Photosmart 2575 keeps showing error jam paper jam/transport

I tried all the steps in the field of solutions - there is no paper and I cleaned the rollers.  I noticed that the transport maintains block on the right.  It seems a little latch is constantly moving forward.  When I unplug the printer, I can't move the carriage of the printer at all.  Any suggestions?

Hello

I'm trying to remember about 5-6 years ago when these 1 printers out.  I just jumped in our lab and found an old. If the transport maintains block on the right, then there may be a problem with the gear & what can be identified as a lock can be part of a clutch mechanism that switches gears to move the paper to move the station to service the printer.

The normal position of the carriage house when the printer is idle is on the left hand side so I think that interference on the right could follow the trolley blocking against the clutch mechanism. Course on the information that you have given it probably should be considered in a repair center.

I could be wrong, but I'm guessing that your printer is no longer under warranty.  Please try this link to choose the option that suits you best.

http://h71036.WWW7.HP.com/HHO/cache/309992-0-0-225-121.html

Sorry I couldn't be more helpful.

Tags: HP Printers

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