Photosmart C309a does not illuminate and its power adapter 0957-2259 LED flashes.

I have a Photosmart all-in-in-one C309a.  A few days ago I started to receive messages from the ink system dailure, with the 0xc19a003e code.  I followed it to corresponding to a unit of printhead failed, so I ordered a replacement parts HP UK store on Friday, October 14, and it came today, Monday the 17th. Great rotation of the order of HP UK - thank you.

When I came to adapt to the new print head today, the printer does not illuminate.  No sign of the power of the power button, the buttons command or display.  The power adapter (model number 0957-2259) has a green LED which was (and still is) very quickly - flashing several times per second.  After that the power had been in the power adapter for a while (several tens of minutes I think, I wasn't timing it) noise started coming from the inside of the printer.  It is a kind of regular knocking and seems to echo the led blinks - but there was still no sign of power - including no movement of the ink/printhead assembly.

I tried to find suggestions online and I've seen a few posts on some websites that suggest that the adapter can be unloaded in some way - but they are almost exclusively on the PC.  Posts read as if there is some kind of capacitor which accumulates (too) charge and discharge it restores the adapter to the operating state.

I just reconnected the power again to see if there is no change.  After about 10 minutes, hit him coming back for a few moments then stopped.  I noticed that the LED on the AC Adpater was green fixed so I tried the power switch on the printer and it began to start.  But then hit him came back, the display panel started flashing white light and then complete disappearance of signs of life (other than sound knocking, which became intermittent, maybe 5-15 seconds each time).  The LEDs returned to.

And then after maybe 20-30 minutes with the power, the printer finally tried to start, the light of the AC adapter / CC has been stable and my computer thought that the printer was (briefly) online.

But the adapter light started blinking and now the printer behaves as if it has no power.

It seems to me that the symptoms is due to a problem with the AC adapter.  Then

(A) that seems reasonable?

(B) is there a way to release or otherwise 'fixing' the adapter?

or (C) is it better/more safe to replace the adapter?

TIA,

Chris

The adapter can be reset as described here.

Tags: HP Printers

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