Photosmart 5515 control panel ok for 2 years. Now in white

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  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

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• Photosmart Premium C310a worked wireless for 2 years is suddenly dissconnected

  I have been successfully using my Photosmart C310a for 2 years.  I used a day earlier this week, and the next he said: it is disconnected. The State of the network printer shows that it is connected to my network - the same network, use my laptop and desktop.  Computers are simply not able to communicate with the printer.  I tried to use a solution that I read on the forum by entering the ip address of the printer in my browser, but the browser comes up with the error that it cannot connect to 192.168.1.102. I tried HP and Scan Dr. Printing without solution (because it is impossible to connect with the printer - although it does not find the printer for me to select.)  I reset my router, unplugged the printer and reset to the factory settings.  I tried to disable the firewall, but I did no changes firewall and the printer worked until earlier this week.

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  I think I have fixed both my problems!

  I completely restarted and reset my router and then my printer has been reconnected.  Then I could get into the tool box and clean the print heads to get black print again. And has then been successful in aligning the printer.

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  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Code of Validation caching online: 0xc004c4a8
  Windows product key: *-* - FXB23 - KXXG9-HQRX2
  Windows product key hash: X2E5iLRSsTLU7dRNub7ZE7lePq0 =
  Windows product ID: 89576-OEM-7202827-03542
  Windows product ID type: 8
  Windows license type: COA SLP
  The Windows OS version: 6.0.6002.2.00010100.2.0.006
  ID: {3F5A002A-1108-4852-BC32-11FCC73F010F} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) business
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.111025 - 0338
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Enterprise 2007 - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {3F5A002A-1108-4852-BC32-11FCC73F010F}1.9.0027.06.0.6002.2.00010100.2.0.006x 32*-*-*-*-HQRX289576-OEM-7202827-035428S-1-5-21-86492737-1732453841-909751474Dell Inc.. Vostro 1500 Dell Inc.. A03 20080114000000.000000 + 0002F303507018400FA08090409GMT Standard Time(GMT+00:00)03DELL M08 100100Microsoft Office Enterprise 200712q8oDouzN2299mmu30n0HEFlHKTk =81599-873-4557374-652031 BC71BC5437D16D2

  Spsys.log Content: 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

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, Enterprise edition
  Description: operating system Windows - Vista, channel OEM_COA_SLP
  Activation ID: f758e09b-7c7c-492c-b78c-aba5bd4e3f5b
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89576-00144-028-203542-02-2057-6002.0000-3572011
  Installation ID: 020581161813913493702083641472926716275540258893901372
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: HQRX2
  License status: unlicensed

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: PAAAAAEABwABAAEAAQABAAAAAwABAAEA6GHoSSKfIoJQoxrtLgmiUEaD/JDsYo4D8vQQniau4nusViqF

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  REFERENCE DELL M08 APIC
  FACP DELL M08
  HPET DELL M08
  STARTING DELL M08
  MCFG DELL M08
  M08 DELL SLIC
  SSDT PmRef CpuPm

  Hello

  ·         What is the brand and model of the computer?

  If you use computer OEM then I suggest you to contact the manufacturer of your computer for the valid product key. Check out these articles and check if that helps.

  Resolve activation problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-activation-problems

  Error message when you start Windows Vista: "your activation period has expired".

  http://support.Microsoft.com/kb/925616

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  Any ideas what I can do, I'm not very good with computers but will give it a bash.

  Any advice greatly received.

  Hello

  Follow this procedure you night find the braking point. Remember that it doesn't matter now that it worked before, you have to find what the problem is now.

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  Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

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  Make sure you firewall No. preventing / blocks wireless components to join the network.

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  When the work turns on the Wireless security.

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  Jack-MVP Windows Networking. WWW.EZLAN.NET

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  Fix Firefox problems caused by malicious software

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  Shlomi

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