HP Photosmart C4680 don't scan

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• HP photosmart c4680 don't scan to Mac

  I have a hp photosmart c4680, the functions of the printer and copier are working well. However, it will not open scanpro and does not scan documents or photos on my Mac. I uninstalled and reinstalled the printer and still the same issue.

  Hello

  As you mentioned that you have the HP Scan Pro application, the software is not intended for OS X 10.6.

  Make sure you completely remove the software as follows:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Next. Download and install Snow Leopard software below:

  http://FTP.HP.com/pub/softlib/software11/COL27838/MP-69219-2/PS_AIO_05_C4600_NonNet_Full_Mac_WW_108.dmg

  After completing the installation. Make sure to restart the Mac and install the updated HP by ringing the Apple icon and the software update.

  Kind regards

  Shlomi

• Photosmart C309a don't scan

  My C309a don't scan:

  -When I press the button on the printer, it is said there is a problem of scan and told me to "try to start the scan of the computer, refer to the documentation for more details"

  -When I open the HP solution on the Office Center, it says it cannot run because "your device isn't complete... Please connect the USB cable or re-run the form progam setup from the installation to a network installation CD... If it does not complete the installation or you do not have the CD to access the HP help files by clicking on the start menu.

  -J' uninstalled and reinstalled the software from the CD - it did not work

  -J' downloaded the new drivers from here:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3737193&...

  -J' tried and then install the device. I clicked the USB cable option, rather than wireless or ethernet options, and when I clicked 'Next' he told me to check the cable USB is plugged in and the unit was powered. he wouldn't let me go forward even if I put the computer turned off and removed the USB cable before trying again and reconnect them

  -l' printer prints perfectly fine USB cable... it's not just scan!

  -I had not moved the USB cable to a different USB port... still no joy

  I'm out of ideas

  In response to my own Announces 1/2 day later.

  HP Photosmart C309a will not computer scan.  The HP Solution Center does NOT open.  Can print but cannot open the HP Solution Center and command the C309a to scan a document.  Using Windows 7.  Tried to download new driver and also used the original installation disc without success in the restoration of the HP Solution Center that is used to control the printer to perform analyses.

   

  Click the Start button on windows at the bottom left

  Click "all programs."

  Clicked on "HP".

  Under "HP" clicked "Photosmart C309a Series"

  Click 'add a device '.

  A program was launched which has detected my existing C309a and when he was finished the HP Solution Center has been restored to its previous working state.  I did this using the wireless connection.  I always have not plugged the laptop in the wired connection on my desktop that I don't want to get out of this comfortable chair and address this issue more. He now works in wireless mode, and that's good enough for now!

• C4680 don't scan

  I have a Photosmart C4680 HP which works fine except it will not scan anything. I read the previous posts here but could not connect to link who recommended the service representative. Please help me! From the looks of this thread, I'm not the only one who has this problem and I did not see where someone at - it a solution either. Thank you

  No problem at all, check again my previous message. I've updated a guide to Windows 7!

  Good luck

• Photosmart C4480 don't scan

  After using the C4480 a year without problem it suddenly doesn't scan.  I have a MacBook with OSX10.5.8.  It prints but won't copy or scan.

  The scan function closes and start-up instructions by default.  If I try to scan from the printer, I get the message to try to scan from the computer.  Nothing happens when I copy.

  I have:

  unplugged the C4480 off my MAC, everything turned back.

  b. uninstalled the driver, downloaded the driver from the HP site, reinstalled

  It still does not work.

  Any ideas?

  I fell on the map because I got exactly the same problem. Another thread has provided a suggestion and it worked for me.

  -Download the full software from HP Photosmart Aio for Mac OS X features. It's the HP Suite for Mac. It will probably look a little bit different than what you currently have installed (it was for me). It can be found here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&destPage=softwareDownloadIndex&lang=en&softwareitem=oj-74785-1&os=219&product=3418705&=

  -Once installed, unplug the power cord at the back of the C4480 for a minute.

  -Plug it in again.

  -Launch HP Scan and am trying to scan a document or photo.

• Photosmart C4400 don't scan

  I just connected a HP Photosmart C4400 on my mac mini with Mac OS X 10.6.2.

  Printing works fine but when I try to scan I have a message "unknown error."

  I tried reinstalling the software a couple of times without success.

  Is it possible to get this all-in-one to scan?

  Where have you installed the software?  If it's from the CD for the printer, it is for 10.5 and earlier only.  Uninstall in this way:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Photosmart 6520: Photosmart 6520 don't scan at ALL

  I downloaded and installed all the drivers.  I ran the doctor print and scan. I unplugged and rebooted several times.  My wifi works fine.  My IP address is updated/correct.  It won't scan at ALL, no e-mail, not at the computer, not on a SD card.  Printing works fine.

  Help, please!

  Thank you!

  Ann

  Hi @AEB424, welcome to the Forums of HP!

  I'd love to help you analyze. Because you can not scan to a SD card, in addition to not being able to scan to the computer, I can't help but wonder whether the issue has to do with the printer hardware. You are able to perform a stand-alone copy? If you can't make a copy, we will need to give priority to the material. If you can copy it, I'll gladly help you to continue to troubleshoot the problem.

  Let me know, thanks.

• Photosmart C3140: Don't scan after update to the Mavericks on Mac

  After updating my Mac to the Mavericks, now my printer not scan.  It will print, however. But when I try to scan, I get this error message:

  Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps: start the program again. Close all programs that might be using the device. Restart the computer.

  I did everything above. I have also turned off the printer and unplugged for a few minutes. I rebooted several times. Thanks for any help you can offer!

  Hello

  Thanks for your help. I have a successful solution of Apple that I wanted to share with other people who may have this problem - it involves an impression through the preferences system, a bit bulky but not too expensive:

  Go to system preferences

  Printers, Scanners &

  Choose Scan from Print/Scan above the name of the printer

  Open scanner

  In the dialog box that appears:

  Make sure that "scan to" say where you want to be saved, otherwise you can not know where TI saved.

  Press Scan.

  (If the dialog box opens to the top immediately, please be patient.)

• Photosmart C4680 - no scan

  Hello

  I just bought a Photosmart C4680 with a new Mac Book Pro in September. Printing and copy functions work well, but whenever I try to scan I get the message "an unknown error has occurred" and the scan is canceled out by the software itself. If I try to start a new search, I get a message that there is a communication problem with the scanner... I tried to restart, stop, change USB ports, uninstalling the software and reinstalling, nothing works. Any ideas?

  Hey people,

  Don't know what the guy said in German, I hope this helps you as well.  We saw this especially when there is a conflict between the old and the new software.  People will automatically run the software on the CD when they set up a new printer.  The problem is the CD is under 10.5, you don't specifically mention what OS you use, but you got the Mac in September, I'll assume it's Snow Leopard.

  Anyway,.

  Uninstall in itself is not always solve the problem, so there is a 'scrubber' in the software that really cleans things.

  Go to Applications/library/Hewlett Packard / click Uninstall HP

  Click on continue

  Highlight your device in the left pane

  Hold down the Ctrl and Opt, as well as Apple and click on uninstall

  There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

  Click on continue

  Let the brosseuse it is.

  After that, add your C4680 with printing and fax and let the operating system to search for updates and others. If it asks you if you want to download them, accept you.

  Who should take care of it.

• I have a photosmart C4680 and I want to scan a picture to my computer. How can I do this?

  I have a photosmart C4680 and I want to scan a picture to my computer. The computer is a HP Windows 7 64 bit Vista.

  Try reading this:

  http://support.HP.com/us-en/document/c02453257

• HP Photosmart C4680 scanning problems with Snow Leopard

  I have a HP Photosmart C4680 All in one printer/scanner

  Since upgrading my imac (early 2009 model) to Snow Leopard I have had problems printing and scanning

  My scanner has never worked since the upgrade

  printing has been uneven at best, but seems to be more reliable in the last week or two, since I downloaded the hp apple update the driver through the printing software update on my mac.

  I deleted and reinstalled the driver several times

  but nothing works

  whenever I try to scan something my printer, the hp scanning software begins to open on my imac, and their broken quickly

  If I try to open the program to scan my iMac, it crashes

  Help!

  I need to be able to use the scanner

  That is why in the first place, I bought the printer/scanner combo

  You must run the cleaner, if the question of fixing is not a standard uninstaller program.

  Uninstall in itself is not always solve the problem, so there is a 'scrubber' in the software that really cleans things out.*Note * run this will remove all software that has been installed, HP so you will need to reinstall all other HP printers that you have configured.

  Go to Applications/library/Hewlett Packard / click Uninstall HP

  Click on continue

  Highlight your device in the left pane

  Hold down the Ctrl and Opt, as well as Apple and click on uninstall

  There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

  Click on continue

  Let the brosseuse it is.

  After that, add your C4680 with printing and fax and let the operating system to search for updates and others. If it asks you if you want to download them, accept you.

  Who should take care of it.

• How to scan to PDF? I have the HP Photosmart c4680 printer and m7-1015dx Pavilion computer.

  How to scan in pdf format. I have printer hp photosmart C4680 & pc hp Pavilion m7-1015dx Entertainment, using the Windows 7 operating system.

  The computer only allows me to scan all the documents in for example jpeg photo format. My old computer has a program called HP solution center this permit scan me to PDF.  The new configuration of hp can only scan to the size of the photo. How can I fix it, so can scan documents to pdf format?

  Hi, you probably need "Full Feature software and Derivers" at the following link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=au&dlc=en&sw_lang=&product=3739150#N193 if still does not work. Please try to download and install for free a product called PDF24. You can open this program and import from a scanner, you can also use this program to edit the scanned or as pdf documents. Here is the link to download: http://en.pdf24.org/pdf-editor.jsp best regards.

• Photosmart C4680: Photosmart C4680 on homegroup printer-considered, but not scanner

  My home network includes a Dell XPS-18 running Windows 8.1 Pro and a Toshiba Satellite running Windows 7 Home.  Our Photosmart C4680 is connected to the Toshiba by USB.  It is shared and is available on the network.  It is used by the XPS for printing and never a problem as long as the Toshiba's online.

  However, I can't find a scanner.  I used it for printing without having to install any software.  When I couldn't find as a scanner, I have installed on the XPS, the HP software suite which is available for download from the HP site, in the hope, there was a special driver for scanning, which would be added.  But that does not change.

  The Toshiba can scan from the C4680.  And I can connect to the XPS via USB and also find a scanner by, for example, opening Paint.net and go to "file |" Acquire | From a scanner or camera.  But when the printer is shared via network it is not considered a scanner on the XPS, although I can print to it.

  How can I use it as a scanner on the network?

  Hello

  MS Windows alow God a printer or files and folders, there are not any sharing scanner capabilities.

  Scanning can only be done from the PC that have plugged USB cable, to scan multiple computers, you will need a network connected device, it can be done with a USB device.

  Kind regards

  Shlomi

• Photosmart C4680 blurry printing PDF files and web pages

  Hello

  My Photosmart C4680 has only recently begun to blur PDF print and web pages, which are not blurred due to problems of ink, but look as if they were printed during a mild earthquake.   Printing of documents Word and Text Edit

  Since my computer is fine.  I've done the troubleshooting and re-scanned the page alignment - no change.

  I have a Mac running OS X 10.6.8.

  Thanks in advance for your help and Happy July 4!

  I would recommend you do a hard reset of the printer. To do this, use the following steps.

• missing OCR for Photosmart C4680

  Hello-

  Is there an OCR software included with the Photosmart C4680?  I did a full install, but I can't scan to create editable text.  The aid function advises me to select a pdf in text can be added to the output, but this option is not given in the drop-down list.  The data sheet

  http://h10010.www1.HP.com/wwpc/pscmisc/VAC/us/product_pdfs/3739148.PDF

  Speed of scanning OCR (letter) is<34 sec. ="" i understood="" this="" to="" mean="" the="" c4680="" i="" was="" buying="" actually="" has="" ocr!="" i="" looked on="" the="" hp="" site="" and="" got="" the "full="" feature="" software"="" download,="" and="" installed="" it,="" but="" this="" didn't="" help. ="" i="" could="" find="" no special download="" for="">

  http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=228&LC=en&DLC=en&cc=SG&lang=en&product=3739150

  Any help would be appreciated.

  Thank you

  -Steve

  It works!

  And you were right, I had to uninstall and reinstall the PhotoSmart software before you install the OCR software.  I had updated to version 13 of PhotoSmart 12 version that was on the CD supplied with the printer.  I got the message "OCR application is not required" when I tried to install on version 13.   Uninstall and revert to the version 12 allowed me to then install the OCR.  I'll go with version 12, it has everything I need.

  I think it is strange that HP it so hard.  After successful installation, I changed from a customer who felt he was ripped off (after being sold nonexistent OCR) to a satisfied customer!  HP should at least have a link of his C4680 software page to the OCR software and indicates the software OCR is working on the C4600 series.

  Anyway, thanks a lot rhanman for your help and for the time and effort in replying to my query.  I greatly appreciate it.