Photosmart C4480 don't scan

Similar Questions

• Photosmart C309a don't scan

  My C309a don't scan:

  -When I press the button on the printer, it is said there is a problem of scan and told me to "try to start the scan of the computer, refer to the documentation for more details"

  -When I open the HP solution on the Office Center, it says it cannot run because "your device isn't complete... Please connect the USB cable or re-run the form progam setup from the installation to a network installation CD... If it does not complete the installation or you do not have the CD to access the HP help files by clicking on the start menu.

  -J' uninstalled and reinstalled the software from the CD - it did not work

  -J' downloaded the new drivers from here:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3737193&...

  -J' tried and then install the device. I clicked the USB cable option, rather than wireless or ethernet options, and when I clicked 'Next' he told me to check the cable USB is plugged in and the unit was powered. he wouldn't let me go forward even if I put the computer turned off and removed the USB cable before trying again and reconnect them

  -l' printer prints perfectly fine USB cable... it's not just scan!

  -I had not moved the USB cable to a different USB port... still no joy

  I'm out of ideas

  In response to my own Announces 1/2 day later.

  HP Photosmart C309a will not computer scan.  The HP Solution Center does NOT open.  Can print but cannot open the HP Solution Center and command the C309a to scan a document.  Using Windows 7.  Tried to download new driver and also used the original installation disc without success in the restoration of the HP Solution Center that is used to control the printer to perform analyses.

   

  Click the Start button on windows at the bottom left

  Click "all programs."

  Clicked on "HP".

  Under "HP" clicked "Photosmart C309a Series"

  Click 'add a device '.

  A program was launched which has detected my existing C309a and when he was finished the HP Solution Center has been restored to its previous working state.  I did this using the wireless connection.  I always have not plugged the laptop in the wired connection on my desktop that I don't want to get out of this comfortable chair and address this issue more. He now works in wireless mode, and that's good enough for now!

• HP Photosmart C4680 don't scan

  I have a HP Photosmart C4680 that does not scan. It can print and copy things perfectly, but if I try to scan, it gives me an error message saying "error analysis. Try scanning from compurter or see the documentation. I've been watching other messages of the forum with similar questions, but can't find what they describe on my computer.

  I am currently using a Dell with Windows 7 computer.

  I don't know, but this could be the result of the disc it came with the impossibility to install (it says only Windows XP and Vista).

  Help, please!

  Hi Rsodd,

  Follow the steps described in this document.

  http://support.HP.com/us-en/document/c02450835

• HP photosmart c4680 don't scan to Mac

  I have a hp photosmart c4680, the functions of the printer and copier are working well. However, it will not open scanpro and does not scan documents or photos on my Mac. I uninstalled and reinstalled the printer and still the same issue.

  Hello

  As you mentioned that you have the HP Scan Pro application, the software is not intended for OS X 10.6.

  Make sure you completely remove the software as follows:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Next. Download and install Snow Leopard software below:

  http://FTP.HP.com/pub/softlib/software11/COL27838/MP-69219-2/PS_AIO_05_C4600_NonNet_Full_Mac_WW_108.dmg

  After completing the installation. Make sure to restart the Mac and install the updated HP by ringing the Apple icon and the software update.

  Kind regards

  Shlomi

• Photosmart C4400 don't scan

  I just connected a HP Photosmart C4400 on my mac mini with Mac OS X 10.6.2.

  Printing works fine but when I try to scan I have a message "unknown error."

  I tried reinstalling the software a couple of times without success.

  Is it possible to get this all-in-one to scan?

  Where have you installed the software?  If it's from the CD for the printer, it is for 10.5 and earlier only.  Uninstall in this way:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Photosmart 6520: Photosmart 6520 don't scan at ALL

  I downloaded and installed all the drivers.  I ran the doctor print and scan. I unplugged and rebooted several times.  My wifi works fine.  My IP address is updated/correct.  It won't scan at ALL, no e-mail, not at the computer, not on a SD card.  Printing works fine.

  Help, please!

  Thank you!

  Ann

  Hi @AEB424, welcome to the Forums of HP!

  I'd love to help you analyze. Because you can not scan to a SD card, in addition to not being able to scan to the computer, I can't help but wonder whether the issue has to do with the printer hardware. You are able to perform a stand-alone copy? If you can't make a copy, we will need to give priority to the material. If you can copy it, I'll gladly help you to continue to troubleshoot the problem.

  Let me know, thanks.

• Photosmart C3140: Don't scan after update to the Mavericks on Mac

  After updating my Mac to the Mavericks, now my printer not scan.  It will print, however. But when I try to scan, I get this error message:

  Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps: start the program again. Close all programs that might be using the device. Restart the computer.

  I did everything above. I have also turned off the printer and unplugged for a few minutes. I rebooted several times. Thanks for any help you can offer!

  Hello

  Thanks for your help. I have a successful solution of Apple that I wanted to share with other people who may have this problem - it involves an impression through the preferences system, a bit bulky but not too expensive:

  Go to system preferences

  Printers, Scanners &

  Choose Scan from Print/Scan above the name of the printer

  Open scanner

  In the dialog box that appears:

  Make sure that "scan to" say where you want to be saved, otherwise you can not know where TI saved.

  Press Scan.

  (If the dialog box opens to the top immediately, please be patient.)

• Photosmart C4480 scan a document to file

  I have a Photosmart C4480 well-functioning scanning photos. How can I scan a text document and save my documents on a PC?

  If you have installed the full software from the CD, you will have this program. You should see a shortcut icon on your desktop.

• Photosmart C4480 scan to iMac with OS 10.6.4

  Improved (strength) of the eMac (OS10.3.9) to an iMac (OS 10.6.4 My Photosmart C4480 print OK, but don't scan - 'scanner could not be initialized. The 'automatically' updated software only once; I've deleted and reinstalled from the original disk, but this did not help.

  If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":
  
  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall< scrubber="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish
  
  Restart your Mac
  
  Now reset the printing system:
  
  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Photosmart C4480: Not scan from the purchase of new Macbook pro

  I recently bought a new macbook pro running on OS Yosemite 10.10.1.

  On my previous macbook my photosmart C4480, I just installed the software from the instillation disk and it just worked. On my new laptop, it allows to print very well however evertime I try and open HP scan Pro it immediately crashes or not responding. I tried to update all my drivers and software, but it just seems to be totally unable to open. I really don't know what to try next?

  Any help is appreciated.

  Hello

  Download and install the package following, then try to Capture of Image scanning:

  http://support.Apple.com/kb/dl907

  Please let me know if what it contributes,

  Shlomi

• Photosmart C4480: Scanning and printing

  When I scan to print printing resulting is a quarter the size of the image or document.   How to set.

  Also, I want to put this printer on the Windows 10 64-bit desktop

  Hi @Fuchsia2007,

  Thank you for joining the HP Forums!

  I understand that when you copy with your HP Photosmart C4480 printer print is a quarter the size of your image or a document and you want to use this printer on Windows 10. And I'm happy to see it for you!

  There are drivers available for this printer on Windows 10. So, when you are ready, follow the instructions in this guide, download and install the driver printer and software Via USB.

  About the size of the copy, please see page 58-61 of the user guidefor your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!

• Can scan Photosmart C4480 works on a computer with Vista home edition?

  I have a HP computer with windows Vista, 32-bit.  I downloaded Photosmart C4480 and each time get an error at the end.  The printer works.  The copier works.  The scanner does not work.  I made scan trouble shooting and the shooting of printer problems and uninstalled and reinstalled the C4480 at least 4 times, following all the instructions.  Yet, I still can't scan.  Can you help me?

  I've included a link to a document, you can try:

  http://support.HP.com/us-en/document/c02661093

  Also, if you have not run the diagnostic utility scanner, it is very useful:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-96506-1&cc=us&DLC=en&LC=en&OS=2093&product=3418705&sw_lang=

• HP photosmart C4480: HP photosmart C4480 does not print colors

  I had other questions on this matter. Changed to the new color cartridge. The printer will print a new alignment page that has the color on it, but all the images or type I try to print in color out just black and white. I don't have an option of black and white levels in my print window. Also do not have a function of options as someone did in a similar question. Impossible to find anywhere in the preferences system, in the window print function buttons printer to specify the color and black and white.

  Never had this problem before using Windows or Mac computers. Printed of this same laptop several times over the years, no problem. This just started happening out of nowhere starts at the beginning of this summer. Same notebook printed in color in the office. No indication I need new drivers, tried to reinstall the printer just to be safe.

  Any ideas? !!

  Thank you!

  Hi @2534Melissa,.

  Welcome to the Forums of HP Support!

  I understand that you are unable to print in color with your HP photosmart C4480 printer. I will definitely do my best to help you.

  In my view, there is a problem with the device driver, follow the instructions.

  Step 1: Resetting the printing system:

   

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Deskjet back in right now.

   

  Once the reset is complete, proceed to the next step.

   

   

  Step 2: Uninstall the drivers and software:

   

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

   

  Once the uninstall is complete, please continue on.
  
  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

   

   

  Step 4: Manually install the driver Package:

   

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 5: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

   

  Step 6: Add the device:
  

   

  
  1. click on the menu of Apple , then Preferences System.

   

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

   

  3. click on the name of your printer, click the sign minus (), then remove the printer.

   

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

   

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Deskjet driver is selected.

   

  

   

  6. click Add to add the printer to the list.

   

  -Source

   

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Posted by Mr X-23.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Photosmart C4480: Not printing in color documents

  Installed new cartridges, color works on all pages of test, but not in any application. The color displayed in the preview windows, if I understand correctly, this means that it is a printer problem. Nothing don't helps, I have updated the driver. All troubleshooting tips seem to apply only to Windows platforms that I don't get the same choices in preferences dialog boxes. Black and white and the quality of the project are NOT verified. Help?

  Welcome to the HP community @Kaiulani,

  I understand that you are unable to print in color of a Mac OS X 10.10 Yosemite to your HP Photosmart C4480 printer. I will definitely do my best to help you.

  Since you are able to copy in color, I think that there is a problem with the device driver, follow the instructions.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Deskjet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 5: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Deskjet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Originally posted by Mr X-23.

  Please respond to this post to let me know the result of your troubleshooting.

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP Photosmart C4480: software HP Photosmart C4480

  I just bought a new desktop computer Dell Inspiron 3646.  My printer HP Photosmart C4480 confidence, but old, works very well and is the printing of the new computer, but I don't have the possibility to check the ink levels, etc.  Can someone advise how to restore this function.  The installation software provided with the printer does not work with Windows 8.1.

  TKS,

  Steve

  Hi @SteveM571

  Please go on the HP Forums! I'd love to help you install the software in order to check ink levels again.

  Download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

  Alternatively, you can use printing HP and doctor Scan to perform this maintenance like cleaning the print heads and to check ink levels.

  

  

  

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  I hope this solves your request.