PC Companion doesn't backup contacts - window administrator

Greetings,

I installed the latest version of PC Companion, on Win7 32 bit Ent and during the attempt to backup contacts, program crash.

The 2nd attempt, I'm out of window:

Because I don't have any kind of "screen locked", I honestly have no idea what could be causing this.

I have Sony Xperia with Android version 4.4.4 D5103 T3 (I think it's more later available for this phone).

Now, it is interesting that save the music, videos and media, works very well.

Problem with the backup attempt: contacts, messages, bookmarks... any option on the left side of the window of backup & restore.

What could be the problem?

If you think that other information might help (help me), please ask.

Thank you in advance.

If you have a corporate type email or encrypted device then it is probably the cause - there are apps out there will be probably will facilitate you in saving messages SMS etc but I'm not sure that we

Tags: Sony Software

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