Photosmart 6520: my printer (photosmart 6520) does not print in black

Hello, my printer aged 2 years does not want to print in black for 1 week. I tried everything to solve the problem is : head cleaning cartridges, printer reset , purchasing new ink cartridges ( ink hp orininal ) color settings when printing , diagnostic problem with the software hp ( scandoctor ? ) etc. Despite all my printer does print in color .When the test print all colors except black are there and when I try to print , half the time the pages are either white or did that a computer imprimé.Mon of sentence under Windows 8.1 , but this was never a problem.

The message here is a troubleshooting document links for the Photosmart 6520.  If the steps it do not solve the problem, please contact HP Support, even if the printer is longer under warranty.  The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.  If the foregoing is not satisfactory results so thanks for posting here.

Tags: HP Printers

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