Payment with credit card problems

Similar Questions

• Payment of credit card problems

  Hello

  In the past 3 weeks, I can not use my creative cloud subscription - continues to tell me my trial is over. I contacted your support - they said that the best way is to cancel this subscription and create a new. they cancelled it and now when I try to order a new basis of photography monthly plan I get an error message when you try to pay with my credit card (work), the last two digits 68

  
  

  • Called my mastercard - no problem there and they have not received payment requests - you send payment requests
  • Tent Chrome / Safari / IE.
  • Tried to choose PayPal - website "resets" whenever I choose the shape deletes all information and allows only credit cards.
    
  • Tried to erase my cookies / history
  • tried to create a new account
  • discussed with your support - they send me to a wrong number of your support in Australia

  All I want to do is simply pay you if I use my PS/LR, you can solve this?

  
  

  The error message in your payment site

  There was a problem processing your order, please contact our Service team customer at 1-809-344-217 for assistance.

  The error message in your Adobe store:

  There is a slight problem with your order

  We're sorry.

  Unfortunately, we cannot treat the membership subscription in the same transaction as a purchase of software ever.

  We apologize for the inconvenience.

  To proceed, you have the following options:

  1. Call us and we will process your complete order personally.
  2. Remove the accessions of the subscription to your shopping cart and sign up for them separately.

  The best option is to buy the key card / pass re seller redemption code, the payment number is not there.

  Please refer to the other ways to buy | Resellers | The Adobe Australia for re seller buy. You can also buy directly from the phone to the sales office.

  Contact us | Adobe

  Concerning

  Stéphane

• I have problems with my monthly payment of credit card on an individual basis, an annual plan

  I have problems with my monthly payment of credit card on an individual basis, an annual plan

  Please contact support:

  https://helpx.Adobe.com/in/contact.html?step=CCSN_membership-account-payment_account-Setti ngs_stillNeedHelp

  Concerning

  Megha Rawat

• I bought the upgrade to lightroom from Adobe site 6, regularly paid with credit card, receive e-mail of confirmation of payment and the serial number, just start the program installation insert the serial number provided to me by email and I get this wa

  Bought @I upgraded lightroom to Adobe site 6, regularly paid with credit card, receipt of payment confirmation e-mail and serial number, just start the program installation insert the serial number provided to me by email and I get this warning: COULD NOT VALIDATE THIS serial NUMBER for LIGHTROOM CALL SERVICE since the upgrade I paid I might have a valid serial number thanks

  Have you contacted service the customer the message instructed? Generally, we cannot help with password issues in this forum.

• error ssl_error_bad_mac_read on payment by credit card

  I'm trying to process a payment by credit card for Norwegian airlines. When taking me to the verified by Visa page on my credit card account ( https://www.vpv.scddesjardins.com/ ), I get the secure connection doesn't have a page: "an error occurred during a connection to www.vpv.scddesjardins.com. SSL received a disc with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read) «Their server seems to be still working SSL 3.0 and other things terrible, but on another site, I had this problem I got a different error message.» Should I be contacting my credit card company, and if so what should I be asking them to do? Obviously, I can't give a public page, and although I tried to test it on Chrome, they make pay me 7 EUROS more for the flight on Chrome than Firefox (just another reason to use FF.).

  Or maybe...

  When I test this website in Chrome, it said that the site uses TLS 1.0, an older version of the standard SSL Firefox 37 deals is not so sure. It is a change of 36 of Firefox.

  You can make a specific exception to the site for the server for Firefox problem allows TLS 1.0:

  Here's how:

  (1) copy the hostname of the server address. It is the part between the https:// Protocol and the next / character and not including one of the people. In this case: www.vpv.scddesjardins. com

  (2) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

  (3) in the search above the list box, type or paste tls and make a pause so that the list is filtered

  (4) double click on the preference security.tls.insecure_fallback_hosts to display a box where you can paste the copied hostname. If you have something here already, add a comma at the end before sticking to separate the new host name the previous names. Then click OK to save the change.

  When you reload this site, Firefox 37 must display the site (of course, I can't test without the full URL).

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• How to use Paypal on my HP elitebook 6930p to accept payment by credit card at the craft fair?

  I have the HP elitebook 6930p. No IPhone or Ipad. Can I use this device with plug in card reader to accept payments by credit card. I have two shows of big boats coming this year and you want to start using card and no cash or check payments. Can you help me? Sorry I'm not on tech stuff.

  You will need to contact Paypal.  We would have no way of knowing their statutes and regulations.

• Unable to renew with credit card applications.

  Unable to renew applications with credit card due to the previous purchase, added new card but still does not work.

  Are either DEBIT cards?   Some debit cards these days, even if they were in the past.

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• 25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  25/07 last I bought with credit card the Acrobat to word converter. More than 24 hours then passed and I have no communication with you or the service that I bought. Please, I need an answer. Thank you.

  Hi ruit78694630,

  Please try to use the service to export it to PDF format in line using your Adobe ID https://cloud.acrobat.com/exportpdf & check if its working or not.

  Otherwise, you can contact our support team here, contact customer service.

  Kind regards

  Nicos

• Payment by credit card + membership problem

  I have a Bill saying I paid for my membership 12. However, when I go to photoshop to try to use it, he tries to hire a trial and said that I have to put the licensed software. I have not received an email stating that my subscription has been paid even if I have a Bill and I used the same credit card in the last two months with success. I've updated the information twice but without success. What can I do? I waited the recommendation 24 hours a day and still no update on my software.

  Hi Newflocks,

  Looks like there could be some kind of problem with your account billing, I recommend you to contact our customer service for assistance.

  This link should help: https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_payments-invoice s-orders_stillNeedHelp

  Don't forget to connect with the Adobe ID associated with your subscription.

  Best,

  -Dave

• payment by credit card with eway returns 'invoice number not found' in British Colombia

  Hi all

  I am currently working on the pared.com.au payment gateway. the problem we have is that every credit card payment is redirected to the page 'Card credit payment Fail', even if the payment has been marked as successful on eway.

  Details of the transaction eWay said "response code: 00 ', response text"transaction approved ".

  However, the CC payment fail page says:

  "There was an error in credit card processing. If please correct this and try again.

  number of the invoice not found:. Please go back and correct this problem. »

  Curiously, the order is perfectly recorded as successful British Colombia (customers-> orders) order.

  any help would be appreciated - I looked at this for hours but I suck. Thank you all!

  Please find the payment page HTML below for reference (selection of the country failed to save space):

  < form id = "catwebformform42059" name = "catwebformform42059" onsubmit = "return checkWholeForm42059 (this)" action = "/ FormProcessv2.aspx?" WebFormID = 10850 & amp; OID = {module_oid} & amp; OTYPE = {module_otype} & amp; EID = {module_eid} & amp; CID = {module_cid} & amp; CC = {module_urlcountrycode} & amp; Sponsor = {mo dule_siteurl, true, true} & amp; SAR = False & amp; PageID = / thankyou.html method"="post"enctype =" multipart/form-data">

  < div class = "form" >

  < div id = 'Step 1' >

  < div class = "item" > < label > title < / label > < br / >

  < select class = "cat_dropdown_smaller" id = "Title" name = "Title" >

  < option value = "3" selected = "true" > MISS < / option >

  < option value = "1" > MR < / option >

  < option value = "2" > MRS. < / option >

  < option value = "4" > MS < / option >

  < / select > < / div >

  < div class = "item" > < label > name < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "First name" maxlength = "255" name = "FirstName" / > & bull; < / div >

  < div class = "item" > < label > name < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "LastName" maxlength = "255" name = "LastName" / > & bull; < / div >

  < div class = "item" > < label > Email < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "EmailAddress" maxlength = "255" name = "EmailAddress" / > & bull; < / div >

  < div class = "item" > < label > company < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "Company" maxlength = "255" name = "Company" / > < / div >

  < div class = "item" > < input type = "button" name = value "next2" = "Next" onclick = "display_next2 (); "/ > < / div >

  < / div >

  < div id = 'Step 2' style = "" display: none; ">"

  < div class = "item" > < label > shipping address < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingAddress" maxlength = "500" name = "ShippingAddress" / > < / div >

  < div class = "item" > < label > city < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingCity" maxlength = "255" name = "ShippingCity" / > < / div >

  < div class = "item" > < label > status < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingState" maxlength = "255" name = "ShippingState" / > < / div >

  < div class = "item" > < label > zip code / postal code < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingZip" maxlength = "255" name = "ShippingZip" / > < / div >

  < div class = "item" > < label > country < / label > < br / >

  < select class = "cat_dropdown" id = "ShippingCountry" name = "ShippingCountry" >

  < option selected = "true" > - Select Country - < / option >

  < / select > < / div >

  < div class = "item" > < input type = "button" name = "next3" value = "Next" onclick = "display_next3 (); "/ > < input type ="button"name = value 'back3' = 'Return' onclick ="display_back3 (); "/ > < / div >

  < / div >

  < div id = 'Step 3' style = "" display: none; ">"

  < div class = "item" > < input type = "checkbox" id = "sameas_shipping" name = "sameas_shipping" value = "1" onchange = "handleChange (this.value); ' / > billing is the same as shipping < br / >

  < div class = "item" > < label > billing address < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingAddress" maxlength = "500" name = "BillingAddress" / > < / div >

  < div class = "item" > < label > city < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingCity" maxlength = "255" name = "BillingCity" / > < / div >

  < div class = "item" > < label > status < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingState" maxlength = "255" name = "BillingState" / > < / div >

  < div class = "item" > < label > zip code / postal code < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingZip" maxlength = "255" name = "BillingZip" / > < / div >

  < div class = "item" > < label > country < / label > < br / >

  < select class = "cat_dropdown" id = "BillingCountry" name = "BillingCountry" >

  < option > - Select Country - < / option >

  < / select > < / div >

  < div class = "item" > < input type = "button" name = "next4" value = "Next" onclick = "display_next4 (); "/ > < input type ="button"name = value 'back4' = 'Return' onclick ="display_back4 (); "/ > < / div >

  < / div >

  < / div >

  < div id = "Step 4" style = "" display: none; ">"

  < div class = "item" > < label > business phone number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "As WorkPhone" maxlength = "255" name = "As WorkPhone" / > < / div >

  < div class = "item" > < label > Shipping Instructions < / label > < br / >

  < textarea class = "cat_listbox" id = "ShippingInstructions" name = "ShippingInstructions" cols = "5" > < / textarea > < / div >

  < div class = "item" > < input type = "button" name = "next5" value = "Next" onclick = "display_next5 (); "/ > < input type ="button"name ="back5' value = 'Return' onclick = "display_back5 (); "/ > < / div >

  < / div >

  < div id = "Step 5" style = "" display: none; ">"

  < div style = "width: 100%;" float: left; ">

  < div style = "width: 52%;" float: left; ">

  < div id = "paymentdiv" >

  < div class = "item" > < name on the card label > < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardName" name = "CardName" / > & bull; < / div >

  < div class = "item" > < label > card number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardNumber" name = "CardNumber" / > & bull; < / div >

  < div class = "item" > < label > card expiration < / label > < br / >

  < select class = "cat_dropdown_smaller" id = "CardExpiryMonth" name = "CardExpiryMonth" >

  < option value = "1" selected = "true" > Jan < / option >

  < option value = "2" > Feb < / option >

  < option value = "3" > Tue < / option >

  < option value = "4" > after < / option >

  < option value = "5" > < / option >

  < option value = "6" > Jun < / option >

  < option value = "7" > Jul < / option >

  < option value = "8" > August < / option >

  < option value = "9" > Ms < / option >

  < option value = "10" > Oct < / option >

  < option value = "11" > Nov < / option >

  < option value = "12" > Dec < / option >

  < / select > < select class = "cat_dropdown_smaller" id = "CardExpiryYear" name = "CardExpiryYear" >

  < option selected = "true" value = '2012' > 2012 < / option >

  < option value = "2013" > 2013 < / option >

  < option value = '2014' 2014 > < / option >

  < option value = '2015' > 2015 < / option >

  < option value = "2016" > 2016 < / option >

  < option value = "2017" > 2017 < / option >

  < option value = "2018" > 2018 < / option >

  < option value = "2019" > 2019 < / option >

  < option value = '2020' > 2020 < / option >

  < option value = "2021" > 2021 < / option >

  < / select > & bull; < / div >

  < div class = "item" > < label > card Type < / label > < br / >

  < select class = "cat_dropdown" id = "CardType" name = "CardType" >

  < option value = "1" selected = "true" > Visa < / option >

  < option value = "2" > Master Card < / option >

  < option value = "3" > credit card < / option >

  < option value = "4" > American Express < / option >

  < option value = "5" > Diners Club < / option >

  < option value = "6" > JCB < / option >

  < / select > & bull; < / div >

  < div class = "item" > < label > CCV number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardCCV" name = "CardCCV" / > & bull; < / div >

  < / div >

  <! - paymentdiv - >

  < div class = "item" > < label > amount < / label > < br / >

  < input type = "text" class = "cat_textbox" id = 'Amount' name = 'Amount' / > & bull; < / div >

  < div class = "item" > < input type = 'submit' class = "cat_button" id = "catwebformbutton" value = "Submit" / > < input type = "button" name = value 'back6' = 'Return' onclick = "display_back6 (); "/ > < / div >

  < / div >

  < div style = "width: 47%;" float: right; ">

  < div class = "item" > < label > payment method < / label > < br / >

  < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "checked ="true"value ="1"name ="PaymentMethodType"/ > credit card < br / >

  < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "value ="5"name ="PaymentMethodType"/ > PayPal < br / >

  < / div >

  "< div class ="item"> < img alt ="GlobalSign SSL Site Seal"src="/CatalystImages/globalsign-ssl-site-seal.gif "/ > < / div >

  < / div >

  < / div >

  < / div >

  "< script type =" text/javascript"src="/CatalystScripts/ValidationFunctions.js "> < / script >

  < script language = "javascript" type = "text/javascript" >

  <! [CDATA]

  var submitcount42059 = 0; int checkWholeForm42059 (theForm) {var why = ""; if (theForm.FirstName) why += isEmpty (theForm.FirstName.value, "Name"); if (theForm.LastName) why += isEmpty (theForm.LastName.value, "Last name");} If (theForm.EmailAddress) why += checkEmail (theForm.EmailAddress.value); If (! theForm.PaymentMethodType: getRadioSelected (theForm.PaymentMethodType) == 1) {if (theForm.CardName) why += isEmpty (theForm.CardName.value, "Name on card"); if (theForm.CardNumber) why += isNumeric (theForm.CardNumber.value, "card number");} If (theForm.Amount) why += isCurrency (theForm.Amount.value, "Amount") ;} If (theForm.PaymentMethodType) why += checkSelected (theForm.PaymentMethodType, "payment method"); If (why! = "") {alert (why);} return false ;} If (submitcount42059 == 0) {submitcount42059 ++; theForm.submit (); return false ;}; else {alert ("the form submission is in course."); return false ;}}}}

  Info credit card is not required if you pay by PayPal, hosted credit card, COD etc.

  function ShowCCFields (val) {}

  If (! document.getElementById ('paymentdiv'))

  return;

  If (val! = 1).

  document.getElementById('paymentdiv').style.display = 'none ';

  on the other

  document.getElementById('paymentdiv').style.display = 'inline ';

  }

  []] >

  < /script >

  < / div >

  < / make >

  < / div >

  This replica of support cured the problem...

  Gaurav Sharma (Adobe Business catalyst Support)

  20 Feb 04:12 (EET)

  Please contact us!

  I just saw your shop online purchase form, which contains updated credit card fields.
  http://screencastmb.worldsecuresystems.com/IMG/2013-02-20_1309.PNG

  According to the description of the area, he used fo rupdating CC details, not for purchases.
  Remove this area of system and reinsert the form and then it should work

  Kind regards

• Regional restriction with payment by credit card for creative cloud

  I am a student at a college online online in the United States, but I'm living in Jamaica. I can't seem to buy a creative cloud Sub since it is not available in Jamaica and when I try to buy it for the United States (I have a mailing address in the United States) I can't buy one because I don't have a credit card in the United States. I wanted to ask the student edition because that's what my school told me to do, but I can not.

  Is it possible to apply for the sub without a US credit card? The creative cloud is not available for the Jamaica. I need 5 bits of software for 2 years and I can't afford to buy separate CS6 software.

  Software for:

  Photoshop

  InDesign

  Illustrator

  Flash

  After Effects

  Hello

  It may not be an educational option but creative cloud to teams should be available - see CC help | Creative cloud / Common Questions

  http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

  Thank you

  Bev

• can I pay the elements itunes with credit card issued to another country?

  Hello

  I have a problem paying my point.

  I asked my credit card Australian suspended from the Bank because someone used it without my permission.

  After that, I tried to check if my credit card (Visa Debit) works or not,

  so I tried to buy a song on Australian Itunes.

  And I could still pay for the song. (2.19AUD)

  I went to my internet banking and it shows nothing regarding the payment for the song in the history of the transactions.

  Also, I checked my payment info in itunes & app stores / setting

  and my card suspension could not be registered which means that the card is suspended successfully.

  (But I had a 2.19dollars song!-_ -?)

  That is the problem. How can I pay AUD 2.19?

  I'll get my new credit of the Australia card, maybe 3 months later.

  (not possible to get a new one at the moment or unsuspended)

  I have other credit cards issued in other countries,

  but it is not possible to record cards in Australian app store.

  everyone knows? Help!

  You can not, you can only use a card issued by an Australian bank with the Australian store (this is similar for all countries; and you have to be in a country to use his shop). You can try to use an Australian iTunes gift card

• I want to change the method of payment of credit card at paypal. How do I do that?

  I have a creative cloud account. I use credit card to pay monthly fees of €49.99.

  But I want to change my payment via Paypal.
  There seems to be no option to switch between credit cards and paypal?

  I was on the phone with support for more than an hour. Spoke to three different people. None of them had any idea.

  I said to cancel the CC account. But it seems that when I do that, I'll be charged €60,49 per month.

  It would be silly, wouldn't it?

  Is there another way to change the mode of payment? Needless to say, I wish I could continue to use my InDesign, Photoshop etc. without problem.

  Hello

  If you want to change the method of payment, you will need to cancel this subscription and buy a new via other payment method.

  For queries related to billing, you can contact support by calling/chat.

  Contact the customer service

  Kind regards

  Sheena