Photosmart 5510 - wifi ok but not ok ePrint

Hello

I got a new 5510 e - all - in - one

It is connected to my modem wifi and my 2 laptops are connected too.

I can print from my two laptops to the printer, scan is working, etc..

However, I can't implement the ePrint.

When I thouch the screen of the printer to install the ePrint, I got:

"Accept the terms of use and activate Web Services? See the printing Guide.

If I click 'yes '. Then I got:

"Periodic updates are necessary. Accept future updates".

If I click on 'Yes' (even I tried 'no', but same result). Then I got an error message:

"Download failed. Touch Retry to restart the download or Ok to exit".

Can someone tell me what is the problem?

Is my modem wifi that isn't Anick printer go online, but still allows him to converse with both my laptop?

Thanks for your help and advice on how to procceed that I'm not good at all this electronic stuff...

See you soon,.

Roman

I put the printer in the shop (Office Depot).

they sent to central technical HP and so during 29 days! While she was a new printer...

Anyway, now it works, I'm sure there's a software/driver missing in his yard...

Tags: HP Printers

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