Photosmart 6520: HP Photosmart 6520 is connected but Windows says that it is not

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• Clip don't disconnect but Windows says that it does not recognize it?

  I loaded my Clip - when I pick up the computer, it shows that its connected and it will not power off - the screen which shows just its connected to the computer and fully charged, also when I plug it into the computer, I get a message that says: "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." and told me to try to reconnect the device.  I've updated the firmware.  I just bought this in September-Help!

  With the Sansa unplugged, press and hold power button for 20 seconds, then exit (Clip +), or slide the switch to the position and take it 20 seconds (Clip).

  Then try to turn on normally.

  If the video freezes, it is unable to properly communicate with the host computer in the USB bus.

  Bob

• I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

  I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

  Hello

  What is the exact error you receive everything trying to uninstall this program?

  Try to Uninstall the program in a clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:

  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start and then click Run.

  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.

  4. When prompted, click on restart to restart the computer.

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I tried to roll back the last update of lightroom, but it says that it does not apply to me.  How to bring back the old version?

  I tried to roll back the last update of lightroom, but it says that it does not apply to me.  How to bring back the old version?

  Hi cherry_boy,

  6.3/CC 2015.3 Lightroom is now available - try to update to this version which includes the previous import feature, bug fixes and new support for photo/target device profile: Lightroom CC 2015.3 / 6.3 now available

  Concerning

  Pete

• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

  -Dave

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• In Windows 8, my mail app will open my mail but it says that I am not available, why?

  When I click on the mail app it opens but does not connect to my mail. It says that my email address is not available, WHY?

  When I click on the mail app it opens but does not connect to my mail. It says that my email address is not available, WHY?

• I have Zte Skate, can it run on Android 2.3.5, but he says that I can not download it from the Google game. Why is this?

  If you are unsure which model of phone is the following, it is the same one that Zte Monte-Carlo in UK. He say that my device is not compatible with it.

  ZTE Skate has an ARMv6 CPU. Firefox doesn't currently work on ARMv7. There is the release of Firefox for ARMv6 phones work, but there is no ETA on this project yet.

• I last Safari and OSX on my computer but Adobe says that it does not support my system and I should upgrade to the latest version. But I already have this installed.

  Try to get a trial of CC photoshop but Adobe say I need to update Safari.I am running Safari 9.0.1. It can't get more recent. I'm on OSX El Capitan 10.11.3 but it still won't let me download a trial version.

  You can try to reset your browser, and try to install Adobe Creative Cloud and share the results.

• TCP/IPv6 and homegroups - TCP/IPv6 is enabled, but homegroup says that it is not.

  I have three computers with Windows 7 Home Premium installed recently and works well. I want to create a homegroup. When I try to join one of the computers to an existing homegroup, I get the message "your network must have IPv6 enabled connection". I have tried the stop and restart, TCP/IPv6, but I can't the homegroup to work. I cut off all firewalls. How can I verify that TCP/IPv6 works, and how I can fix this problem if it is not.

  The homegroup on two other computers worked without any problems. All are connected by ethernet cable to a Verizon FiOs router. The computer problem has no other problem of connectivity - internet and e-mail work correctly. I also see the computer of 'bad' on the map of the network on the part of others.

  Hi SandyGrim,

  Welcome to the Microsoft Answers site.

  one) that you get an error message?  If Yes, what is the exact error message?

  I would like to explain that IPv6 has been dependent on the NPRI (redundant network routing protocol) service. To resolve this problem, we will see the following steps.

  Step 1:

  Temporarily disable the firewall and third-party antivirus on the computer for a test.

  Step 2:

  Check the relevant services are enabled.

  1. click on "Start", type "services.msc" (without the quotes) in the search bar and press ENTER.

  2. If you are prompted for an administrator password or a confirmation, type your password, or click on continue.

  3. right click the "Peer Networking Grouping" service and choose Properties.

  4. Please check if the service is started; If this isn't the case, please click on the Start button and see if it works.

  5. you can also choose automatic next to startup type.

  6. click on OK.

  7. repeat the above steps with another service: PNRP Machine Name Publication Service.

  Step 3:

  Modify the key to register IPv6 to enable IPV6

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756

  1. Click Start, type regedit in the search bar and then click regedit in the list programs.

  2. If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  3. Locate and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters

  4. check if the "DisabledComponents" registry key exists. If so, move on the next steps.

  5. double-click "DisabledComponents" registry key and change the value to 0.

  (If the key does not exist, please create the above key and assign the value 0)

  6. exit the registry editor and then restart the computer.

  For more information, we can refer to the link below:

  Homegroup get a must have IPv6 active fault

  http://social.technet.Microsoft.com/forums/en/w7itpronetworking/thread/e24b20ba-B1F1-48F0-880b-2288cdd837de

  To disable IPv6 check the article mentioned below.

  How to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista, Windows 7 and Windows Server 2008

  http://support.Microsoft.com/kb/929852

  To troubleshoot IPv6, see the following articles.

  Diagnose connections

  http://msdn.Microsoft.com/en-us/library/ms881706.aspx

  Troubleshooting IPv6

  http://msdn.Microsoft.com/en-us/library/ms899599.aspx

  Hope this information is useful.

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• 1 paid, 2. Downloaded (first 12 items), 3. Click here to install but it says that I have not write priviliges?

  Download all the files that have been given to me and have clicked to run/install them but am confronted with screens:

  

  

  

  If anyone can help:

  This is the first time I met such difficulty trying to install such software.

  Hi Mjamesno,

  Please follow the link: Adobe Photoshop elements 12 Direct Download Links, first too. ProDesignTools and re download the software. Also please try use no matter what other extractor to extract the 7z file.

  Note: Follow a very important instruction on the website.

  I would like to know if it works or does not work.

  Thank you

  Yann Arora

• Firefox tells me to upgrade to the latest version, but he says that he will not support a Norton program. I rely on Norton for PC security. Is this OK to do the update of Firefox without compromising the security of my PC?

  PC security problem

  See:

  • http://community.Norton.com/T5/Norton-Internet-security-Norton/Firefox-8-support-for-Norton-toolbar/TD-p/581516

  Firefox 8

  • getfirefox.com

• want to im going in circles here needed to recharge CS3 but says that I can not activate the license

  Want to im going in cirlces here needed to recharge my creative suite 3, but he says that I can not activate my license.

  When you have a non-functional computer and cannot turn it off, click on the link below

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  or

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  and

  CS3 IS activation server still works https://forums.adobe.com/thread/2165284

• I have download CC and installed the trail of the illustrator of last week, but it disappears all of a sudden, he says that Setup could not initialize

  Hello. I have download CC and installed the trail of the illustrator of last week, but it disappears all of a sudden, I couldn't find it on my computer and I try to reinstall, but it says that Setup could not initialize. I use win8

  Please see the links below.

  • Error: "cannot install initialize | Windows
  • The Adobe CC Installer failed to initialize [windows OS]
  • Creative cloud Installer fails to boot into OSX Mavericks

  Hope this will help you.

  Kind regards

  Hervé Khare