Photoshop asks you the serial number even when I connect with my Adobe ID
I have a creative cloud subscription and I installed Photoshop and Illustrator. Illustrator works fine, but when I run Photoshop it asks me to put the licensed software. I connect with my Adobe ID, but then it tells me to enter a serial number. I tried reinstalling etc, it does not help.
The solution: Download Photoshop in English outside Creative Cloud App Manager. I downloaded it earlier in my mother tongue (Norwegian), inside the CC App Manager, and it wouldn't let me Photoshop license. Download in English outside the ACPC, it worked fine.
Tags: Adobe
Similar Questions
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I just bought an upgrade for the 14 items. I downloaded it, but when I try to activate it I need a serial number. When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number. Can anyone help?
When you purchase a download you will be emailed a serial number... did you receive your email?
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
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OK guys, it's really terrible. Not only I wish never to store documents in any cloud where I do not hold encryption keys, but all that DC does not work properly. I had a completely released Acrobat desktop version which now no longer works. I'm stuck with this DC thing and now it says my trial is up and I have to pay for a subscription, or don't have acrobat more. It's not cool. I tried all the stuff you have online on how to activate the software through my CC account, but he asks just a serial number, even if I connect correctly.
How to bring back my old version of office? Worked well!
Hello
It comes from a site to a user of public forums. Please visit the following link to ensure that you have properly enabled Acrobat as part of the CC:
Activation & deactivation help
If you have enabled the same way, please share the screenshot of the message that appears on your screen.
Hoping to hear from you.
Kind regards
Ana Maria
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Installation of Acrobat 9. He got on another PC but want it on my new. When I install it, it asked the serial number. When I enter it, it says it's invalid. Old PC has the disable grayed out... any ideas?
You must use the exact installation file that corresponds to your serial number. of course, the versions must match.
a little less obviously an acrobat pro installation file must be used with a number of pro series, and if a serial number is a sequence that includes acrobat, you must use the installation files on.
Error "serial number is not valid for this product". Creative Suite
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I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.
where will be the second serial number?
Help me please.
Thanks, Abe
Hi,
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Kind regards
Sheena
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Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?
Hi Kenneth,
Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.
Kind regards
Rave
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I got photoshop elements 14 for Christmas and I am trying to install it. I entered the redemption code and got the serial number, but when I go to download the software, it says it sucks - suggestions?
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html
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I just bought Photoshop 11. The serial number is not valid for out me of the trial.
I just bought Photoshop 11. The serial number is not valid for out me of the trial.
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
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I had pre installed windows vista on my laptop. now, I replaced the hard drive. so, can we recover only windows giving you the serial number? I have sony laptop.
How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.
There is no Vista free download legal available.
Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.
Normally, they do this for a cost of $ small.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.
If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
http://support.Microsoft.com/default.aspx/KB/918884
MS advice on the conduct of clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A tutorial on the use of a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Super Guide Windows Vista Installation
After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.
Mick Murphy - Microsoft partner
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I bought the 14 for Mac adobe elements. Is there a download error. I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows. What is the download link for adobe elements 14 for Mac?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?
you have a number of redemption? If so, https://redeem.licenses.adobe.com/getserial
If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
If you have a serial number, install your software using this serial number.
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paid for the subscription, but Muse CC does not work, he asks me the serial number
paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?
Hello
Depending on your operating system, please try the following steps
Windows
- Click on the start"" menu. Select "All programs" and then "accessories."
- Right click on "Notepad" and select "run as Administrator"
- Click "Continue" on the "Windows needs your permission" dialog box
- When Notepad opens, click file, and then select open
- In the file name field, type the following text:
- C:\Windows\System32\Drivers\etc\hosts
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- From the menu, select 'file', 'save' after changing
- Restart the Muse
Macintosh
- Click the "Finder". Select the folder "Applications".
- Open the "Utilities" folder and select "Terminal".
- Type the following command:
- sudo nano/etc/hosts
- Enter the password associated with the user of the OS when prompted
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- Press CTRL + o to save the file
- Press Ctrl + x to close the file
- Restart the Muse
Let me know the result
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Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number
any help
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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Where can I find the serial number for my test of XI of Adobe Acrobat pro?
Hi I went through every process to test Adobe Pro XI, all selected the right setup for the trial, but he asks me the serial number. Where can I find it?
You acquire a serial number when buying the software.
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Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI? There is no sign of it in the confirmation email or my Adobe. Worked on it for an hour with no luck. Help!
Hi Ralphmeima,
Please go through the link below and check.
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Kind regards
Anand
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