Photosmart 6520: My touch screen broke

Similar Questions

• Photosmart HP 6510 Touch screen Scan App - no color scanner

  I just installed HP photosmart 6510 to iMac (OS X Lion).  When I try to scan using the Soft Touch screen Scan, it analyzes only in black & white.  I managed to scan in color when I use HP Scan 3 on the iMac.  How do you define the Scan App on the screen of the printer/scanner to scan in color?

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  First of all make sure you install the critical update below:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi

• HP PHOTOSMART D 7268, TOUCH SCREEN DOES NOT

  P/N CC975B, TO THE END I WEEK NOTOCING TOUCH SCREEN IS NOT WORKING, SO NO ORDER FOR PRINTING CANNOT BE GIVEN. DOES SHE WANT REPLACEMENT TOUCH SCREEN?

  [number removed for privacy]

  Hi d 1357,

  I recommend you contact support, it may seem as if it was a hardware problem.

• Photosmart 6520 unreadable display touch screen

  Only, I opened my HP Photosmart e 6520 and could not be implemented because the touch screen has lines through it.  Is this normal and is there a solution for this?  I have bought this product from hp.com.

  Hi there, if the screen has lines through it and you literally have just unboxed it you need to call HP Support you may be entitled to a replacement. There should be contact details of support in the box, but if you are having problems find a number answer me here with the country you are locate in and I'll try and you get a phone number.

  Best.

• Photosmart 6520: Where are right and left arrows to scroll to the bottom of the screen?

  How to scroll the screen to align my cartridges in the Tools section. . The only instructions I see say to use the left and right arrows to do this, but I have no idea where the arrows are, and they do not appear in the instruction book where he shows the parts of the screen. Thank you

  Hello

  I do not know where to find you the appropriate instructions. You can use the printer screen or software on your computer

  To align the printer from the printer display
  1. from the home screen, tap the settings icon and then tap Tools.
  2. on the Tools menu, tap and slide your finger vertically to scroll through the options, and then tap printer align.
  3. follow the instructions on the screen.

  To align the printer from printing software
  ▲ Do one of the following depending on the operating system you are using.

  On Windows:
  a. in your desktop Start menu, click all programs, HP.
  b. click the HP Photosmart 6520 series folder, click HP Photosmart 6520 series.
  c. under impression, double click on maintain your printer.
  d. on the device Services tab, double-click Align the print heads.

  On Mac:
  ▲ the HP utility open, click on align and then click Align again

  Source: page 28 user's Guide.

  Kind regards.

• Touch screen cracked Photosmart 7510

  A slight crack appeared on the touch screen of our Photosmart 7510. It does not seem to influence what that except the copy, but we use it a lot so it is important. Does anyone have experience with this? We better try to get it fixed (I did not to HP again because we are not under warranty) or it would make as much sense to just buy a new.

  I do not think that the screen is cracked but the cover plastic. It's just a hairline from the lower right corner thanks to the black buttons and color on the copy parameter.

  Thanks for any idea.

  You could call HP and get an estimate, assuming it's fixable.  Other that that, might want to buy a new.

• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• Touch Screen chooses options on own HP Photosmart C4680

  Hello

  My HP Photosmart C4680 has a touch screen, which will choose its own options when I turn on the printer.  It 'push buttons' to the different menus, but bottom line, it's gets stuck on a map memory, copy, or scan and then I can connect to my laptop to print because she's busy doing his own selection.  If I try to cancel or to sail with the touch screen it doesn't let me.  I unplugged from the wall and let rest overnight and this still happened. Sometime during the attempts to restart I did the same power kept flashing on and outside.

  Thank you

  TEMPORARY SOLUTION: delete touch screen at a screen, print from the computer. You will need to block the door sensor on the back of the touch screen, plug it back (2 wire ribbons) and delete again each time the printer is turned off or is spent in sleep mode. Better to have all the print jobs in queue upward, and pause, resume when ready. This works for the print mode, but does not allow for analysis.

  STEP 2: Order the capacitor referenced in previous reviews.

• Photosmart 5512 will not scan to computer touch screen

  I have a new Windows 7 laptop and the only way I can scan is using the photosmart software on the PC.  I try to use the touch screen and even if my computer is recognized as being connected via USB, I get the following error:
  "Unsuccessful Scan.  An error occurred while parsing.  Please make sure that your computer is connected to the printer and try agan. »

  I downloaded the "doctor HP Print and Scan" and it doesn't find any errors.  I had the scanner connected to my previous laptop Windows 7 and it should scan via the touch screen.  I appreciate any help anyone can provide.

  Download the latest complete software and drivers on the website of HP here.  Try now.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611&

• Yellow vertical line displayed on the touch screen of new printer Photosmart 7510.

  I have a vertical yellow line on the touch screen of my new printer Photosmart 7510.  The yellow line is part of the screen (pixels).  Install my printer on my XP Windows last night.  This is a new printer, right out of the box.

  This problem can be solved, or should I get a replacement?

  To help you better, if the printer is within the return period, you can contact the store you purchased at or if the printer is in warranty period for HP, you can contact HP phone support(1-800-474-6836) for a replacement.

• IOS 9.2.1 broke the accuracy of the touch screen

  After my upgrade to 9.2.1 the precision of touch screen makes the phone almost useless.  I can not type accurately and cannot even open the applications I want without having to open other applications.

  When I lock the screen and then unlock it seems to fix the precision of touch screen for about 10 seconds, then it will return the incorrect touch screen.

  Another question, I noticed is 2 white vertical lines that appear in the home screen randomly, but when I lock screen is not there... so I'm glad this isn't HW issue.

  This started last night after being upgraded to IOS 9.2.1

  someone at - it solutions on it?

  Reset. Restoration. Restore as new.

  Those who characterize the troubleshooting steps. I have no problem with the precision of touch screen, nor anyone I know.

  Your description of the "white lines", would seem to indicate corruption of iOS, in which case a restore should fix the problem, or a display failed.

• Photosmart 6520 stuck in mode 'sleep'

  Brand new Photosmart 6520 goes into sleep mode and will not come out.  Touch screen is unresponsive, and power button will not raise or cut.  This option is to unplug.  ECO position allows not to turn off the mode 'sleep', allows only 5, 10 or 15 minutes waiting before entering 'sleep' mode.  Should I return this as being faulty?  Thanks for any help.

  Hi, take a look at this threadfor a possible solution, posted by sabretooth04 in msg # 2.

  Also make sure the 6520 plugs directly into a power outlet wall.

• Jet 7 Tablet 5709: HP Jet 7 touch screen does not work in Windows even if it works in the BIOS menu advanced starup

  Less than two months ago, I upgraded my HP Jet Windows 7 to 10. Over time some questions popped up (random apps that could not be opened, etc.) so I decided to do a full reset, deleting the files from the user. Once the 'install' process is complete he brought me to the initial configuration for Windows 10 screen, asking me my keyboard and language preference. He would not accept any contact entry. I rebooted it and he went to the advanced configuration where I could use the touch screen to do a complete reset. That has not changed anything. I found the info on the HP website and did a reset of the BIOS. That has not changed anything. I got an OTG cable, but was not able to get a keyboard work. I did, however, get a mouse works and has managed to create a new user and login. However, the touchscreen does not work in Windows. I was able to get into the settings and looked at the Device Manager settings. There was only a mouse driver listed under Human Interface. I also noticed a number of question marks in the subtopic of the processor drivers.

  I was able to use the OTG cable to try to re - install Windows 10 from a USB key. When a similar initial settings (language, keyboard) screen broke, I couldn't use the touchscreen. Later, I created a USB with Windows 8.1 thinking he might have a better chance. The same problem. He does not touch inputs. And with a key USB installed via the OTG cable, I can't launch a mouse at the same time.

  It is strange that I have not the problem in the BIOS or advanced startup options. It seems that there is a corruption somewhere, but how do I fix?

  Hello Moronihah,

  You did a clean install (delete all files and programs) the 2nd time you reinstalled Windows 10?

  That's what you need to do first.

  Then, you have to go to the HP website and install the drivers on your USB.

  Above all, you need to include the Goodix Touch Controller Driver and pilot, allowing Malta G-Sensor.

  HP Software and Driver Downloads

  You're using a hub 4 ports with your OTG cable? Which will allow you to use the mouse, the keyboard and the entire USB drive.

  

• Pavilion 13-a200nx: replacement of touch screen with no touch: HP Pavilion 13-a200nx

  Hello

  Just a small question, we have an hp touch laptop model # 13 - a200nx Pavilion series and is broke.

  I wanted to know can I replace his touch with no touch screen? y at - it all the availability?

  Thank you

  Hi@Aalokit,

  HP welcomeSupport Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  Need information about touch screen not touch conversion. Is this fair?

  Thank you for sharing the details of the problem. I want to help you.

  As per the technical specifications, HP does not recommend doing this upgrade / downgrade parts or software.

  Even then, if you want to do, it will be almost the cost of the computer itself. Not feasible.

  It will be in your sole discretion to do so.

  I hope this helps. Let me know to learn more.

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• Photosmart HP 6520: HP Photosmart 6520 - error message when you try to use the apps

  I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

  I don't know if this problem just since I recently changed from a Windows PC on a Mac.

  I very rarely use the apps, so I don't know when it started.

  Everything else seems to work very well I would say.

  Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

  I seem to be going round in circles, and I can't work on what is happening.

  Thanks for your help.

  Hey @TraceyMac,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

  Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

  • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
  • Tap the icon of webservices/ePrint () on the front panel of your printer.
  • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
  • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
  • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

  If these basic steps to respond to a resolution, please, try the following:

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!