Photosmart 6520 e All in One

Warranty just expired end of April this year. Are not even 200 pages printed since new (bought at HP direct), now WILL NOT print in black or barely, although the new cartridge and all the troubleshooting steps followed, in addition, each report says that it works properly... seems to be a persistant problem with this printer... bought two HP printers, as well as four different laptops from HP... NEVER again!

Hi @jwhit

I see that you have trouble with your black ink.

Please complete all of the steps described in the following document; Printer cannot print black ink or color ink, or prints blank Pages. Although I hope that this solves the problem, he couldn't. You have a 6520, if the problem persists, I suggest you call HP support by phone even if the printer is out of warranty , you may need a replacement printer.

The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

Please let me know if the document solves the problem, or if you called HP and the outcome of the appeal. Thank you.

I would like to focus, if the question remains after all troubleshooting is done, please call HP!

Tags: HP Printers

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