Photosmart 5520 does not illuminate

Hey,.

After disconnecting and reconnecting the printer on the wall, it shows no signs of activity more.

No lights are on (outside and inside the printer) and we can not turn on with the switch. It worked fine before. We tried several places where we can connect the printer, nothing has changed. We also tried a different cable, also did not work.

It is not in sleep mode I see on the internet, it just shows no signs of life. Also it does not resemble the broken delayed or anything.

Any help is appreciated!

Maikel-

Maikel Hello and welcome to the Forums of HP.

I see that you are having feeding problems.  After reviewing the matter, it seems that you have covered most of the troubleshooting steps.  At this point, the best recommendation I could do would be to contact HP directly.  You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide.

Thanks for posting on the HP Forums.

Tags: HP Printers

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