Photosmart C410 [6396F5]: Ipad recognizes my HP printer, and then displays an error message
The printer is recognized, but displays an error and does not print
Hello @PastorBetts.
Welcome to the HP support forums.
I understand that when you try to Airprint for your Photosmart C410, you get an error message.
I would like to help.
What is the error message you get?
Here are some generic troubleshooting steps from apples web site.
If you can't print to your printer AirPrint
Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
- On your iPhone, iPad or iPod touch, check that your device uses the latest available IOS and the app that you print from is up to date.
- On your Mac, use software update to update to OS X and applications that you have purchased from the Mac App Store.
- Check with the manufacturer of your printer to see if the firmware updates are available for your printer model.
- You can connect an AirPrint device to your network, either by bypass surgery or a direct connection to your Wi - Fi network.
- AirPrint devices connected to the USB port on the Apple AirPort base station or Time Capsule AirPort use AirPrint. If your printer includes AirPrint, connect it directly to your Wi - Fi network or Ethernet LAN port on your Base Station to print wireless.
- After turning on your printer, wait a few moments before trying to print. Some printers may take a minute or two after power to join your network.
You will also find useful information in the following document.
HP wireless printers compatible AirPrint - print on a wireless network with Apple AirPrint FAQs
Tags: HP Printers
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Hello DRS1966,
Yes, I can understand the frustration of getting an error once printed of your document. I'm glad that's not interfering with your documents but would like to try and get rid of it. Please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.
Please let me know if it detects errors, or that it cures the problem. I'll watch for your reply.
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There are several methods.
You could make a start by looking at this article.
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CBTEKRONY wrote:
Have an older iPad that I inherited. iOS is outdated but get error message when I try to update. Support instructions do not match my iPad. This was bought in 2011 I think. I need help to remove the update one put it back.
What is this error message that you receive? This would help a lot. From there, a person must be able to provide some additional troubleshooting steps.
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I tried to clean the print head and put in new ink cartridges.[Moved from comments]
HI Margaret,.
Welcome to the Microsoft community.
What version of Windows is installed on the computer?
You can read this article to check if the problem is resolved.
Please select the operating system you are using on the upper right side of the screen and follow the steps.
The error code you provided is an error of HP. I would also say that you post your question on the HP support forum as well.
http://h10025.www1.HP.com/ewfrf/wc/product?product=3777182&LC=en&cc=us&DLC=en
Get back to us if you have any other questions.
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Hello
1. what operating system do you use?
2. what web browser do you use?
3. have you made changes on your computer?
4. What is the brand and model of the printer?
5. are you able to print from other applications?
When a printer is installed, members of the Administrators group on the computer are given permission to manage the printer by default. If you have an administrator account, you can probably change the printer properties. Otherwise, you must obtain permission to manage the printer before you can change the properties of the printer.
Method 1:
If you are using, I suggest you send the link to learn how to open a session as an administrator.
How can I connect as an administrator?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-log-on-as-an-administrator
Method 2:
I also suggest you to see link and check.
Error when printing to a PDF file: PDF driver is not found
Cannot print from Quicken
http://Quicken.Intuit.com/support/help/not-able-to-print-from-Quicken/GEN82237.html
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Hello
I have a HP OfficejetPro L7680 AIO. It is 2-3 years. It has original print heads and replaced the HP ink cartridges. BLACK is XL ink, I'm starting to buy the XLs for other colors, but I generally by the combo packs for the best prices. I use to use domestic (mainly documents/newsletters) and probably replace ink every 6 months.
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The CYAN BLUE ink is low and must be replaced (as usual). I replaced the INK with a cartridge (which may have been 6 + months since I buy the combo packs). The saved printer of ink FULL and continued to print.
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I have:
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Thank you
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The print heads will probably be replaced. Just to be safe, go through the documentation below the link. To replace the print head, you need to contact technical support.
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Hi @mrberad,
Welcome to the Forums of HP Support!
I understand that your printer HP Officejet Pro 8610 is stuck in an error state. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
I can see how frustrating, it would be for you. The error you receive is usually related to a general printer error, sometimes leading to a hardware problem.
I take a flashlight and look inside the obstruction.
Use this guide to check obstructions:
I see that you reset the default printer. Have you tried a reset complete semi? I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.
If you have completed all the above steps and your product still has a problem, service the product.
If the printer is buyer's remorse period, you can take that back at the point of sale or contact HP.
Contact HP for service in all countries except Asia-Pacific.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on options contact HP - click Get phone number
File number and phone number are displayed.Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
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Hello
1 are there any changes or updates made on the computer before the show?
2. you try to add a network printer?
3. What is the full and exact error message?
4. when exactly you get the error message?
5. What is the number of brand and model of the printer you are trying to connect?
Method 1:
I suggest you check out the link and try sharing the printer:
Share a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/share-a-printer
See also:
Network printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems
Method 2:
Check out the links and check if that helps:
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http://Windows.Microsoft.com/en-us/Windows-Vista/file-and-printer-sharing-frequently-asked-questions
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· Were you able to print before on the system?
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· Apart from that you can print from other applications?
If you try to print a document from the internet then, I you suggest saving it to the desktop and then try to print and check if the problem persists.
I suggest you return the article mentioned below, if you try to print from the internet explore.
You cannot print or print preview Web pages in Internet Explorer on Windows Vista or Windows 7
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Original title: Lexmark printer
Hello
Thank you for helping me to get my laptop working again - after contacting the Microsoft Community, Microsoft and my ISP, my email seems to work so I can get all my incoming messages.
But I'm still having a problem printing. I tried to uninstall the Lexmark S605 and I get the message error "series Lexmark S600 is currently in use. Wait until the printer has finished printing and then uninstall. "I get this message even if the printer is turned off and unplugged.
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Restart your computer and check the queue to printer in the Notification area, as suggested.
Click on the printer
Cancel all Documents
For more information, visit the below mentioned link:
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx
Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT
You can see the below mentioned links.
http://Windows.Microsoft.com/en-us/Windows7/install-a-printer
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer
http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer
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Help! -HPCP1215 does not print in Windows 7, no error message
Hello, I am running Windows 7 and have a HP CP1215 printer. Until recently, when I start a print job, everything goes as normal EXCEPT nothing comes out of the printer. I get no error message or anything. I get the usual messages, indicating that the print job was sent to the printer, etc. But nothing happens on the end of the printer. I have other printers connected and they print correctly.
I tried:- Uninstall the drivers and software to print several times then reinstalling the drivers directly on the site of HP and the updated software
- I've tried different USB ports.
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Nothing seems to work, and I am at my wits end and don't know what to do else do a new install of Windows that I really, really want to do.
Help, please!This response from you:
Problem is that when I find the management of printing a back prompt window opens momentarily then shut almost immediately. I tried to access the print management with two different administrator user accounts with the same results.
Is not compatible with this response from you:
I tried the suggestions above without success to be able to print. [Referring to my suggestion to follow the steps described in the help document HP in order to remove the printer driver, whereas this step 3 is "open Print Management."]
My bad. I should have asked earlier what version of Windows 7 you have. Despite contrary information in the help files and besides, print management is apparently not available in Windows 7 Home Premium. See http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/printer-management-problem/62aab3e3-897c-4656-8d1b-58c20bd940fd (I think that Alan Morris).
Then, assuming you have Windows 7 Home Premium, go back to the HP page I linked earlier and instead of using print management, follow the advice of Alan Morris to remove driver and driver--> http://www.vistax64.com/vista-print-fax-scan/278458-how-do-i-remove-printer-drivers-windows-7-without-print-managem.html package
By 'launch' Alan means opens a command prompt window (I would do it in a "computer administrator" account) and type
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