Photosmart Premium C310a worked wireless for 2 years is suddenly dissconnected

I have been successfully using my Photosmart C310a for 2 years.  I used a day earlier this week, and the next he said: it is disconnected. The State of the network printer shows that it is connected to my network - the same network, use my laptop and desktop.  Computers are simply not able to communicate with the printer.  I tried to use a solution that I read on the forum by entering the ip address of the printer in my browser, but the browser comes up with the error that it cannot connect to 192.168.1.102. I tried HP and Scan Dr. Printing without solution (because it is impossible to connect with the printer - although it does not find the printer for me to select.)  I reset my router, unplugged the printer and reset to the factory settings.  I tried to disable the firewall, but I did no changes firewall and the printer worked until earlier this week.

Unfortunately, it doesn't help that my black ink no longer works, so I can't print the diagnostic reports. The cartridge is new and worked fine before this cut happened.  Ink level is showing as complete.  I tried "clean cartridges" twice, but when I tried "align printer" alignment failed.

I love this printer and do not overwork it - I hope someone can help me...

I think I have fixed both my problems!

I completely restarted and reset my router and then my printer has been reconnected.  Then I could get into the tool box and clean the print heads to get black print again. And has then been successful in aligning the printer.

Also, I decided to try a solution given by 'PrintDoc' in one of his posts to someone who has a similar problem of disconnection.  I put a manual ip address.  I hope that this will solve the future problems of disconnection.  Here are the instructions:

The best solution that works sometimes is to set a static IP address:

-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address).  If you don't know it, enter the current IP address.
-Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
-Let the gateway and DNS white.  Click on ' apply

Now, stop the router and printer, start the router, wait, and then start printing.

If this does not work, change the channel of your router to 11.  Yes, that sounds strange... just try it.

Tags: HP Printers

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