Photosmart 6520 unreadable display touch screen

Similar Questions

• Photosmart HP 6520: HP Photosmart 6520 guard display the Message "printer 0xc19a0035 failure."

  I have a HP Photosmart 6520 printer which I have owned for almost 2 years of new from Currys and PC World.

  Everytime I turn on my printer it keeps showing an error message saying "out of printer 0xc19a0035. I looked at a few forums and followed the steps, but still no result. Also, about 2-3 months ago, I put in a new genuine ink cartridges and still the message keeps popping up. I don't think that I left on the printer as it's been 2 years since I bought it warranty.

  Hi @Taef,

  I read your post and see that you have found an error 'printer 0xc19a0035 failure '. I want to help you solve this problem. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I was not sure what steps you have tried so far, so I'm including all the documents that can help with this question.

  Here is a document for the reset of the printer.

  HP printers - solve the 'problem with printhead,' "Printer failure," "Ink system failure," or "0 x...

  Here is a document to manually clean the contacts of the cartridge. Do not take into account the title.

  "Incompatible cartridge" or "indicated ink cartridge needs to be replaced" poster for HP Deskjet I...

  If there is anything else I can help you, let me know. Thank you.

• Touch Screen chooses options on own HP Photosmart C4680

  Hello

  My HP Photosmart C4680 has a touch screen, which will choose its own options when I turn on the printer.  It 'push buttons' to the different menus, but bottom line, it's gets stuck on a map memory, copy, or scan and then I can connect to my laptop to print because she's busy doing his own selection.  If I try to cancel or to sail with the touch screen it doesn't let me.  I unplugged from the wall and let rest overnight and this still happened. Sometime during the attempts to restart I did the same power kept flashing on and outside.

  Thank you

  TEMPORARY SOLUTION: delete touch screen at a screen, print from the computer. You will need to block the door sensor on the back of the touch screen, plug it back (2 wire ribbons) and delete again each time the printer is turned off or is spent in sleep mode. Better to have all the print jobs in queue upward, and pause, resume when ready. This works for the print mode, but does not allow for analysis.

  STEP 2: Order the capacitor referenced in previous reviews.

• Touch screen has only the HP logo

  Now out of warranty HP Photosmart 7515. Its touch screen now displays only the HP logo. No applications. I tried everything suggested on the Forum as disconnect the power and wait 15 seconds (waited 60 sec), he didn't reset the printer. I would like it reset button in the back to make it easier. Please tell us what to do next.

  Thanks for the update.  If the unit is not able to go to the home screen, it is often categorized as "will not respond.  However, if all steps have been performed, then the next step will be a substitute to restore the functionality of the front panel.  You know the status of the printer warranty?

  www.HP.com/go/warrantycheck

  If you need to contact HP Technical Support, and then copy the link below.

  Contact HP worldwide | HP

  Hope this helps,

  Jason

• Yellow vertical line displayed on the touch screen of new printer Photosmart 7510.

  I have a vertical yellow line on the touch screen of my new printer Photosmart 7510.  The yellow line is part of the screen (pixels).  Install my printer on my XP Windows last night.  This is a new printer, right out of the box.

  This problem can be solved, or should I get a replacement?

  To help you better, if the printer is within the return period, you can contact the store you purchased at or if the printer is in warranty period for HP, you can contact HP phone support(1-800-474-6836) for a replacement.

• Photosmart 6520: My touch screen broke

  The touch screen broke but it still works as a touchscreen, I fear, it will mess up the printer.
  Can I fix it?

  You need to call HP support.   The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.

• Photosmart 6520: Where are right and left arrows to scroll to the bottom of the screen?

  How to scroll the screen to align my cartridges in the Tools section. . The only instructions I see say to use the left and right arrows to do this, but I have no idea where the arrows are, and they do not appear in the instruction book where he shows the parts of the screen. Thank you

  Hello

  I do not know where to find you the appropriate instructions. You can use the printer screen or software on your computer

  To align the printer from the printer display
  1. from the home screen, tap the settings icon and then tap Tools.
  2. on the Tools menu, tap and slide your finger vertically to scroll through the options, and then tap printer align.
  3. follow the instructions on the screen.

  To align the printer from printing software
  ▲ Do one of the following depending on the operating system you are using.

  On Windows:
  a. in your desktop Start menu, click all programs, HP.
  b. click the HP Photosmart 6520 series folder, click HP Photosmart 6520 series.
  c. under impression, double click on maintain your printer.
  d. on the device Services tab, double-click Align the print heads.

  On Mac:
  ▲ the HP utility open, click on align and then click Align again

  Source: page 28 user's Guide.

  Kind regards.

• Photosmart HP 6510 Touch screen Scan App - no color scanner

  I just installed HP photosmart 6510 to iMac (OS X Lion).  When I try to scan using the Soft Touch screen Scan, it analyzes only in black & white.  I managed to scan in color when I use HP Scan 3 on the iMac.  How do you define the Scan App on the screen of the printer/scanner to scan in color?

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  First of all make sure you install the critical update below:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi

• Touch screen cracked Photosmart 7510

  A slight crack appeared on the touch screen of our Photosmart 7510. It does not seem to influence what that except the copy, but we use it a lot so it is important. Does anyone have experience with this? We better try to get it fixed (I did not to HP again because we are not under warranty) or it would make as much sense to just buy a new.

  I do not think that the screen is cracked but the cover plastic. It's just a hairline from the lower right corner thanks to the black buttons and color on the copy parameter.

  Thanks for any idea.

  You could call HP and get an estimate, assuming it's fixable.  Other that that, might want to buy a new.

• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• CLJ CM6040f MFP: Trainer replaced, display now turns on but the touch screen is unresponsive

  Original malfunction has been sounding like turn, but not display. Replaced the trainer, now displlay is on, but does not respond to the inputs of the touch screen. What is the sequence of corrective to fix a malfunction?

  Try this:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c03559852&sp4ts.Oid=3356526

  If my post is solved your problem and click the accepted as button solution under him.

  In order to thank a Tech for a post click the thumbs up button under the post.

  You can even click on the two keys...

• Photosmart 5512 will not scan to computer touch screen

  I have a new Windows 7 laptop and the only way I can scan is using the photosmart software on the PC.  I try to use the touch screen and even if my computer is recognized as being connected via USB, I get the following error:
  "Unsuccessful Scan.  An error occurred while parsing.  Please make sure that your computer is connected to the printer and try agan. »

  I downloaded the "doctor HP Print and Scan" and it doesn't find any errors.  I had the scanner connected to my previous laptop Windows 7 and it should scan via the touch screen.  I appreciate any help anyone can provide.

  Download the latest complete software and drivers on the website of HP here.  Try now.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611&

• Photosmart 7520 - how to display on-screen printer status report

  How can I display on the screen of the monitor or printer sales 'Total printed pages', otherwise, I have to often print "keep your computer > device reports > print status report?  I use HP Photosmart 7520e, connected wireless, Windows 7 of the month last thank you.

  Hello emmandell,

  Welcome to the HP Support forums.  I understand you want to learn how to view your number of pages without having to print a printer status report.

  The information can be accessed online using the integrated web printer (EWS) server.  Please follow the steps below:

  1) press the wireless icon on the front of the printer to find the ip address of the printer.

  

  (2) type the ip address of the printer in the address bar of your browser, this will bring up the SAP. I recommend that you bookmark this page for future use.  Then click on the tab "Tools".

  

  3) click 'Reports' on the left side menu

  

  (4) this example displays a screen of use with the total pages number in the upper part

  

  Hope that allows you to save on ink and paper.

• Join Meeting unavailable option and touch screen displays the current meeting.

  Hello

  We had a video-conference in our society, here is the list of endpoints participating in the Conference

  Tandber C60 - TC5.1.3.292001
  Cisco SX20 TP - TC6.3.0.3d8e7d1
  Cisco TP MX 200 - TC6.3.0.3d8e7d1
  Cisco TP MX 300 - TC6.3.0.3d8e7d1

  We have touch panel connected to all the codec above. We noticed that join meeting is sometimes unavailable, and touch screen displays the current meeting.

  Can you please let me know why this problem is intermittent.

  Hi Sandesh,

  If a conference is reserved as booking of TMS, it is expected that the keys 'register' on the endpoints are disabled.

  For more information on how and why reservations from Outlook could be "downgraded" to booking, see page 59 and 60 of the TMSXE Deployment Guide.

  Kind regards
  Kjetil

• HP PHOTOSMART D 7268, TOUCH SCREEN DOES NOT

  P/N CC975B, TO THE END I WEEK NOTOCING TOUCH SCREEN IS NOT WORKING, SO NO ORDER FOR PRINTING CANNOT BE GIVEN. DOES SHE WANT REPLACEMENT TOUCH SCREEN?

  [number removed for privacy]

  Hi d 1357,

  I recommend you contact support, it may seem as if it was a hardware problem.