PCoIP black screen only with client software, only external connections

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  Linjo

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  @gman2,

  Hello and thanks for the display on the HP support forums.  If you can, nothing appears on the screen or enter the bios at all this means you have a hardware problem.  You will need to contact the HP support by phone for repair at this point.

  Please use the following link to connect to the appropriate service.

  Contact HP support.

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• Satellite C600-258 starts with black screen only

  Hello

  This laptop was working fine this morning but returned to use it at the moment, the screen has no display.

  When the laptop is turned on, fan can be heard, 2 green lights are on but nothing appears on the screen.

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  Two green lights?
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• Satellite C855-21V starts with black screen only

  Hello.

  This laptop was working fine tonight but having returned to use in the morning, the screen has no display.

  When the laptop is turned on, the fan can be heard, 2. white light is on but nothing appears on the screen. Suggestions, please?

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  Post edited by: Irusjalana

  You don t see anything on the screen? Puhh it looks serious hardware problem
  You can connect the laptop to external monitor to test it with 2nd monitor?
  What to do if possible
  If nothing is visible on 2nd screen, this means that your laptop s mother/graphics card chip seems to be affected

  However, it seems that the problem of hardware and in this case, the Toshiba service partner could solve this.