Photosmart c309a wireless problem

Similar Questions

• Photosmart C310 wireless problems

  I have a HP Photosmart C310 and O2 Hotshot wifi device. Printer test report ot the network is connected and the printer has been installed on my Dell laptop. Printing works fine when I use a cable but the laptop cannot find the printer when I try wireless. When I brought the package in the store where I bought the printer, he tried connecting to the top through their wifi - who is with Eircom - and it worked then. But when we set up return to the Hotshot it wouldn't work again. This problem can be resolved, or the devices that I use are not suitable for wireless printing?

  Your Hotshot cannot allow communication from client to client.  Each customer probably only has direct access to the Internet, not to each other.

  Contact the manufacturer of Hotshot for more details.

• HP Photosmart C4580 Wireless problem - Snow Leopard

  Hello

  My HP Photosmart C4580 has worked for wireless (albeit a bit slowly) until I made 2 changes:

  (a) I changed my router SSID (network name) and password

  (b) I have upgraded from Leopard to Snow Leopard

  At first I tried to use the HP configuration utility to reconfigure the network my printer wireless.  It doesn't not work - he told me that my printer to be connected via USB, while he was already.  I tried different things and ended up reset wireless to the printer (using the printer menu).

  Then, in the HP that I read that HP utilities do not work with Snow Leopard help files.  But the instructions for wireless network with my snow leopard printer did not work.  I could install my printer via USB (and downloaded driver), but it does not appear on the list without wire.  I couldn't find a way to configure wireless with USB connection, as I already had when I initially set up my printer with Leopard.

  Video instructions to set up wireless for Mac (http://h30434.www3.hp.com/psg/board/message?board.id=Macintosh&thread.id=231) seemed promising, because it would finally give me a chance to give my printer on my network information.  Wireless Network Test report gives the network name (SSID hpsetup) (since I have reset the settings), that I found promising, although only under IP address, he said 'not applicable' (and obviously fails it test under 'Network name found' failed-it).  However, my macbook can't take any hpsetup network and on the network Page Configuration I printed the network status is 'offline', Active connection Type is None, URL is 0.0.0.0.  Apparently my printer cannot connect to this network hpsetup.

  I have spent a few days on this and I am completely at a loss to know what to do.  Can someone please advise?  Thank you very much.

  OK, we can solve the problem.

  First you uninstall the 10.5 HP software before installing 10.6?  If this isn't the case, we might as well do it now.

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt, as well as Apple and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
  Click on continue
  Let the cleaner it is.

  Then, remove the printer in System Preferences, Print & Fax.

  After that, go to hp.com and download the 10.6 complete package

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-74785-1&LC=en&DLC=en&cc=us&lang=en&OS=219&product=3418707

  Having attached to the C4580 usb cable and select Wireless when you can.  Follow the rest by.

  I noticed problems where people have "special" characters in their password wireless.  If it fails, and you have no alphabetic characters or digital, you will need to go through the process of hpsetup ad hoc, as detailed in the video you mentioned.

• C7280 all in the a photosmart printer wireless problem

  Photosmart c7280 All in One

  Windows 7 64 b

  Unable to connect to the modem

  no change

  This photosmart c7280 all-in-one is no spring chicken, and there were no problems so far. It is connected to 2 laptops via a Qwest wireless modem. After that be able to connect to the printer for a week or two the ability to access the printer has disappeared... printer shows offline. To resolve this problem, I had to redo the SSID and WEP information and it would be upward. Today when this 'fix' again once he could not find the modem even if I am connected to my office at the top of the page and online. I had unplugged the modem and brought up in power go online without a problem, I so I stop the 7280 and restarted, is returned to Setup Wizard wireless, put in the news and hit OK... it has started the search for the modem then hooked! Unable to do anything, power button did not work, had to pull the plug to get it to turn off. Back on and everything but the wireless worked, did this x 4 with the same result. Is there a separate card to control the wireless function? It is replaceable and it sounds like the likely cause of the problem?

  Thank you, Bob

  Looks like the wireless card has failed.  Print a network Test Wireless in the network menu on the front of the printer.

  If she does not, reset the printer by turning it off, keeping the # 6 keys while a few seconds after turning it on.

  If the radio is toast, it can be practically replaced.

• Photosmart C4580 wireless problem

  This all-in-one is not responding when he slowed down after a few hours without exploitation. The only way to bring back to life is in power it cycle. I tried the reset default, static and same ip address assignment to disable security on my network. Still the same problem. The only solution provided by HP support must it off when it is not in use. I think that's not a real solution for me. I really regret buying HP printer. If anyone can help it would really appreciate.

  Photosmart 44xx series

  Photosmart series 45xx

• Photosmart C4795 wireless problem

  Hi, I tried to configure connect wirelessly with my mac (OS 10.5.8) but I can't seem to access it.  When I search the online ip address I can pull up all the information from the printer, but when you try to add the preferences--> printers/fax system there is no recognized printers available.  When trying to set up by the disk, that I am unable to connect wirelessly via usb - all I get is an error saying that my mac has no access on the network even if it does.  The printer wireless network test report, there is no problem found.

  I can add the printer directly by the option ip address when adding new printers through the system preferences, but the only thing that printed successfully is through the hp utility test page - whenever I try to print other documents it stalls and loses the connection to the printer.  I don't know if I added it by intellectual property through system pref properly because of this.  Everything works fine from my pc.  Thanks for any help you can provide.

  If it prints very well from your PC, then I will assume that it is connected to your network OK.  We'll take on the Mac:

  First thing to try would be to reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  If she is not there, restart your router and look again.

  Also, tell me about your network - router brand/model, type of encryption (WEP, WPA, etc.) and ISP type (DSL, cable, etc.).

• Photosmart C4580 wireless problems after installing Snow Leopard

  Hello

  I recently installed the new Snow Leopard on my macbook to see I have printer problems.  I tried to uninstall the HP printer and reinstall.  I can print if I connect with my USB, but I can't make it work wireless.  When I try to print wireless, printing opens and tries to print.  Then I get an error message saying that my printer is offline.  How can I make 'online '.  This error message disappears when I plug in the USB cable.

  I would really like my printer works as well as it did before Snow Leopard.  Maybe that's not possible, but I would at least the option of wireless printing.  I've been waiting with the help of HP for 20 min. twice and finally abandoned.  Any help anyone could give me would be greatly appreciated.

  Thank you very much.

  LSteph

  Isteph: The main reason for you trouble is that you send the job thanks to a USB print queue configured. Each queue on a Mac is specific to a single connection method. Printer offline is the Mac error, which means the cable is not connected (of course it wouldn't be).

  To fix this: open your menu Apple - system preferences - Print & Fax. Use the 'negative' at the bottom of the column to remove from the queue for this device. Click on the "plus" sign to search a new queue. You want to add a queue of bonjour for wireless connections. If a queue of Hello is not displayed then PrintDocs instructions above may help you to re-associate the printer to the network.

• Photosmart C309a ink problem

  For now, I can print anything.  I send anything to the printer and it goes through the motions, but nothing prints on the page.  A few days ago began printing with some lines faded and dismembered, then almost nothing and now nothing.  However, an image printed last night was wonderful

  I'll start by confirming that, according to the Solution Center (what I dislike, incidentally) there is ink in all of my cartridges.  The photo is low but shows always have some.  I almost never print pictures, and it was again a few months ago so I understand not how it was that all used either - another mystery.

  Anyone who encountered this?  Thank you.

  The faded and nothing could be ink cartridges (empty - yes I know that the solution Center, said they still had ink)

  I would like to try to remove and reinsert the cartridges except the black picture and then if you still have the problem I would say tries a new black ink cartridge and see if you get the printed black text.

  It could also be that your printhead is clogged or broken I'll try cleaning printhead option in the Tools menu and

  If this does not work contact HP or try the information below, but remember to note the precautions regarding the handling of the print head

   

• There is a possible fix for a wireless not working on a HP Photosmart C309a radio?

  My photosmart C309a is now unable to detect my wireless network.

  The wireless network Test report indicates that the wireless radio is not working.

  When I run the Wireless Setup Wizard, it just continues when sailing with the bar multicolor without detecting anything.

  I heard that it is not compatible with the new Netgear routers. But it worked for a while until I have reset the settings

  factory default when I encountered some problems with my connection.

  Thanks for any info in advance.

  Art

  HI raddoc888,

  If your printer is being warranrty and turns to present a radio wireless defective or damaged then the printer can be replaced. Call our technical support at the 1-800-474-6838, so we can help you with the problem of the printer and check your warranty on the printer.

  Work around for printers of security:

  You can connect the printer to your router via an Ethernet cable and then use the router to connect wirelessly to the printer.

  Out support options warranty

• Photosmart C309a: 3 months Tech Support 100 + Emails problem persistent gel Machine

  OS 10.4.11 (Tiger), HP Software Bundle 10.2, printer Firmware 1.2.1

  Hello

  If an HP technician should be reading this post, I would be very grateful for a response. Of course, I would be grateful for answers not only from HP.

  We have several printers (HP and others) on our cable network LAN and 3 months ago, we bought a Photosmart C309a.

  This device freezes on a regular basis when starting an analysis, as well the printer itself or HP Scan Pro. When the printer is NOT connected to the local network, it's never cold. Of course, then scan to a flash drive.

  After more than 3 months of troubleshooting, after installing two replacement printers, I think I have found the root of the problem:

  Our router re-boots once every 24 hours in the night. The next morning, HP SCAN PRO sees no more, the device even if the device's built-in Web server is always available to Safari, the device does not appear in the "HP Device Manager", the utility printing as well as software widgets all work and can be printed. Even worse, the accidents of printer software and remove plug from power for the re - start. When you run the wizard to install HP scanner work again until the next morning.

  You have an ADSL router?  What brand and who is your ISP?

  I assume that you have an IP address assigned to the printer.  That being said, we're going to make an adjustment:

  1. Open the printer's internal web page by accessing its IP address
  2. Internal web page of the printer, select Networking, wireless (802.11), then IPv4 addressing.
  3. Delete the entries for the default gateway of manual and the manual preferred and other DNS servers.  Leave these empty and press on apply
  4. Turn off the printer and all computers.
  5. Turn off the DSL router. Wait 30 seconds, turn on the router.
  6. Wait 60 seconds and turn on the printer.
  7. Now, turn on your computer.
  Let me know if it works to allow scanning and fax while the printer is connected to the network.

• HP Photosmart c309a network wireless radio does not. printer no longer sees (network)

  My Photosmart c309a printer is not ALL networks.

  -using the windows Vista

  -four portable wireless maintain excellent connections to the home network

  -a the recent failure of electricity, but all computers domestic mobile re-login to the network;

  -a ran HP wireless network Test Report which shows wireless "On", but "The FAILURE" of wireless work;

  -diagnostic report also shows wireless radio does not. and I have to contact HP support.

  So far, I took the following measures:

  -stop the entire network (Linksys router)

  -unplugged and replugged the printer and router

  -set factory default printer

  -all I can think (but go ballistic)

  I have a similar problem, except that my 309 a link but if it is idle for a few moments he log out and have to stop and reconnected or reset using the configuration menu.  Contact with HP said that HP is aware of the problem but that he has no intention to post a fix and the problem is inherent in most of their printers...  Techrep indicated that the best solution to get a new printer.  I recently bought a Canon all-in-one and it works as advertised.  I always use my HP in a wireless mode, but you need to restart after each impression if more that a few short minutes between printing.  Sorry I'm no help, but just passing on what HP says about this printer.

• Installation problems with my new Photosmart C309a connection to my Macbook (OS 10.4.11

  The installer after my installation but I have regarding finally choose the printer but the printer Photosmart C309a was not rated.

  I searched HP website for a possible solution and downloaded a set of instructions using my Macbook connected directly to the printer using a USB cable and the printer's built-in System. Everything worked well and the printer has found that my computer on my wireless network then opened the Mac window to select a printer to add to my list of printer. Photosmart C309a was registered and I chose but then got the error message "year error occurred while trying to add the selected printer".

  Below was another comment, "Server-error-service-unavailable". "."

  I tried several times with the same result. I used the CD that came with my printer which stated that it was the SW for my Mac 10.4 operating system.

  I had a problem at the start when I tried to install everything on the CD and installation put OK until he got to the installation of fax utlilty and it froze. I retried several times with the same result. Finally in frustration, I uninstalled and did another installation, but this time leaving out various additional SW and the fax SW that I won't be using this printer as a fax.

  Any help would be appreciated. I quickly checked the various recent messages, but couldn't find anything relevant to my problem

  Apple has a document of support for this problem:

  http://support.Apple.com/kb/TS1975?viewlocale=en_US

• HP Photosmart C309A wrong size paper to print wireless from Mac OS 10.7.5

  We connected our HP Photosmart C309A AllinOne printer on a wireless network to our Mac computer running Mac OS 10.7.5. Almost whenever we try to print from any propgram he respnds with the following error message:

  Paper size error: paper selected in the printer driver does not match the paper size in the printer input tray.

  I have reset the size of the paper to the printer to letter 8.5 x 11, updated all the software of the computer and checked all the preferences.

  What should I do next?  The printer worked fine with 10.6.

  Thanks for your suggestions.  We are VERY frustrated.

  Hi amwsin,

  I suggest to reset the printing of your Mac system. Then readd the printer printing & scanning and test again to print.

  This documents contains steps to reset the printing system: Macintosh: reset the system of printing from Mac OS X

  It will be useful.

   

• Photosmart C309a: Want to be able to scan w / Photosmart C309a on wireless network

  I want to add the solution Center HP to be able to scan documents to my wireless laptop.  I've loaded and installed the last HP software for the printer HP Photosmart C309a on my new computer laptop of Toshiba.  I was able to print from Word and Adobe Reader, etc., wireless, but I can't access the printer through the HP Solution Center to scan documents. I am told that installation of the device is not complete.  Then...

  ... When I try via "add a device Photosmart...". "the software detects the printer, but every time I try using (connected with cable) ethernet or wireless, after the network diagnostics, it will fail.  I did at least a dozen times.

  Another laptop with the same software is close is connected via the wireless and works perfectly.  I'm working on that won't work.

  I would try to uninstall, reboot, then reinstall the printer software.  There should be an uninstall icon in the folder/printer HP in the group '' programs. ''

  If you have other software installed HP printer that you don't use I would uninstall that as well.

• Photosmart premium all in a defiler of c309a wireless radio is on, but will not recognize network

  Using a laptop computer Dell windows 7 with my printer and it works well. All of a sudden, my wireless to the printer indicator is on, but I can not get the printer to recognize the network at all, and obviously can not print from my wireless laptop. Works very well by USB.  I ran all the diagnostic tools on the site of hp, nothing helps... The printer is only 18 months - old do not throw out just for that! Any ideas how to solve this problem? I have reset the router, hard to reset the printer and followed all the steps of the Diagnostics. I'm puzzled!

  I feel like a real dope. But this correction is so simple and cost nothing. You need not map the c309A wireless. What I did, is running a network cable to the back of the printer to my router (one of taking four behind) which automatically added the printer to my home network. So all I had to do after is go to the "Add a printer" Wizard on my computer laptop windows 7, let the wizard find the printer, which she did, and it works very well, from anywhere in the House. I don't know why I didn't think this earlier.  I'm not an expert, just do a lot of trial and error and I usually understand. I woke up in the middle of the night and thought of this. Feel really stupid! But what surprises me, why the guy from HP offers this? What is with that?  (by the way, I found the part, but they wanted bucks 48.00 plus 12 for shipping.) What a scam! That's not your job, it's Mr. HP guy?

  WOOHOO!