Photosmart 6515: Photosmart 6515 is not printing black ink

I am located in the region of the United States. After several years of invaluable and of many ink cartridge replacements, I'm haivng problems with my printer Photosmart HP 6515. I've always used genuine HP ink cartridges, after all the troubleshooting suggestions and using the tool to clean printheads, more than 10 times, the heads of 3 color print fine with all bars of the shadow of three for each color. However, black head does not print the bar of the nuance of pitch black, but does not print the shade medium and light bars. Instead of complete darkness, he shows a very light shade of gray. Although my impression is since long warranty, I'd sure appreciate any help to solve this problem. Thank you

Hey @JoeW10,

Welcome to the Forums of HP Support!

I see that you are having problems with your 6515 Photosmart e-all-in-one printer black printing. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

If after the above, that the printer does print still not black, the printer must be replaced. You can contact the HP Support by clicking on this link and fill in the form at the bottom to see what alternative options are available.

Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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