Photosmart C6180 / Mac / Word - trouble printing on paper by a line

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• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• PriI impossible cannot print in color on my HP Photosmart C6180 all-in-One Printer.

  I can't print in color on my HP Photosmart C6180 all-in-One Printer.  I was not able to find the color preferences in the printer dialog box.  Any help?

  Try to uninstall and reinstall the software and drivers and see if it works for you.

• HP PHOTOSMART 3210XI ALL IN ONE: printer says paper size or type is incorrect when you print an envelope from Word

  Hello

  I've had this printer for years & were able to print my envelopes in Word without problem. Today, I tried to print an envelope without result. The printer keeps giving me (type and paper size is incorrect). I have not won the printer & reinstalled. Still no change. Any ideas?

  Thank you

  Dear AIRASSAULT18B,

  Please follo the steps in this document:

  http://support.HP.com/us-en/product/HP-Photosmart-3200-all-in-one-printer-series/439599/model/439603/document/c01824353/

  I hope you find it useful.

  Greetings.

  * I am not an employee of HP, my work is voluntary.

  If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.

• I have a new HP Photosmart C311a 7510 with trouble printing envelopes.

  The 7510 does not print the addresses directly on envelopes. I took care to put the envelopes in the tray that does not seem to be the problem. In my view, returning the envelopes (duplex printing) before printing the cause of the problem with the alignment. Someone had this problem and that this is resolved the problem.

  Another issue I have with this printer is the delay of printing (ink drying). My Photosmart C7280 is a duplex printer and ink drying question but when you printed in draft mode it does not pause to dry ink. This 7510 a break time yet when printing in draft mode, which makes the dismal printing speed.

  Operating system is Windows 7 Ultimate. No change since the installation of the printer.

  Hi bill78759,

  You must change the driver settings when printing envelopes so that the duplex option is turned off. The C7280 printer used a different mechanism of the impression that the 7510. With the new type of ink used in the new printers, it will always take the printer pause before removing the paper in the printer. This time is essential, so that you get a print with print quality.

• HP Photosmart C6180 all-in-One print show

  Everytime I try to copy something, the scanner or the charger to top of the page.

  the copies are coming out with black lines running through.

  I re - align heads, printed a test, all printed clearly.

  What can I do to solve this problem.

  I lose a lot of money at Staples runnig whenever I need copies!

  Here is the solution. I hope this helps.

  http://support.HP.com/us-en/document/c00899181

• How to do a full (level 4) uninstalling the software of a photosmart c6180 all-in-one printer?

  I have to do a complete uninstall of my printer, because when I try to uninstall from the Control Panel, or the cd, it does not completely uninstall! Then, when I try to re - install, no icons are visible! and I am unable to view or change the print settings, scan, copy or fax. I tried uninstalling and re - installed from the site, also. Can someone help me solve this problem? If it helps, I'm on XP Pro and Internet Explorer version 8. My computer is a HP pavilion model # m370n.

  Since you have an HP computer, I would say that you uninstall to level 3.

  Level 4 uninstalling will remove all traces of the HP software, which can eliminate more than you want to, especially if you have an HP computer. I suggest you do a level 3 uninstall as follows: load your driver CD and navigate to the directory util\CCC on the CD. There will be a series of commands, uninstall_L1.bat by uninstall_L4.bat files. I suggest that you run uninstall_L1.bat, then uninstall_L2.bat, then uninstall_L3.bat.

  I suggest that you do not run the uninstall_L4.bat file.

• HP 4500 - a few words not printing on paper

  I just installed the HP4500 printer wireless to my laptop.  Sony Vaio - Windows XP.  Everything seems to work...

  The book feeds when I print

  The color and the alingment tests all work

  The HP scan & print doctor says system works

  The cartridges have ink inside

  BUT

  My print out blank!

  Hi higal,

  I see that you are having print quality problems with your printer.   I'll take a look at the document below.

  Print quality

  Let me know how it goes.

• printer all-in-one memory card error Photosmart C6180

  Photosmart C6180 all-in-one printer, xp computer

  When I insert a 4 GB SDHC card in the SD slot + printer and

  When I insert a SDHC 16 GB card in the SD slot +, two cases, the error "memory card error" appears on the printer screen.

  The HP digital imaging monitor displays the error "no images on the card.

  How can I correct the mistake of the printer software.

  Hello

  No, it isn't, when the device was built there were that many more 1 GB card and they were still quite expensive.

• PhotoSmart C6180: page c6100 is broken

  I am trying to download a driver for my printer C6180, but all roads lead to this page:

  http://support.HP.com/us-en/product/HP-Photosmart-C6100-all-in-one-printer-series/1153695/model/1153...

  This page is empty.  Is there another page?

  Hi @eTTguy,

  Welcome to the HP Support forums.

  I understand that you try to download the drivers for a HP Photosmart C6180 all-in-One Printer for Windows 10 but cannot because the tracking link opens a blank page. I want to help you with that.

  I am currently on a Windows 7 PC using Internet Explorer and Google Chrome, and the link you posted took me to the support home page for the HP Photosmart C6180 where you would still need to click on "Software & drivers" and the blue "go" button under "Option 2" to get the drivers HP Photosmart C6180.

  If you follow this link, so that it brings you directly to the page software and drivers with a red download button click on start download - drivers and software HP Photosmart full feature.

  This link should work. If she opens another blank page, try a different web browser. Web browsers Act sometimes differently with different websites.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Installation failed for HP Photosmart C6180 wireless for my laptop HP Pavilion (window Vista Home Premium) 64-bit

  Hello

  I have HP Photosmart C6180 all-in-One printer, that works well with my other Compaq Presario SR2001NX desktop (Window XP) wired without any problem.
  But after I bought the new laptop about a month ago, I tried to install this printer on my wireless laptop.
  I downloaded HP driver for vista 64-bit, which is not always in the final phase of installation showing big 'X' mark on the screen of the window.
  Several chatting online with HP technician did not work at all, and I couldn't connect the printer with that laptop apparently more up-to-date, which is quite frustrating.
  I know how to connect the printer wireless with router. The printer screen shows it is correctly connected to the Wi - Fi network.

  I wonder if Microsoft already knows this kind of installation problems.

  It seems that Windows does not install automatic blower for this printer. Most of the HP printers is listed on the function of automatic installation of the window, but this printer is not included.

  Hello Itnntkim,

  Thanks for posting of Microsoft Answers.

  I checked on the compatibility of Windows Vista site and this printer is compatible with the 64-bit system, but it shows there is a required download for the drivers. I've included here the compatibility site.
  http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=PhotoSmart%20C6180%2032%2f31ppm%204800x1200dpi%20Print%2fCopy%2fScan%2fFax%20NIC%20U&v=HP&uid=Q8181AABA&pf=0&pi=0&s=HP%20PhotoSmart%20C6180%20all-in-one%20multifunction&os=32-bit

  Make sure that you have all the updated drivers for the HP Photosmart C6180 all-in-One printer.
  The website below is for drivers for this model for Windows Vista 64-bit system.
  http://h10025.www1.HP.com/ewfrf/wc/softwareList?OS=2100&LC=en&cc=us&DLC=en&product=1153494&lang=en

  We have downloaded the drivers, then uninstall the drivers you currently have. And then update with the new drivers.  If when you do that, you still get an error, please answer with the exact error message so that we can continue to troubleshoot with you.

  Sincerely, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Photosmart C6180 - unable to delete the document in the print queue

  My Photosmart C6180 shows a document in the queue which can not be removed causing the error message and unable to print documents from my laptop.

  Hi Thomastwhilaker,

  I'd love to help you remove the paper that is stuck in your queue and get you print again.

  First post please returns with the answers to these questions.

  1. Is the printer connected wirelessly or with a USB cable?
  2. The printer is connected directly to a wall outlet or a surge protector? (It is preferable to connect directly on the wall)
  3. You have all other printers HP installed on this computer? If so, do you still have the printers?
  4. Is this a HP laptop or another brand?
  5. What operating system do you have? Mac or Windows?

  At this point because you said your 'portable' I imagine you have Windows. If you have not already tried the HP print and Scan doctor, please do and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested. If you have a Mac, skip the following steps and let me know.

  

  Click here to download and run the utility > HP print and Scan Doctor

  If the problem persists, I suspect that if restart us the spooler, remove the driver and re - add the printer that we may be able to correct the problem. Follow the instructions below to perform these tasks.

  Restart the print spooler

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

  • Type services.msc and press enter
  • Locate the print spooler and double-click it to open the spooler properties
  • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
  • Under Service status, please stop the server, wait a moment, and then click Start

  Remove the printer from the server to the printer properties

  1. open the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8 and 8.1 - Select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If you get an error "in use", restart the computer and the printer, and then follow the steps again.

  Re-add a printer

  Open start > all programs > HP folder > folder printer > HP Setup and the software if you do not see the program installation and software, but you see the printer icon, double-click the printer icon to start the installation and the software.

  Please let me know if this does not resolve the problem, or if you need additional help, I'm happy to help you.

• Photosmart C610: Black Photosmart C6180 print does not correctly

  My HP Photosmart C6180 is not print black properly. I just made impression after he hada problem with ink xs18a0106. When I ran self test 2 times the black came out faded and veiny however the colors came out fine. Any ideas on how to solve this problem that I need to use black ink and color ink

  Here are a few guides I found on printing photos:

  1. If you are on a Mac: HP printers - print Photos (OS X)
  2. If you are running a Windows operating system: HP printers - print Photos (Windows)
  3. User Manual: user manual

• If I only print in black why my HP Photosmart C6180 uses up color cartirges? Are expensive!

  If I only print in black why my HP Photosmart C6180 uses up color cartirges? Are expensive!

  Hello

  All printers do the same thing that even many printers have an option to print in black INK ONLY. The reason: during the process of global warming, printers need to use all inks to check and maintain their print heads... Some people say, we turn on the printer / OFF it will use more ink, I can't confirm that but understandable.

  Kind regards.

• iPhone 4 printed coupons from the app ID groceries directly to my HP Photosmart C6180 all-in-One, BUT

  iPhone 4 coupons printed from the app ID groceries directly to my HP Photosmart C6180 all-in-One BUT the iPhone can not find the wifi printer when trying to print from email or Safari or Contacts, etc..

  Why HP does not list this printer in the approved list?  They have the HP Officejet listed and many photosmart printers as well.

  No, not so easy.  AirPrint is a print 'unmanned' environment and must have hardware and firmware support in the printer in order to print.  Other applications are more than a traditional print driver-centric apps and can find and print to the printer on a network without him having to support AirPrint.