, select Microsoft Windows 8.1 on the menu drop-down. Find the download in the category 'driver-keyboard, mouse and input devices. If a Synaptics driver with a version from 18 number figure, download.
- If a Synaptics driver with a version from 18 number is NOT listed, download the driver directly from HP (http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68198.exe).
- Download the Package of troubleshooting Windows 10 "show or hide updates" (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).
- Change the Windows Update Services automatic (delayed start) parameter to the manual.
- In Control Panel, select administrative tools, and open Services.
- Go to Windows Update and double-click it to view its properties.
- Click on stop to stop the service to run.
- Change the Startup Type to manual, and then click OK.
- Uninstall the version 19 of the Synaptics TouchPad driver.
- In Control Panel, select Device Manager.
- Click on the "+' beside 'mouse and other pointing devices" to expand this category.
- Double-click the Synaptics TouchPad of SMBus to view its properties.
- Go to the driver tab and click on uninstall.
- Check the box to delete the driver for this device, and then click OK to uninstall.
- Uninstall the version 19 of the software Synaptics TouchPad (HP control area).
- In Control Panel, select programs and features.
- Scroll down to the area of control of HP (published by Synaptics Incorporated) and uninstall it.
- Restart your computer.
- Install version 18 of the Synaptics TouchPad Driver and software.
- Run the Windows 10 Troubleshooting Package 'Show or hide updates' and hide the updates for the Synaptics TouchPad driver. (This will block your system automatically reinstall or display of updates for the version 19 of the pilot).
- Change back the setting of Windows Update Services to manual automatic (delayed start).
- Restart your computer.
- Rejoice! Your TouchPad settings will save eventually in the sessions again.
-
Satellite Pro P100 - Synaptics touchpad problem with Win 7
Satellite Pro P100 with Synaptics Touchpad, was now running Vista, Win 7 64 bit.
The original driver had an option "disable when the external pointing device connected.I installed a Synaptics Synaptics_v14_0_3_C_XP64_Vista64_Win7 driver - 64_Signed_default.exe that does not have this check box.
It works fine except that sometimes the Microsoft Mouse becomes works all the seconds that she or the touchpad to fight everyone. I have to disable the touchpad.
So the next time I turn. If I do so without a mouse, I can't use the touchpad until I plug the mouse, turn it back on, then disconnect the mouse.Thank you
Hello
Try to install the Synaptics drivers and Alps touchpad page pilot European Toshiba.
Choose the touchpad Win 7 drivers out for a satellite L500 series.By the way; the touchpad can be enabled and disabled by using the FN + F9 button combination. It is not necessary to have all the options if FN + F9 works very well.
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Satellite U400 - PSU40E Synaptics touchpad problem after the recent update to BIOS
Toshiba welcome,
I've tested this in reverse, this is why the statement in the subject as it looks. After upgrading the bios of 3.00 to 3.50 touchpad loses its precision. Very rude and useless its like that.
I tried different drivers, everything, but the only way to really solve this problem was it downgrade to 3.00 OR uninstall the driver Synaptics completely. Second solution, unfortunately, is unacceptable, because then I lose some features, like click on contact, which I don't use and control.
Best regards
Wojtek
Hey Buddy
I U400 and the BIOS has been updated to the newest one.
The touchpad works like a dream. I m using Win XP and Vista and there is NO problems after BIOS update!In your case, this may be only a software problem and I think you can use the Toshiba Recovery disk and could reinstall the whole OS from the Toshiba drive
It is a really radical solution because the whole HARD disk may be formatted, but if the resettlement of these two drivers touchpad didn t help then I think this would be the last solution.
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Pavilion dv5 2231nr: pavilion dv5 touchpad problems
Hello everyone, I've been using windows 8(64 bit) and everything worked perfectly. I've recently switched to windows 7(32bit), then I downloaded all the drivers from hp for 32 bit. everything seems to work fine but my touchpad does not at all. I downloaded the 32-bit (synaptic) driver, but its still does not.
help me guys...
Dear customer,
Welcome and thanks for posting your question on the Forum of Support HP
Looks like you are facing difficulties to solve problems with your laptop Touchpad
We will surely help you with this
Steps to drain the static charge and load the BIOS default settings to solve the problem
Step 01. Turn off the laptop
Step 02. Disconnect the power/AC adapter and also remove the battery too
Step 03. Press and hold the power button of the laptop for a minute
Step 04. Now re - insert the battery back in and plug again the power supply/adapter
Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS
Step 06. Once you get the BIOS, please press F5 or F9 key to load the default settings for the BIOS
Step 07. Now press ESC/ESC. Save Changes and Exit - Yes
Step 08. Now, please wait until the unit load the Windows operating system
Now please download and reinstall the drivers from the touchpad for your laptop on the Site of HP Support
Please click on this link to find several troubleshooting steps to solve this problem
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP
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TECHNICAL DATA:
Name of the operating system Microsoft Windows 10 home
Version 10.0.10240 Build 10240
Another Description of the OS is not available
Manufacturer of operating system Microsoft Corporation
System name SUZANNES-PC
System manufacturer Hewlett-Packard
System model HP Pavilion dv7 Notebook PC
System Type x 64-based PC
SKU LW473UA #ABA system
Processor AMD A4 - 3300M APU with 2 logical processors, 2 Lossnay, 1900 Mhz, graphics HD Radeon (TM)
Hewlett-Packard Version / Date BIOS F.21, 13/09/2011
SMBIOS Version 2.7
Embedded Controller Version 51,24 by action
BIOS Legacy Mode
Baseboard manufacturer Hewlett-Packard
Model baseboard is not available
Name of plinth base
Role Mobile platform
State of secure boot not supported
PCR7 Configuration binding is not Possible
Windows C:\WINDOWS directory
System directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
The local United States
Hardware Abstraction Layer Version = "10.0.10240.16392".
SUZANNES-PC\Suzanne username
Daylight saving time from the centre of zone
Physical memory (RAM) installed 4.00 GB
3.48 GB total physical memory
2.03 GB available physical memory
4.79 GB total virtual memory
3.26 GB available virtual memory
Page file space 1.31 GB
Paging file C:\pagefile.sys
Hyper-V - VM monitor Mode Extensions Yes
Hyper-V - second level address translation Extensions Yes
Hyper-V - virtualization enabled in Firmware No.
Hyper-V - data execution Protection YesNEWS OF SYNAPTICS:
Material Type Synaptics TouchPad SMBus
Number buttons 0
Status OK
ACPI\SYN1E46\4 PNP device ID & 71B2F2C & 0
Supported no power management
Double-click the threshold is not available
Handedness is not available
IRQ channel, IRQ 12
Driver c:\windows\system32\drivers\i8042prt.sys (10.0.10240.16384, 112.00 KB (114 688 bytes), 22:20 09/07/2015)PROBLEM:
The TouchPad works but the light that is usually lit when the touchpad is turned on/off (white/orange) does not work. I was wondering if there is a way to fix this, or there's someone else with this problem.
OK, this can be marked RESOLVED.
I searched and found an older post with the solution by holding down the FN key and pressing the space bar. The fire came as soon as I did it. Go figure!
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Realtek LAN and synaptics touchpad driver for hp pavilion g6-2237us
Hi guys
I tried to install the apps, but I can't. hp support assistant warned me that significant action was required and the opening to check on the action, I discovered that the synaptics touchpad and the network local realtek failed to install. they were on the sections of the failing elements and I their redownloaded then through even hp support assistant. the process went well and then stopped on the installation section. both applications are now displayed in the actions of conpleted and didn't stock boxes. How can I successfully install these programs? Help, please.
Thank you
have a guy great day.
@BALDAGEI,
Thanks for posting.
It is possible that there is a problem with the wizard for help where, you may not be able to install the drivers using the program. I would like to troubleshoot the software itself by following the ideas of SuperMario1 in this thread: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/HP-Support-Assistant-Window...
Also, you can try to install the touchpad and the Realtek driver yourself:
-To install tuchpad driver, download and run the following: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-118377-1&cc=ca&dlc=en&lc=en&os=4158&product=5318955&sw_lang=
-To install the Realtek LAN driver, download and run the following: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110514-1&cc=ca&dlc=en&lc=en&os=4158&product=5318955&sw_lang=
-
I was using my laptop for general browsing today and she left open for about half an hour to attend to other things, but when I came back, I found that the touchpad had stopped responding completely - the two buttons and the trackpad. The touchpad no longer appears in Device Manager.
I uninstalled and reinstalled the driver Synaptics touchpad of HP Recovery Manager and the Web of Synaptics, company site restarts in each case, but nothing helps. After each restart, however, I received a pop-up message in a program, I install it, TwoFingerScroll saying "Synaptics touchpad device is not found! This program caused no nay problems within two years, I've used. The touchpad, also, has never had any problem.
It was, as I said, a development suddenly. Fortunately, I had a USB mouse on the spot so I'm managing it, but it is imperative that I solve what I am a student and have to present my final thesis in a week; It threatens to derail my efforts completely.
Please advise on a solution.
Thank you!
Dear customer,
Welcome and thanks for posting your question on the Forum of Support HP
Looks like you are facing problems with the Touchpad of your laptop
We will surely help you with thisSteps to drain the static charge and load the BIOS default settings to solve the problem
Step 01. Turn off the laptopStep 02. Disconnect the power/AC adapter and also remove the battery too
Step 03. Press and hold the power button of the laptop for a minute
Step 04. Now re - insert the battery back in and plug again the power supply/adapter
Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS
Step 06. Once you get the BIOS, please press F5 to load the default Installer for BIOS
Step 07. Now press ESC/ESC. Save Changes and Exit - Yes
Step 08. Now, please wait until the unit load the Windows operating system
Now please re - install the drivers for touchpad of HP Web site in order to solve the problem
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the star of CONGRATULATIONS on the left to say thank you *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP -
430SL HP G61: Touchpad Synaptics scrolling problems Windows 10
Hello guys, I've upgraded to Windows 10, but I have problems with scrolling touchpad Synpatics.
Drivers that are now 19.0.12.95What can I do?
Resolved, follow this guide: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Synaptics-Touchpad-Will-not-Scroll-in-Windows-10/td-p/5242295
Thank you all, greetings! -
Synaptics Touchpad Driver problem - no driver appropriate to be installed (G580 20150)
I downloaded the Synaptics Touchpad Driver for Windows 8.1 (32 - bit, 64 - bit) installed, but I get this error.
What is Lenovo?
Nassera salvation,
Thanks for posting!
Have you been able to check your touchpad settings before the upgrade if you have a touchpad Synaptics or momentum?
According to the support download site, G580 could have Synaptics or momentum
Elan touchpad, according to the support site doesn't have a driver yet for windows 8.1 and still works with the generic Windows 8.1 driver
Concerning
Solid Cruver
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touchpad does not work until running Synaptics touchpad
Hello
I bought the Hp pavilion dv6 - 6 c 55 and I have problem with my touchpad. Its functions (scroll, zoom, two finger scrolling,...) fact does not not after cranking up that I run Synaptics touchpad version 7.5. I am using windows 7 Home premium 64-bit, which was on my laptop when I bought it. I checket from msconfig.exe items and my touchpad driver has been chosen, how can I solve this problem? I appreciate if there is no solution and help me.
Hi Last_man,
Thank you for visiting the Forums HP's Support and welcome. I read that your wire on your HP Pavilion dv6 - 6 c 55 Entertainment Notebook and questions with the here is a link to the download version more returned for Windows 7 because I think you are using the version for Windows Vista. You may need to uninstall the version you have now and restart the computer, it should automatically update the new version in for you.
I hope this helps.
Thank you.
-
Hello
I just baught HP Pavilian 15-p097tx, which came with Windows 8.1. I like not this OS so I installed windows 7 64-bit Ultimate and after installation of the hp Synaptics TouchPad Driver (sp69001 and sp67269) support, the system Web site goes crazy, I mean windows deselect automatically and when I try to access the touchpad from the Control Panel options the system hangs. Help, please
Thank you.
Hi @SushmitMazumdar ,
Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your HP Pavilion Notebook 15-p097tx and the problems with the driver for the Synaptics TouchPad. If you uninstall the driver and restart the laptop, it will install automatically the best driver.
Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system.
I hope this helps.
Thank you.
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HP Pavilion g7-2269wm: the HP Pavilion g7 touchpad driver
I uninstalled the driver for the synaptics touchpad in my pavilion g7
cause I didn't like living mobile fingers in my face
seeing what the parameters were
It was scary
He didn't do anything that I really need anyway
and I thought that I would be better off without her.
When I rebooted it was ok
with the windows driver and program
but the mouse was too slow...
even when I put it in the most quickly
He would slide on the screen
slow right, but could be better...
is there a driver that I can use for this
It's not as weird?
I don't need gestures or whatever it is
just the normal functions of a mouse...
the model is g7-2269wm
Thanks for all who can help...
Hi hannelius,.
Welcome to the HP community! I see that you are having problems with your TouchPad. I'll be happy to help you with that. There is only the driver for the TouchPad one and is the Pilot of the Synaptics TouchPad. The first thing you can try going to your manager and device under the mouse and other pointing devices, make right click on Synaptics PS/2 Port TouchPad and then select uninstall. Make sure you have a mouse that you can connect, then reinstall the driver that I linked above.
This document from HP Help and troubleshooting the TouchPad which will show you how adjust the gestures of the sensitivity and turn it off. This should help with the problem of sensitivity, that you face.
-
Synaptics Touchpad V7.5
HP pavilion dv7 6c95ex... I use the disable touchpad Synaptics Touchpad V7.5 area does not work, even after editing, the touchpad setting and activation of this option. I've also updated the driver software but still does not. Any body can help please.
Best regards
Hello
Please find the link below might help you solve your problem
Use and configure the TouchPad
Let us know how it goes!
* Although I am an employee of HP, I speak for myself and not for HP.
Click the White Star Kudos to say thank you *.
Please check accept as Solution if it solves your problem *.
Concerning
Maton
-
Synaptics Touchpad no longer works correctly
Hello Internet!
Hear my fate and tremble: I recently updated my drivers from the official manufacturer website Synaptics touchpad. Before the update I could press twice on the upper left of the touchpad to enable and disable the touchpad. It is a convenient feature that I have grown very fond of. However, after the update this feature no longer works! I'm so devastated... I really enjoyed watching the pretty light outline of my touchpad to turn to a hurt red when it has been disabled. I suppose I could return the drivers back to their old form, but I wanted to check if anyone knew a separate fix so that I could have as well the new drivers and the old features that I loved so much.
My model number is: A6Y49UA #ABA
My operating system: Windows 7
Thanks for your help, I remember you when I am the dictator of the world.
Hi @El-Nacho .
Welcome to the HP Forums!
It's a great place to find answers.
You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and moreI see that you updated your driver from the manufacturer's website. HP recommends that the drivers listed on the HP driver page. These drivers have all been tested and known to work properly. When you install the drivers of the manufacturing site, they may or may not work properly with your laptop. Can of OEM and sometimes change a driver so that it works properly with your exact laptop.
Download or update of software and drivers for HP computers
If you don't have a problem with the old driver, I suggest you do a roll back driver.
15.3.11.0 is the version recommended for your laptop and Windows 7.
Here is a link to the driver download page if you need it. HP Pavilion dv6-6c10us Entertainment Notebook PC Drivers
Good luck!
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