PC of Smartphone blackBerry storm do not recognize

Similar Questions

• BlackBerry Smartphones BlackBerry Desktop does not recognize my Bb

  I just did some kind of update to my BlackBerry Desktop and 9790 and now BlackBerry Desktop does not recognize my Bb .  I deleted and reinstalled the office and still have the same problem.  Is there a way to do a factory reset on my Bb? I think that to nine will be the best course of action.

  You can wipe your BB completely, but make sure you have a saved backup file!
  go to options, security, then wipe device (you must type in the word blackberry!

• BlackBerry Smartphones my Storm does not recognize the SD card

  Hi everyone, I just got the BB 9530 Tower in tampa, Florida, and now I have my home land. So my BB cannot recognize the SD card, even if I try to ROM and ROM, and I can read my SD of the card reader for PC. I had another SD card is used as a good of an another BB and connect on the phone 9530.My BB still does not recognize SD card with notify optional---> MEMORY "A MEDIA CARD IS NOT CURRENTLY INSERTED in the DEVICE. I activate all the card carrier, Mass storage Mode supports, enable Auto Mass... is running

  I don't know what I'm doing now, and I think my DD not damage

  Thanks for the support

  My PIN: 304C26D3

  IMEI: 359483.02.293455.3

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• The new smartphone blackBerry curve will not recognize battery :(

  I just got a Curve 8520 by mail. It did not come with a battery or anything because it's a replacement. So, I take the battery (100% load) on my Pearl Flip and put it in the curve. The red LED lights up for a few seconds, then it shows a picture of a battery with a red bar across it. What's wrong? The number at the front of the battery C - M2... It has a yellow label. What should I do to get my new phone to work? Also, my Desktop Manager (and PC) do not recognize it at all.

  Thanks for your help!

  SaitoChikara wrote:

  The number at the front of the battery C - M2... It has a yellow label.

  Incorrect battery!

  You need the CS - 2, blue

  http://www.Amazon.com/BlackBerry-CS-2-original-Li-ion-battery/DP/B0030T0UGW

• Options of problem-calendar blackBerry Smartphones Blackberry Storm will not save.

  Hello-

  I have a Blackberry Storm, and every time I try to make sure 'free time' and 'alarms' will not appear in my calendar, it wont let me save.  When I adjust them, then click on SAVE, it does not, and if I change them and try to close the program, it says "Changes Made: save, Discard, cancel."  If I chose to save or cancel, it won't let me out of the Calendar Options, and if I click on ignore, then the changes have not been saved.  Help, please! This becomes INCREDIBLY BORING!

  This work around seems to be the General fix Options - go to Calendar Options.

  The value 'Show free time' to no.

  The value "Show tasks" (lower)

  You may need to leave "Show alarms" yes - I would like to try first for now.

  'Save' should now work on exit and you should no longer see entries free time.

• The Smartphone blackBerry STORM will not ring

  Help! I don't know if anyone has experienced the phone just stops ringing. When you receive a call, it sounds, he keeps doing it for a few hours and starts ringing again. Time to las that it happened I got an error message telling me that an application has encountered an error, but it does not always give you the error message.

  Can someone tell me what to do when it happens?

  Thank you!!!

  Hello!

  Well, if it's strange behavior that has crept in, and then restart batt-sweater would be my recommended solution. Turn on, remove the cover back and pull the battery. Wait for about a minute then reinsert the battery and replace the cover. Power on and wait patiently through the long long long restart the process (perhaps as long as 10 minutes). See if things return to normal. Like all computing devices, a restart may be a healthy thing.

• BlackBerry Smartphones Blackberry Storm my computer does not recognize my PIN code

  My computer does not recognize my Blackberry Storm when it is connected. Recently, I've updated the software on my phone to 4.7. The desktop software was still in 4.3. On Sunday, I connected the phone to my computer, and it was the beginning of my question. I uninstalled the software from my PC. Then I reinstalled the software updated since the BB site. But I still have the same question. I see an icon at the bottom right of my window that says: "Device disconnected", while in the box PIN number it says, 'NONE '. I don't know if the problem is with the USB cable. When it is connected to my phone, the phone is in charging mode.

  Any advice on what to do?

  jbriones wrote:

  My computer does not recognize my Blackberry Storm when it is connected. Recently, I've updated the software on my phone to 4.7. The desktop software was still in 4.3. On Sunday, I connected the phone to my computer, and it was the beginning of my question. I uninstalled the software from my PC. Then I reinstalled the software updated since the BB site. But I still have the same question. I see an icon at the bottom right of my window that says: "Device disconnected", while in the box PIN number it says, 'NONE '. I don't know if the problem is with the USB cable. When it is connected to my phone, the phone is in charging mode.

  Any advice on what to do?

  Most of the time a simple battery pull will correct this problem.

  Try to do a battery pull... Remove the battery with device 'ON' wait 20-30 seconds and replace the battery, wait for the device to restart (reboot may take up to 2 minuets)

  Mine will also do what you explain and a battery pull will clear up right ir.

• BlackBerry Smartphones Pocket Mac will not recognize Storm

  Hey guys. I installed Pocket mac on my macbook pro, but it will not sync with my storm. I installed the program with updates several times with the help of the other posts, but nothing seems to work. When I open the program, it does not recognize that I have my phone on. Yet, I am able to access the files on my phone from the finder. When I try to sync it gives me an error message saying "unable to connect to BlackBerry (error 1); jump. "Nobody knows how to solve this problem? I have been going at it for hours and I'm ready for something to work. Thank you!

  Well... I finally got to work after 6 hours. Laughing out loud. I made the mistake of amateur drag sync media in the trash rather than download it again to uninstall. Once I did, it worked fine.

• BlackBerry 8320 of Smartphones Software install - does not recognize port

  Try to download a software to save a 8320. Installation is fine (I disable the antivirus and run the file as an administrator to avoid any problem). It goes very well through the installation. To start the wizard and then the device-centric application, the first screen is the portal through which the device connects to the computer. The drop down menu is black and her box 'find the portal' is faded and cannot be used.

  I tried several downloads and several portals, but nothing changes this screen.

  I'd appreciate any help and thanks in advance!

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones using missing synch for Blackberry Storm - does not contact sync etc.

  Initially, I downloaded pocketmac, who has never worked at all. He even does recognize the blackberry on the mobile icon, so I bought your missing sync for blackberry download.
  I've updated some contacts in the address book and then I set the plugin contact crush the next synchronization only. It did not work.

  He wanted initially to delete all my contacts of device: error more than 5% of your contact records will be changed. So, I followed the steps that provide you technical support for it. backup ical and return on the database and do with the address book then reset isync. I re-entered my AddressBook updated some new contacts and added a few photos to their cards and changed preferences to include the job titles. Then I tried to sync again (after restart and reset blackberry app) he copied on some of the contacts in the address book and others with and without pictures?

  On the blackberry in contacts, some have a space for an image to add and others not, despite me to add photos to the address book.

  Also, I added a map for me because I was instructed to do when I tried to send an invitation ical for a participant to a photo shoot and told me: you must create an address for yourself card in the address book of Mac OS X, but I created a? This means constantly every time.

  I just did the last synchronization, ical appointments worked, but I got an error message at the end saying:
  The calendar that you specified for tasks that are created on the device is no longer exists. Please, open the settings of the plugin dialog box tasks and select another calendar.
  Tasks: There is a problem with the plugin configuration tasks. Please, open the settings of the plugin of the tasks dialog box and make sure that the settings are correct.
  I'm not sure what that means that there is no such thing as the plugin configuration task on the blackberry storm, that I can find.
  Any help would be greatly appreciated and I will pass this on too many other press photographers in London which are all looking forward to register for the new storm, but will probably have much less patience and perseverance than me who happens to start all
  Best regards
  Juliette

  Juliette says:
  Also, I added a map for me because I was instructed to do when I tried to send an invitation ical for a participant to a photo shoot and told me: you must create an address for yourself card in the address book of Mac OS X, but I created a? This means constantly every time.
  Best regards
  Juliette

  I intend as a result tomorrow when my Storm (could actually be a couple of days, but I promise you, as soon as POSSIBLE). However, on your Mac, in the address book application follow these steps if you do not.

  (1) (to select the map that you created yourself (highlighted)

  (2) in the map menu, select make this card my card

  Just because you created a card with your info is not enough.

  Hope this helps, & hope I can help more as soon as POSSIBLE!

• BlackBerry Smartphones Blackberry Media Manager NOT working for Blackberry storm (wont install on the computer)

  Hello 2 months ago, I got a Blackberry storm. Its a good phone, but I have a problem that would do much better. When I try to install the Office Manager, everything installs without count Roxio Media manager. It gives me an error and cancels the installation of Roxio and continues with the other stuff. I really want to transfer Photos and videos from my phone to my computer and vice versa. Please tell me what can I do to install the Media Manager to get the work of the unit. I do not have the installation CD, I downloaded it from the blackberry website. The English version WITH media manager and I even clicked Custom install and made sure that he had the intention to install it.

  My error is:

  Error 1402.Could cannot find the key:

  UNKNOWN/ComCtl3.CoolBar/CLSID

  Make sure you have sufficient access to that key, or contact your support personal.

  Which means that I have to do?

  Hirokotzu wrote:
  Thanks for the help, I followed the advice and it worked until I dragged things on the blackberry, now, all my photos are not found or all of my music that I set as ringtones. Could you tell me how to solve this problem?

  Can't find directly on the BB or through the Windows drive letter?

  Hirokotzu wrote:
  my computer recognizes Blackberry1 G: USB driver and Blackberry2 in the "driver" F: drive and I tried both, but nothing happens.

  Nothing happens... what means? If you, as you said earlier, dragged thing here, it is something, isn't it?

  Hirokotzu wrote:
  BTW I've just updated my blackberry using the Office Update to a new version. Where should I drag my ringtones too and pictures etc?

  Oh dear oh dear... it's never a good idea to try to do several things at the same time. Now we will never know who is truly causal... Here's what I propose...

  1. Untether
  2. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  3. See if you can see all that through the device file Explorer
  4. Restart the PC
  5. Re-same and see if the discs are all properly visible through Windows

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• New smartphone BlackBerry storm not no projection in 'My computer' as a disc as my old Storm was when connected via USB cable

  I got a new storm that I see in BB Desktop Manager and see it of identification number and can see the contents of the 8 MB card, but I do not see the storm in my computer as a drive, as I have for my old storm when I connect it via USB cable.

  I used to connect my old Storm and autoplay would jump to the top and I see map of the storm and the internal memory as two disks support.  Nothing shows here now...

  I checked to make sure that autoplay is always set to "always ask" when my phone is connected.  I double checked to make sure that the new storm was set ON media, NULL encryption Support, ON Media transfer, Mass storage support, Auto enable Mass Storage when logged ON, etc.

  The card is fine, I've recorded videos, photos and play music off it all the time and I can transfer items to using very slow BB Media Manager but I prefer to use the quick method when it is recognized as a drive.

  Why it used to work on the old storm, but not on this new?

  I read on some other fourms when you think you've found a new replacement Storm you get really a refurbished and for some reason that those who have a whole mass storage setting where the mode is disabled?

  Storm 9530

  v 4.7.0.148 (4.0.0.181 platform)

  Thanks in advance for any advice I can get!

  Judson

  Before I had a chance to even try your recommendation, I found a link on these forums for this file that I mentioned.  I'll be darn it worked... now my BB appears in my computer under two drives, and Media Sync works!  Problem solved!

  It won't let me put the hyperlink to the forum page but a search for ' Blackberry Media Sync could not connect to your BlackBerry smartphone.

  So who has a link to the forums on pinstack.com and you have to register with them to get the file, and then extract the RAR with Winzip file and in this file, I ran the file BB"storage"Activation with the connected BB again, which opens a DOS command prompt, you hit then any key to continue, then unplug. , wait that the BB restart, then Viola... it works again!

  Judson

• BlackBerry Smartphones Blackberry Storm 2 (9550) Telus - will not update

  I tried to update to update my Storm 2.

  TELUS said there is a de.32.712 update but when I try to update it starts and then tells me to check my internet connection and try again.  Of course, retry does nothing.

  I tried it on my laptop and I thought that was the problem.

  I moved from Northern Ontario and I now live in Toronto.  WHAT IS THE PROBLEM?

  I changed my phone number.

  I now have my desktop hooked up and the same thing is happening with an ethernet connection.   Therefore, it is not the internet.

  I was able to install the latest version of Desktop Manager.

  It starts to back up and then has a problem.   So the next time that I supported first.  When I went to upgrade, he wanted to back up again, but I unchecked it.  He immediately said that I had a problem with the internet connection and try again later.

  I have a dictionary on my blackberry right on the device memory.  Dict. MS to execute.

  I wonder if that's the problem.   I thought it was the laptop mass storage device problem, but now I see that does not work on my desktop also.

  Yes BB Storm 2 Telus Canada

  Using the Desktop Manager 6

  Able to backup on my computer manually.

  Unable to upgrade to the latest OS

  Hi Jane,

  Sorry for the delay in responding.

  As web-based charger does not work, I would suggest doing the following:

  1. go to https://www.blackberry.com/Downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0

  2. download the software of the device for your BlackBerry Storm 9550 5.0.0.712

  3 install the software and tap on finish once he did install.

  4. navigate to the location where Loader.exe is installed. The default location is C:\Program Files\Common Research In Motion\AppLoader.
  5. start Loader.exe. The Application Loader Wizard window opens.
  6. when the Communications Port selection window opens, select a PIN number for one of the BlackBerry smartphones connected to the personal computer. Click Next.
  7. the Application Loader Wizard opens the selection of the Application device. Select any other languages or applications in the selection window, and then click Next.
  8. click on Finish. The BlackBerry smartphone will be improved with the appropriate software.

  Let me know if you have any other questions.

• BlackBerry Smartphones clerical error: does not recognize internet connection

  When you use Blackberry Desktop, I get an error message when I run a module, e/g, synchronization, I need to be connected to the internet.  The dialoge box asks if I want to cancel or restart.  New attempt to strike does not change the result.  I am connected and B Desktop does not recognize the connection... This also happens with the module used to move data to another blackberry or other pda.  ??? Help!

  Hello

  Sorry, it has not worked for you,

  I am pleased that you are running.

  We will solve this thread, you can

  Open another if you need anything whatsoever.

  Thank you

  Bifocals