Photosmart 7510 alignment problem

Hello

I'm having a problem with my photosmart 7510.

The screen an error alignment and the alignment and cleaning do not work.

Is there something else to do? or should I buy a new printer?

Thank you

I called HP support 1-800-474-6836 and spent a few hours with their support to the execution of diagnostic tests.

They recommended a replacement of the printer because basic troubleshooting has not helped.

We power off of the pritner (power disconnected) and held the power button for 30 seconds.

power turned back and removed printer cartridges and printerhead. Clean any electronic contact with a cloth and put back them.

Also replace photo cartridge that was less than 30%.

The alignment is still not.

Tags: HP Printers

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