Photosmart C410 [6396F5]: Ipad recognizes my HP printer, and then displays an error message

The printer is recognized, but displays an error and does not print

Hello @PastorBetts.

Welcome to the HP support forums.

I understand that when you try to Airprint for your Photosmart C410, you get an error message.

I would like to help.

What is the error message you get?

Here are some generic troubleshooting steps from apples web site.

If you can't print to your printer AirPrint

Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

  • On your iPhone, iPad or iPod touch, check that your device uses the latest available IOS and the app that you print from is up to date.
  • On your Mac, use software update to update to OS X and applications that you have purchased from the Mac App Store.
  • Check with the manufacturer of your printer to see if the firmware updates are available for your printer model.
  • You can connect an AirPrint device to your network, either by bypass surgery or a direct connection to your Wi - Fi network.
  • AirPrint devices connected to the USB port on the Apple AirPort base station or Time Capsule AirPort use AirPrint. If your printer includes AirPrint, connect it directly to your Wi - Fi network or Ethernet LAN port on your Base Station to print wireless.
  • After turning on your printer, wait a few moments before trying to print. Some printers may take a minute or two after power to join your network.

You will also find useful information in the following document.

HP wireless printers compatible AirPrint - print on a wireless network with Apple AirPrint FAQs

Tags: HP Printers

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