HP Photosmart C309a does not scan wireless

Similar Questions

• HP Photosmart C309 does not scan wireless

  I need help.  I am able to print on my printer, but the scan function does not work.  I deleted the driver several times and even installed the HP - no working software.  I have two computers, I have a Mac and a Mac Book Pro that I bought today.  Both run on Snow Leopard.  What I am doing wrong.  The only reason I bought this handset is so he can analyze remote.

  Thank you.

  I just found how to reset the printing system.  Everything works now.

• MX410 does not scan wireless using Mac

  Hello

  Recently, I was forced to create a new user on my Mac (OSX Yosemite), and since then the scanner on my MX410 does not work wireless. I get the message:

  Cannot scan for these reasons:

  -Scanning is off.

  USB - cable is disconnected.

  Please check and try again.

  Scanner driver will be closed.

  2.156.0

  If I change users for older users, it works very well. If I go into System Pref/Printers & Scanners/Scan/Open Scanner it scans very well wireless.

  Any suggestions or recommendations?

  Thank you

  Using Navigator MP EX or ImageCapture? If you use MP Navigator, make sure you check the settings on the new users to make sure that it is looking for the network version of the scanner.

  http://kbsupport.Cusa.Canon.com/system/selfservice.controller?configuration=1011&PARTITION_ID=1&SECU...

• HP Photosmart C309a does not print on wlan

  Photosmart C309a is about 1.5 years old. Since a few days it prints no more on wlan, printing by port USB is fine. All other devices communicate very well on the router.

  I tried to set up the printer, but it does not detect a router (let the search for more than 10 min)

  Can he do something or is gone hadware?

  Best regards

  Komarchuk

  OK, done

  wireless radio also shows failure after reset.

  What is the probability that it is a hardware problem?

  The printer is out of warranty, so I have to pay for the support of such, which can't help but if it's a hardware problem

  Best regards

  Komarchuk

• My photosmart 5510 does not scan the pictures correctly on my mac os

  Hello

  Just like the title says, my Photosmart 5510 analysis correctly on my mac. The photo I, m continuous cutting, scanning sends an incomplete picture when I scan photo to file. I did everything positioning of the image anywhere on the scanner in the selection of all the different options to send the photo wireless on my mac. The scanner seems no analysis does not completely. Any ideas? Help, please. '

  Thank you!

  Hello

  The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:

  If you use Mac OS X 10.7 (Lion), make sure to install the critical update below, otherwise skip to the next step:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan.

  Kind regards
  Shlomi

• Photosmart 6510 does not communicate wirelessly with Mac 10.8

  I have a photosmart 6510 and an imac on 10.8

  Both worked very well together, with all functions wireless works very well, until two days ago.  Two days ago, I changed my ISP and I have a new router. My mac and printer are connected properly to the new router, but they don't communicate wireless now.

  I am able to print the wireless network test results and everything seems fine.

  But when I send anything to print I get a message saying that the printer does not communicate or can't find the printer.

  So I uninstalled and reinstalled the printer drivers and all of the HP software. Everything was fine - the installer sees the device when the usb cable is connected, it indicates that the device is connected to the correct network and upon request I have unplug the usb cable.  But then I get an error warning:

  Device not found on the network:

  Wireless network settings were downloaded successfully on your device. However, your Mac could not locate the device on the network.

  Please make sure that:

  • Your Mac is connected to a wired or wireless network that has access to your device.

  • Your device is connected to the network wireless "TALKTALK".

  Click on "Start over" to try to connect using the current settings. Click 'Go Back' to enter different settings.

  And at this time, I'm stuck.

  Can someone advise please how do I get the printer to work again wireless?

  Thank you

  I think I've solved. restore the factory settings and then reconnected and the corrected IP itself.

• Photosmart C309a does not illuminate and its power adapter 0957-2259 LED flashes.

  I have a Photosmart all-in-in-one C309a.  A few days ago I started to receive messages from the ink system dailure, with the 0xc19a003e code.  I followed it to corresponding to a unit of printhead failed, so I ordered a replacement parts HP UK store on Friday, October 14, and it came today, Monday the 17th. Great rotation of the order of HP UK - thank you.

  When I came to adapt to the new print head today, the printer does not illuminate.  No sign of the power of the power button, the buttons command or display.  The power adapter (model number 0957-2259) has a green LED which was (and still is) very quickly - flashing several times per second.  After that the power had been in the power adapter for a while (several tens of minutes I think, I wasn't timing it) noise started coming from the inside of the printer.  It is a kind of regular knocking and seems to echo the led blinks - but there was still no sign of power - including no movement of the ink/printhead assembly.

  I tried to find suggestions online and I've seen a few posts on some websites that suggest that the adapter can be unloaded in some way - but they are almost exclusively on the PC.  Posts read as if there is some kind of capacitor which accumulates (too) charge and discharge it restores the adapter to the operating state.

  I just reconnected the power again to see if there is no change.  After about 10 minutes, hit him coming back for a few moments then stopped.  I noticed that the LED on the AC Adpater was green fixed so I tried the power switch on the printer and it began to start.  But then hit him came back, the display panel started flashing white light and then complete disappearance of signs of life (other than sound knocking, which became intermittent, maybe 5-15 seconds each time).  The LEDs returned to.

  And then after maybe 20-30 minutes with the power, the printer finally tried to start, the light of the AC adapter / CC has been stable and my computer thought that the printer was (briefly) online.

  But the adapter light started blinking and now the printer behaves as if it has no power.

  It seems to me that the symptoms is due to a problem with the AC adapter.  Then

  (A) that seems reasonable?

  (B) is there a way to release or otherwise 'fixing' the adapter?

  or (C) is it better/more safe to replace the adapter?

  TIA,

  Chris

  The adapter can be reset as described here.

• HP Photosmart C6380 does not scan or print photo with Windows 8

  Just bought HP M6/1125DX/15j with Windows 8. My current HP printer is a HP Photosmart C6380 All In One.  The printer does not work, but the photo and analysis part icons no longer appear which were on my front desk. I tried to download the entire program which said would update my printer, but after 6 tries to one hour each, at the end he just said my download has been cancelled. Is there a chance that my printer will be supported by Windows 8 and how do I do that if I can't download.  Or am I stuck buying a new printer? Thank you

  Hello

  The C6380 is supported in Windows 8 and has a Solution Full Download.  I would try using the Print Wizard to download and install the drivers.

  Try this link for the Print Wizard.

  Print the installation wizard

• HP Photosmart C309a does not print after I installed new black ink cartridge.

  Printer was working fine until I replaced the black ink cartridge.
  Does not print the text in black on the printer test page.
  The States new HP printer installed cartridge.
  All other colors are working well and were replaced at the same time.
  Tried cleaning cartridges - pulling the cartridge and put back in - turning the printer off and on again.
  Also tried to restart the computer.
  Could there be a problem with the ink cartridge itself?

  REAL SOLUTION. I had the same experience, spent hours pulling my hair like children had project do to school and it was 22:00.  Your cart is clogged! Here IS THE SOLUTION! (: 1) remove all ink cartridges. (2) extract the carriage that circulate in the ink cartridges by lever on the right and the trolley lifting vertically. (3) wipe any accumulation of visible ink on the outside with clean cloth or paper towel. (4) THIS IS THE KEY: keep transport under hot running water to empty all the handwritten entries in the irrigation channels that distribute ink. Keep rinsing in clear water i.e. no sign of ink. (5) trolley dry with clean cloth and blowing in areas, you can access in order to remove the remains of the water. (6) let transport air-dry overnight. (7) Re-install transport, then reinstall the ink cartridges. 8) ENJOY YOUR PRINTER. (9) I saw many entries on this topic dating back two years, without real solution offered. I am an automotive engineer in unemployment. If HP (or anyone else) would like to hire a smart worker, engineer in the Detroit area, please inform. Thank you!

• HP 6520: HP Photosmart 6520 does not scan to e-mail. Also does not seem to update the PIN code

  I have scanned in the mail in the past but cannot now to. I get a 403 error. Also the printer doesn't seem to change the PIN code I was sent. Empty the password, it displays about 10 asterisks

  Hi @cjmrnanp

  Welcome to the HP Support forums. I understand that you get a connection error message when you try to use your printer Photosmart 6520 scanning e-mail.

  Please define Manual of the printer an IP address manually and DNS servers. If you do not know how to this I have included a link to another post which has measurements, including screenshots, on how to do it. Please do not worry that the screenshots show a printer Photosmart 7510, the steps are the same.

  Once you have set the IP address manually, you still have the same problem with by entering the PIN code?

  Please let me know the results.

• Photosmart 3110 does not scan

  Until last week, my printer scanned perfectly.  Now, this is just ist saying he's looking, but does nothing.  After 15 minutes I have to cancel.  I use a Mac with OX S 10.6.8.

  Can someone explain what I need to do to fix this please - is there a solution?

  Hello katbears,

  Welcome to the Forums of HP Support!

  I see that when you scan using the Photosmart 3110, the Mac software will freeze. I would like to see if I can help solve this problem.

  I suggest to uninstall the printer software and install again on the computer. To do this, follow the steps below.

  • Open Applications on the computer, go to HP and then double-click HP uninstaller
  • Click on continue or next until it shows a button "Uninstall" in the lower right corner. Hold the three buttons to the left of the space bar, Option, command & control and then click on uninstall
  • When the installer has finished, find and install the updates on Mac (Apple icon, then software updates)
  • Restart the computer, download and install the software using this: software HP Photosmart full feature and drivers - Mac OS X v10.6
  • Try scanning

  Let me know if this solves the problem of scanning.

  See you soon,.

• Photosmart 6520 does not print wireless

  Hello
  Previously, the printer was very good in all aspects, including wireless printing. But now it will not print from an iPad iOS 8 or a computer laptop windows 8. It printed before the iPad even on. Same iOS software 8 - so I can confirm it wasn't the iOS update 8 that caused the problem. The same goes for the laptop - it long before print with it on the same operating system. On the iPad, it is not saved as an AirPrint printer and the laptop, he says he is "offline." I think the problem is, therefore, with the printer - if she says it is online and connected to our home WiFi (same as the iPad and the laptop is connected to) or iPad, or laptop can connect or register that it's there.
  You can only print wirelessly with the printer (without option of thread) so I had to do the tedious job of printing with Direct wireless. When I do this it's fine, but it takes a while and I could instead just print over WiFi at home.
  Any suggestions? I have already disconnected the printer and WiFi and then reconnected (set the password to new etc).
  Very grateful for any help. -Louisa

  Hello LouisaD,

  Welcome to the Forums of HP Support!

  I understand that recently you have not been able to print to the Photosmart 6520 an iPad or computer in Windows 8, but you can connect to wireless Direct the printer and print. I also agree that a problem is not present on the iPad or computer, but since it can print with direct wireless connection, I do not have a problem with the printer either.

  I linked these two documents: "Printer is off-line" Message appears on the computer and the printer will not print: Windows 8 & Printing Over a Wireless Network with AirPrint FAQ Apple (what happens if you see a "No AirPrint Printers Found" message on my device Apple?), because they deal with the basics and help determine if the network is originally a block.

  Let me know the results in detail the best possible, and we will discuss later in this if the problem is not resolved.

  See you soon,.

• Photosmart B210 does not scan

  Hi, I realize the research that there is a problem with some printers analysis not when Maverick was installed. I don't know if I used the analysis since I installed it when it was released, but whether the scanner is not working now. Printer works, it's OK, all updates copy not just no scanner installed. When I go to scan, a small window which I've never seen before opens telling me that he preview scan, the scanner scans and I then tells me it has scanned but no scanning anywhere? Anyone can shed some light on this? Thank you

  Hi Larryrey,

  I understand that you have a B210 you encounter problems scanning with now that you have the OS 10.9. I'm sorry to hear that, but I'll do my best to help you!

  From the sounds of it, you may still use the software from a previous operating system is not intended to be used with 10.9. If this is the case, you'll want to follow this document uninstalling the printer software for the HP software removed then follow this OS X Mavericks v10.9: installing and using the printer on a Mac document to get the printer installed via the Apple updates. Once this is done, you should be able to scan through the Apple software. If you don't know how to analyze with the Apple software, please follow this how Scan: OS X v10.9 document to see how.

  I would like to know how it goes for you!

• Photosmart C309A does not install on Windows 8.1

  Hello.

  I managed to download the correct software and double the download so it extracted but after exrtraction nothing happens.

  Can anyone help?

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7. run the installation file and check all difference.

  8. that if the problem persists reboot your PC and start the installation once more

  9. open McAfee and re-enable real-time scanning.

  Kind regards
  Shlomi

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem