Photosmart C4580 wireless problem

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• HP Photosmart C4580 Wireless problem - Snow Leopard

  Hello

  My HP Photosmart C4580 has worked for wireless (albeit a bit slowly) until I made 2 changes:

  (a) I changed my router SSID (network name) and password

  (b) I have upgraded from Leopard to Snow Leopard

  At first I tried to use the HP configuration utility to reconfigure the network my printer wireless.  It doesn't not work - he told me that my printer to be connected via USB, while he was already.  I tried different things and ended up reset wireless to the printer (using the printer menu).

  Then, in the HP that I read that HP utilities do not work with Snow Leopard help files.  But the instructions for wireless network with my snow leopard printer did not work.  I could install my printer via USB (and downloaded driver), but it does not appear on the list without wire.  I couldn't find a way to configure wireless with USB connection, as I already had when I initially set up my printer with Leopard.

  Video instructions to set up wireless for Mac (http://h30434.www3.hp.com/psg/board/message?board.id=Macintosh&thread.id=231) seemed promising, because it would finally give me a chance to give my printer on my network information.  Wireless Network Test report gives the network name (SSID hpsetup) (since I have reset the settings), that I found promising, although only under IP address, he said 'not applicable' (and obviously fails it test under 'Network name found' failed-it).  However, my macbook can't take any hpsetup network and on the network Page Configuration I printed the network status is 'offline', Active connection Type is None, URL is 0.0.0.0.  Apparently my printer cannot connect to this network hpsetup.

  I have spent a few days on this and I am completely at a loss to know what to do.  Can someone please advise?  Thank you very much.

  OK, we can solve the problem.

  First you uninstall the 10.5 HP software before installing 10.6?  If this isn't the case, we might as well do it now.

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt, as well as Apple and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
  Click on continue
  Let the cleaner it is.

  Then, remove the printer in System Preferences, Print & Fax.

  After that, go to hp.com and download the 10.6 complete package

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-74785-1&LC=en&DLC=en&cc=us&lang=en&OS=219&product=3418707

  Having attached to the C4580 usb cable and select Wireless when you can.  Follow the rest by.

  I noticed problems where people have "special" characters in their password wireless.  If it fails, and you have no alphabetic characters or digital, you will need to go through the process of hpsetup ad hoc, as detailed in the video you mentioned.

• Photosmart C4580 wireless problems after installing Snow Leopard

  Hello

  I recently installed the new Snow Leopard on my macbook to see I have printer problems.  I tried to uninstall the HP printer and reinstall.  I can print if I connect with my USB, but I can't make it work wireless.  When I try to print wireless, printing opens and tries to print.  Then I get an error message saying that my printer is offline.  How can I make 'online '.  This error message disappears when I plug in the USB cable.

  I would really like my printer works as well as it did before Snow Leopard.  Maybe that's not possible, but I would at least the option of wireless printing.  I've been waiting with the help of HP for 20 min. twice and finally abandoned.  Any help anyone could give me would be greatly appreciated.

  Thank you very much.

  LSteph

  Isteph: The main reason for you trouble is that you send the job thanks to a USB print queue configured. Each queue on a Mac is specific to a single connection method. Printer offline is the Mac error, which means the cable is not connected (of course it wouldn't be).

  To fix this: open your menu Apple - system preferences - Print & Fax. Use the 'negative' at the bottom of the column to remove from the queue for this device. Click on the "plus" sign to search a new queue. You want to add a queue of bonjour for wireless connections. If a queue of Hello is not displayed then PrintDocs instructions above may help you to re-associate the printer to the network.

• HP Photosmart C4580 Wireless - can't get to work

  I just had to get a new computer and a new printer.  While I was there, I set up a wireless network.  I am running Windows Vista 64-bit on the new computer (gateway) and a HP Photosmart C4580 printer with wireless capability.  I can't the printer to work regularly.  Whenever I have reinstall, it works very well until it's the computer goes to sleep or stops.  Then, it no longer works.  Reinstall... it works... sleep, it stops working... vicious circle.

  I spent hours with HP cat trying to solve this problem and even more time to try to find me a solution.  This is my first HP product and I must say that I am at the end of my mind with him.  I can't believe that I'm the only one on Earth with a similar problem, but I can't find any help anywhere.  I'm sure I'm doing something wrong, but I did not have enough experience to understand and can't seem to find someone who does.

  I'd appreciate any help I can get at this point.  This is my last resort before you give up and go back to Dell!

  I have a few questions and suggestions:

  1. The IP address of the printer, the computer or both changes over time?
  2. I recommend that you set a computer DHCP reservation and the printer.  Connect to your wireless router, look for LAN Configuration, address reservation.  You should see a list of clients connected to the wireless router.  Define bookings of at least the printer and the computer.
  3. The SW (sorry about that) to uninstall and reinstall.

  With the IP address of the computer and the printer now set, the SW should not have problems to find the printer when it wakes up from sleep (I hope).

  BTW - unless you are using a surge protector, very inexpensive, the printer should be fine tuned on.   I think that the Councils to plug the printer directly into the wall, as a way to solve the problems SW is very interesting.

• Photosmart c4580 print problem

  Hello, I have a photosmart c4580 running on wifi... I have two mac osx on 10.7.4 but when I print, it says 'printing 100% ' then I get a messase saying 'this printer is not responding' IV ' e removed the software from the computer off and removed the printer and reinstalled but it still has the same problem...

  Can anyone help?

  Thank you

  Daniel

  Unfortunately, the problem of compatibility makes it is a bit difficult.  The update of the firmware will fix the problem, but it does not work with 10.8.

  The only way to get the updated firmware update is to find a system that uses OS X 10.5 or more.  The update utility lists Mac OS x 10.4, Mac OS X 10.5 and Mac OS X as in charge.  I suspect that the last option, although it is not listed, is 10.6.  10.6 may work, but I recommend you find a 10.5 system to ensure the update will be a success.

• HP photosmart 4500: c4580 wireless problem

  My c4580 print a test page using the diagnostic tools, but won't print wireless, they form a queue until the usb cable is plugged

  Thanks, that fixed the problem

  Dave

• Photosmart C310 wireless problems

  I have a HP Photosmart C310 and O2 Hotshot wifi device. Printer test report ot the network is connected and the printer has been installed on my Dell laptop. Printing works fine when I use a cable but the laptop cannot find the printer when I try wireless. When I brought the package in the store where I bought the printer, he tried connecting to the top through their wifi - who is with Eircom - and it worked then. But when we set up return to the Hotshot it wouldn't work again. This problem can be resolved, or the devices that I use are not suitable for wireless printing?

  Your Hotshot cannot allow communication from client to client.  Each customer probably only has direct access to the Internet, not to each other.

  Contact the manufacturer of Hotshot for more details.

• C7280 all in the a photosmart printer wireless problem

  Photosmart c7280 All in One

  Windows 7 64 b

  Unable to connect to the modem

  no change

  This photosmart c7280 all-in-one is no spring chicken, and there were no problems so far. It is connected to 2 laptops via a Qwest wireless modem. After that be able to connect to the printer for a week or two the ability to access the printer has disappeared... printer shows offline. To resolve this problem, I had to redo the SSID and WEP information and it would be upward. Today when this 'fix' again once he could not find the modem even if I am connected to my office at the top of the page and online. I had unplugged the modem and brought up in power go online without a problem, I so I stop the 7280 and restarted, is returned to Setup Wizard wireless, put in the news and hit OK... it has started the search for the modem then hooked! Unable to do anything, power button did not work, had to pull the plug to get it to turn off. Back on and everything but the wireless worked, did this x 4 with the same result. Is there a separate card to control the wireless function? It is replaceable and it sounds like the likely cause of the problem?

  Thank you, Bob

  Looks like the wireless card has failed.  Print a network Test Wireless in the network menu on the front of the printer.

  If she does not, reset the printer by turning it off, keeping the # 6 keys while a few seconds after turning it on.

  If the radio is toast, it can be practically replaced.

• Photosmart c309a wireless problem

  I had my printer for 14 months and am not eligible using HP.  It had been printing fine on the wireless of my modem to ATT uverse.  All of a sudden it won't print and says printer offline or disconnected.  When I do the diagnosis, it is said the wireless radio is not on.  Blue light for the wireless on the control panel is on.  My wireless network otherwise works fine and the computers are also very good.  This problem can be corrected?

  Martin

  I'm sorry, but your wireless radio is dead. You can connect it to your router with an Ethernet cable and get the same functionality that the wireless or use it on USB. Otherwise, its time for a new printer.

• Photosmart C4795 wireless problem

  Hi, I tried to configure connect wirelessly with my mac (OS 10.5.8) but I can't seem to access it.  When I search the online ip address I can pull up all the information from the printer, but when you try to add the preferences--> printers/fax system there is no recognized printers available.  When trying to set up by the disk, that I am unable to connect wirelessly via usb - all I get is an error saying that my mac has no access on the network even if it does.  The printer wireless network test report, there is no problem found.

  I can add the printer directly by the option ip address when adding new printers through the system preferences, but the only thing that printed successfully is through the hp utility test page - whenever I try to print other documents it stalls and loses the connection to the printer.  I don't know if I added it by intellectual property through system pref properly because of this.  Everything works fine from my pc.  Thanks for any help you can provide.

  If it prints very well from your PC, then I will assume that it is connected to your network OK.  We'll take on the Mac:

  First thing to try would be to reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  If she is not there, restart your router and look again.

  Also, tell me about your network - router brand/model, type of encryption (WEP, WPA, etc.) and ISP type (DSL, cable, etc.).

• help with HP Photosmart C4580 wireless using the windows 8.1need driver?

  I updated my computer and all of a sudden the printer will not connect wireless as it did before. I was told by HP that there is no upgrade program, but it worked before yesterday... Please help me

  Thanks for the reply.  Sorry this solution did not work.

  You upgrade Windows 8 to 8.1? There is an updated driver for Windows 8.1, but it's the same one that was in Windows 8.  If you installed from an earlier version of Windows, you may try to download and install the driver for Windows 8.  Here is a link to that.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109997-1&cc=us&DLC=en&LC=en&OS=4157&product=3418707&sw_lang=

  If you were already on Windows 8, then more information is needed to answer your question.  You get an error message when you try to print?  Try you print and the printer is not available or is not listed?  Error messages?

• cannot configure photosmart c4580 to connect to my wireless network

  I tried to connect my photosmart c4580 following your instructions and got to the last step and after I hit APPLY, the grip of the page for a while then it says "the server where the page does not.  I hit refresh several times but no luck.  I'm stuck.  Any suggesstions?

  Hi @BossLady2,

  Welcome to the Forums of HP Support! I see that you have problems affecting the printer through the network wireless on the Mac. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

• I have a Photosmart C4580 all-in-one, do I need a wired connection to analyze instead of the wireless

  PhotoSmart C4580 - windows 7 - wireless set up - how to scan? No problem to print or copy, except the printing from the internet. Keep getting errror occurred in the script on this page. HP does support not any help so far

  Thanks Sabretooth04 works great now. Much better than with an old computer and printer just to analyze something

• Blocks wireless HP Photosmart C4580 printer

  Hello

  I have a HP Photosmart C4580. It was connected to my Wireless network. The other day I decided to change SSD and WPA key my route for security reasons. The printer has stopped working so I again installed the software so I could configure the network printer information.

  Problem is that now it never acknowledges that the printer is active wireless. I tried in a computer with XP and a macbook pro with snow leopard. In both cases the critical points of configurations in trying to find the printer. I realized that something happened to the printer wireless radio, because when I run the printer, the wireless has become active and then it stops just the printer. The buttons and the display of the printer becomes simply does not. Likewise, I can't get the printer because the power button is unresponsive. I have to disconnect the printer taking and during startup, go to wireless menu and turn off the wireless radio, so it is not blocking the printer quickly. I also (at start and quickly) restored the default radio wireless configuration. But that has not solved the problem. Also tried to reset the printer unplug the power cord in the back and in the decision-making. Nothing has changed.

  I have no idea what makes the printer freeze. Probably something with the edge router? I just change the WPA key and SSD.

  Thank you in advance.

  Hello

  Take a look at this ad because it has a solution on the WPA encryption Open to change.

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/C4580-change-wireless-settings-from-open-to-WPA/TD-p/158877

  This should give you a few pionters.

  Good luck

• Photosmart C4580: Problem black cartridge

  When printing in black, the first page is allmost perfect. The second page is full of scratches, therefore, there is almost no ink at all on the page. When you print the next day, the same phenomenon occurs (the first page is good, then they go quickly wrong)

  I replaced the cartridge, I used the printerhead cleaning function, the two did not help.

  Can you help me?

  Hi @Glimp,

  Thank you for visiting the Forums from the HP Support! I see that you are facing some print quality problems on your HP Photosmart C4580.

  I would like that go you ahead and continue troubleshooting here: uneven black text dark, I understand it prints well and then slowly fades, but I would like you to follow the steps listed.

  What has been the result, if you always use print quality problems, please call our technical support at the 800-474-6836 as it may be material. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!