Photosmart C4795 wireless problem

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• Need help with Photosmart C4795 Wireless Connection

  What I have: HP Photosmart C4795

  What I use: Macbook OSX 10.9.5, wireless network with WEP security, running, I'm not sure if I have WPS or not (don't know how to say or use it)

  Problem: I used it as a wireless printer without problem for the past five years.  Recently, I moved and cannot find out how to configure the wireless connection.  USB connection works fine.  I still have the installation software, and as far as I can tell, it is updated (I'm not positive however.)  When I run the HP Installation Wizard, I've got to the point where I select "Set up for wireless" and the HP installation wizard crashes every time.  I scoured the forums and have found conflicting advice about this problem.  Someone please give me a clear answer. is there something I can do to get the job of wireless or no wireless capability is no longer works with Mac OS x 10.8 or superior?

  Ah ha! I thought about it.  For anyone who uses an ATT Uverse router, maybe that's your problem.  My router is a NVG589 of Arris.  I don't know about other routers, but I guess that's the same thing.  These routers are capable of WPS, but their default settings have the WPS is off.

  You have to

  1 access to the properties of your router via a web browser (Safari, Internet Exploere, Firefox, Google Chrome, etc.) to the address http://192.168.1.254/mdc
  "2 click on 'Edit your settings or wireless security'", you will need the code printed at the bottom of your router.
  3. turn on the 'Wireless Protected Setup (WPS)'

  From there, you should be able to follow the Setup instructions for printers WPS enabled found here: http://support.hp.com/us-en/document/c02273853

  This next set of instructions is specifically for anyone who has a Mac and running the version OS x 10.9 or higher.  (If you don't know how to check this, click on the apple icon in the upper left corner of your screen.  Select "About this Mac" a box will appear with the information of OS x).

  Select Mac OS X.

  Select the third option OSX v10.10 Yosemite, Mavericks Xv10.9 OS and OS X v10.9 Mountain Lion.

  Select Option 1: Wireless Installation (EVEN IF YOU ALREADY HAVE IT CONNECTED VIA USB.)

  Skip the second step and proceed directly to step three.

  Select the second method: install the software using Apple software updates

  Follow the instructions for the method of the push button.

  I hope this helps for those who had as many problems as me!

• Have a PHotosmart C4795 wireless capable; printing problems

  I have a Verizon 4 G hotspot for the Internet and was able to print for a while, but now can't do wireless wireless. No problem to do with usb to the printer.

  Print a network Test Wireless in the network menu on the front panel.  That said, is it connected to your hotspot?

• Photosmart C310 wireless problems

  I have a HP Photosmart C310 and O2 Hotshot wifi device. Printer test report ot the network is connected and the printer has been installed on my Dell laptop. Printing works fine when I use a cable but the laptop cannot find the printer when I try wireless. When I brought the package in the store where I bought the printer, he tried connecting to the top through their wifi - who is with Eircom - and it worked then. But when we set up return to the Hotshot it wouldn't work again. This problem can be resolved, or the devices that I use are not suitable for wireless printing?

  Your Hotshot cannot allow communication from client to client.  Each customer probably only has direct access to the Internet, not to each other.

  Contact the manufacturer of Hotshot for more details.

• HP Photosmart C4580 Wireless problem - Snow Leopard

  Hello

  My HP Photosmart C4580 has worked for wireless (albeit a bit slowly) until I made 2 changes:

  (a) I changed my router SSID (network name) and password

  (b) I have upgraded from Leopard to Snow Leopard

  At first I tried to use the HP configuration utility to reconfigure the network my printer wireless.  It doesn't not work - he told me that my printer to be connected via USB, while he was already.  I tried different things and ended up reset wireless to the printer (using the printer menu).

  Then, in the HP that I read that HP utilities do not work with Snow Leopard help files.  But the instructions for wireless network with my snow leopard printer did not work.  I could install my printer via USB (and downloaded driver), but it does not appear on the list without wire.  I couldn't find a way to configure wireless with USB connection, as I already had when I initially set up my printer with Leopard.

  Video instructions to set up wireless for Mac (http://h30434.www3.hp.com/psg/board/message?board.id=Macintosh&thread.id=231) seemed promising, because it would finally give me a chance to give my printer on my network information.  Wireless Network Test report gives the network name (SSID hpsetup) (since I have reset the settings), that I found promising, although only under IP address, he said 'not applicable' (and obviously fails it test under 'Network name found' failed-it).  However, my macbook can't take any hpsetup network and on the network Page Configuration I printed the network status is 'offline', Active connection Type is None, URL is 0.0.0.0.  Apparently my printer cannot connect to this network hpsetup.

  I have spent a few days on this and I am completely at a loss to know what to do.  Can someone please advise?  Thank you very much.

  OK, we can solve the problem.

  First you uninstall the 10.5 HP software before installing 10.6?  If this isn't the case, we might as well do it now.

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt, as well as Apple and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
  Click on continue
  Let the cleaner it is.

  Then, remove the printer in System Preferences, Print & Fax.

  After that, go to hp.com and download the 10.6 complete package

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-74785-1&LC=en&DLC=en&cc=us&lang=en&OS=219&product=3418707

  Having attached to the C4580 usb cable and select Wireless when you can.  Follow the rest by.

  I noticed problems where people have "special" characters in their password wireless.  If it fails, and you have no alphabetic characters or digital, you will need to go through the process of hpsetup ad hoc, as detailed in the video you mentioned.

• C7280 all in the a photosmart printer wireless problem

  Photosmart c7280 All in One

  Windows 7 64 b

  Unable to connect to the modem

  no change

  This photosmart c7280 all-in-one is no spring chicken, and there were no problems so far. It is connected to 2 laptops via a Qwest wireless modem. After that be able to connect to the printer for a week or two the ability to access the printer has disappeared... printer shows offline. To resolve this problem, I had to redo the SSID and WEP information and it would be upward. Today when this 'fix' again once he could not find the modem even if I am connected to my office at the top of the page and online. I had unplugged the modem and brought up in power go online without a problem, I so I stop the 7280 and restarted, is returned to Setup Wizard wireless, put in the news and hit OK... it has started the search for the modem then hooked! Unable to do anything, power button did not work, had to pull the plug to get it to turn off. Back on and everything but the wireless worked, did this x 4 with the same result. Is there a separate card to control the wireless function? It is replaceable and it sounds like the likely cause of the problem?

  Thank you, Bob

  Looks like the wireless card has failed.  Print a network Test Wireless in the network menu on the front of the printer.

  If she does not, reset the printer by turning it off, keeping the # 6 keys while a few seconds after turning it on.

  If the radio is toast, it can be practically replaced.

• Photosmart C4580 wireless problem

  This all-in-one is not responding when he slowed down after a few hours without exploitation. The only way to bring back to life is in power it cycle. I tried the reset default, static and same ip address assignment to disable security on my network. Still the same problem. The only solution provided by HP support must it off when it is not in use. I think that's not a real solution for me. I really regret buying HP printer. If anyone can help it would really appreciate.

  Photosmart 44xx series

  Photosmart series 45xx

• Photosmart c309a wireless problem

  I had my printer for 14 months and am not eligible using HP.  It had been printing fine on the wireless of my modem to ATT uverse.  All of a sudden it won't print and says printer offline or disconnected.  When I do the diagnosis, it is said the wireless radio is not on.  Blue light for the wireless on the control panel is on.  My wireless network otherwise works fine and the computers are also very good.  This problem can be corrected?

  Martin

  I'm sorry, but your wireless radio is dead. You can connect it to your router with an Ethernet cable and get the same functionality that the wireless or use it on USB. Otherwise, its time for a new printer.

• Please help with Photosmart C4795 Wireless

  Hi, I have tried everything and can't seem to get this printer works wirelessly. I followed the instructions step by step, at least 4 times. The blue (wireless) light on the printer is on, the printer is recognized by my router (wireles Belkin n +), my software (McAffee) has also recognized the printer. When I do the installation of the printer, everything happening. I am able to print the report of wireless network and everything goes as well as it lists the good SSID and information.

  I use Windows 7 Home Premium. When I try to print the printer icon appears (it clearly says "printing") and after 1 minute it just tells me "error-printing".

  Solution Center HP also tells me that the printer is connected and active without error... Please if you have an idea on what could be the problem, I'd be happy.

  Try this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

• Photosmart C4580 wireless problems after installing Snow Leopard

  Hello

  I recently installed the new Snow Leopard on my macbook to see I have printer problems.  I tried to uninstall the HP printer and reinstall.  I can print if I connect with my USB, but I can't make it work wireless.  When I try to print wireless, printing opens and tries to print.  Then I get an error message saying that my printer is offline.  How can I make 'online '.  This error message disappears when I plug in the USB cable.

  I would really like my printer works as well as it did before Snow Leopard.  Maybe that's not possible, but I would at least the option of wireless printing.  I've been waiting with the help of HP for 20 min. twice and finally abandoned.  Any help anyone could give me would be greatly appreciated.

  Thank you very much.

  LSteph

  Isteph: The main reason for you trouble is that you send the job thanks to a USB print queue configured. Each queue on a Mac is specific to a single connection method. Printer offline is the Mac error, which means the cable is not connected (of course it wouldn't be).

  To fix this: open your menu Apple - system preferences - Print & Fax. Use the 'negative' at the bottom of the column to remove from the queue for this device. Click on the "plus" sign to search a new queue. You want to add a queue of bonjour for wireless connections. If a queue of Hello is not displayed then PrintDocs instructions above may help you to re-associate the printer to the network.

• Plug a Photosmart C4795 wireless network

  When I try to connect my printer via wireless network, she prays for SSID and WEP key.  I use a Verizon Wireless UM175 USB modem.  I can't find the info SSID and WEP.  I installed this on a laptop HP with Windows Vista.  Can you help me please?

  PrintDoc wrote:

  Hmm, nobody can really help you with this exactly, but we can help you help you

  Your SSID is the name of your broadcast wireless network (when you look at a list of wireless signals on your computer and say 'it's me' - that's all).

  Your WEP (or WPA better alternative) is the password used by your wireless system.  You will need to know what type (WEP or WPA) and the actual password.  Did you write somewhere?  A good tip is to write both on paper and note your router to strip.

  If you're still stuck, you can download this tool and it will help you get the info you need, however, is a little "cranky".

  Message edited by PrintDoc on 07/10/2009 07:18

• Photosmart C4795 printer problem - cannot print from my HP laptop

  I tried to run the diagnostic tool. It indicates that the printer is offline. I can't understand how to reconnect. I have windows XP.  I was on the phone with ATT/HP for more than an hour with no resolution. Help, please!

  Reinstall the software and drivers from here.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=3940574

• Photosmart C4795 on fall back on the deployment of Airprint for 2011 schedule?

  Hello:

  I recently bought the printer Photosmart C4795 wireless in September or October 2010. It is not on the deployment schedule of Airprint for 2010 on the PDF on HP support.

  Would you know if The Photosmart C4795 wireless printer will be on a schedule of deployment of Airprint for 2011 or internal parts rely before the deadline of compatibility?

  I want to upgrade this printer to be Airprint compatible.

  Thank you!

  Ziffel

  One of the main requirements for Airprint is the must have ePrint printer.  I do not see the C4795 on ePrint models list, so it will not work with Airprint.

  Another solution is HP iPrint, it allows to print Apple portable devices via a 802.11 wireless connection.

  Here is a link to a document iPrint, it will show you how to get HP iPrint.

  http://support.HP.com/us-en/document/c01616126

• New Pavilion g - Word documents want to print to the HP Photosmart C4795 printer, with or without wire

  LV860UA #ABA Prod

  Windows 7 64 - bit

  No errow message adds the new computer and HP Photosmart C4795 wireless printing. Microsoft Word documents that print, but Excel and Power Point will print. Help

  It's strange. I recommend that you uninstall the software completely. Reinstall the complete and updated software in place the wireless again.

  Best regards
  ERICO

• Photosmart c4795 FAIL wireless

  Try to install the Photosmart c4795 on my wireless network. The problem seems to be with the software that came with the printer. The computer I use a Vista Home Basic. It uses avast! and windows firewall. I disabled them both, and that didn't make a difference. Here's what's happening.

  After the initial Setup starts, I get to the screen where I choose "USB Câble" or 802.11 option. When I choose wireless, the next screen tells me that it cannot find any network (SSID). Although I am currently connected to it, it broadcasts its ssid and he even appears on the printers "HP Network Configuration Page" it seems so that the printer can see the network, but can't the software on my computer. So I try to do a manual config, type in the ssid and click Next. After I choose infrastructure mode, I get an error message "the selected printer is not present.  If it please to connect you to the printer and press Retry or Cancel to select another. Note that the printer is installed, and I am able to print to it while the usb is connected.

  After the closure of the programmes and come back to it, I have to change the ports usb or goto the Device Manager and uninstall to try again (I have to use auto detection) if I check the box "the printer is already connected via usb" it brings me to a page with a list of printers. There is only 1 in the list. It's good, but when I pick it and next time I get the same error "printer selected is not present.

  Pls help.

  I used the cd and never had problems, so I don't think it was a bad copy.

  and boo lured3nem! That's what I've been doing all this time... Thanks for the help.

  Anyway, so it turns out that my initial assumption must have been correct. Something on this vista Home Basic machine did not allow hp to wireless access card software and/or the windows wireless api. I brought on a laptop with windows7 on it, and after a warning on windows7, I went the installation. Everything is going as expected... even without disabling my firewall or Panda antivirus. Once I got the printer on the network, I have re-installed on vista basic machine and selected that it was already connected to the network, and the software found it. YES!

  Note: I'm fairly advanced with computers and I couldn't find anything on this computer and would be interfearing... No service, no program running... nothing... So I'm still at a loss to know what was the cause of my problems. The best estimate is that Microsoft Windows Vista Home Basic was the problem... as it seems to be so often.

  If all else fails in your printer (especially with a vista machine) wireless configuration, try to borrow a laptop and get it on the network in this way... Once its on the network even the dumbest of the computers must be able to find it.

  Thank you to everyone!