Photosmart C6380 doesn't scan to computer

Similar Questions

• Photosmart 5510: photosmart 5510 doesn't scan

  My Photosmart 5510 left scanning for computer (HP Pavilion with wireless connection). I get a msg of unsuccessful scan from the printer and an HP 5510d series is not found msg on my computer.  He still won't print.     I restarted everything.   When I opened the printer from start I get a box Priinter configuration and software with connect a new printer and add more software options.   A ran the full feature software and driver and get msg that I need to insert the disc and the earlier version cannot be deleted.   Ran print and scan doctor and it says Installer get full software not installed.  I don't know what else to try.

  Hi @dmorfy,

  There is a utility called Microsoft mount it that might be able to help to uninstall the old version of the HP Photosmart from your PC software. It is pretty Strait before running.

  Once it's done try to reinstall the software.

  Please let me know how it goes.

  Thank you!

• HP Photosmart C6380 does not scan or print photo with Windows 8

  Just bought HP M6/1125DX/15j with Windows 8. My current HP printer is a HP Photosmart C6380 All In One.  The printer does not work, but the photo and analysis part icons no longer appear which were on my front desk. I tried to download the entire program which said would update my printer, but after 6 tries to one hour each, at the end he just said my download has been cancelled. Is there a chance that my printer will be supported by Windows 8 and how do I do that if I can't download.  Or am I stuck buying a new printer? Thank you

  Hello

  The C6380 is supported in Windows 8 and has a Solution Full Download.  I would try using the Print Wizard to download and install the drivers.

  Try this link for the Print Wizard.

  Print the installation wizard

• Photosmart 6520: Can not scan to computer

  I can scan is no longer on my computer. I have a message to ensure that the "Scan to Computer" is selected via the printer software. Where can I find it. Printer works fine.

  Hello

  Thanks for the additional comments.

  You can always try our suggestion.   In order to enable the analysis of calculation, you need to install the FULL features software, then by activating the "Scan to computer" as shown.

  Hope that helps

  Thank you.

• Photosmart 5512 will not scan to computer touch screen

  I have a new Windows 7 laptop and the only way I can scan is using the photosmart software on the PC.  I try to use the touch screen and even if my computer is recognized as being connected via USB, I get the following error:
  "Unsuccessful Scan.  An error occurred while parsing.  Please make sure that your computer is connected to the printer and try agan. »

  I downloaded the "doctor HP Print and Scan" and it doesn't find any errors.  I had the scanner connected to my previous laptop Windows 7 and it should scan via the touch screen.  I appreciate any help anyone can provide.

  Download the latest complete software and drivers on the website of HP here.  Try now.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611&

• Photosmart 7520 - can not scan to computer directly

  I have a 7520 new.  And using a Mac OSX 10.8.5.  The printer works perfectly.  When I try to scan, I get a message that there is no commumication with the printer.  I arrived at the printer utilities and the attempt to activate the scan and get the same message.  However, if I go to the web operation shipped it see communication, and if I use the operation of analysis on the web server it scans correctly.  How can I get rid of having to go to the web to analyze and do it in my printer?

  Hello

  I'm sorry to hear you can't scan with your Photosmart 7520 and your Mac OS X 10.8.5. I would like to help. I have studied this problem for you and have found a troubleshooting guide that I'll post for you below to follow.

  I hope this helps!

  Problems of communication during the analysis

  Kind regards

• HP Photosmart C6380 will not install on windows 8.1 after upgrade. Can print but not scan.

  I recently updated my windows 8.0 to 8.1 Dell desktop and my 6380 photosomart would not work.  I downloaded the updated driver, and the installer hangs on "rotating disc icon" who then disappears.  It seems that the print function has been installed, but the printer doesn't scan.  Multiple level 4 uninstalls, restarts as well as disabling the firewall during installation;  I can print but not scan.   I know that the printer works fine I can scan my laptop.

  Hello there jcartmell,

  If you are still having the problem with the installation of your printer on your system Windows 8.1, I would try to help out. I read your post and saw that you tried several level 4 uninstalls and still have the same problem installing. I'll post you a few of my recommendations.

  • First of all, I would recommend a clean boot. How to make a boot in Windows (click on Windows 8.1 and follow the steps).
  • After you restart the computer from the boot, complete an uninstall of level 4, you have done previously.
  • When the computer restarts after uninstalling, reinstalling the software: series all-in-one printer, HP Photosmart C6300/6324 full feature software and driver
  • Afterwards, return to the clean boot procedure to activate the disabled services.

  I hope this helps!

  All the best,

• Photosmart 6510 - no computer"found" - "Scan to computer" not activated

  Hello

  With the help of HP Probook, with Windows 7 Professional.  64 bit.

  My Photosmart 6510, I cannot scan documents on my laptop. I think that this only started happening recently when I started to use AVG PC Tuneup software, but I have district check if this may be the cause that the scanner is aunable to detect the computer.  I get the following message:

  "No computer was found - make sure that the printer software is installed on your computer and that the 'Scan to Computetr' is enabled via the printer software.

  I uninstalled the software and reinstalled again.  When reinstall it wonder "Enable scan" I agree.

  Previously, the "Enable scan" message popped up whenever I have rebooted, but that has stopped so I think something may have changed.

  Any suggetsions would be welcome.

  TX, Kurt297

  Hello

  Please, download the following tool and run it on your computer:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-135113-1/HPPSdr.exe

  Hope he will give some answers if not reinstall full feature software and drivers from following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=5058336

  Kind regards.

• Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans.

  New desktop computer. New OS than Windows 7, 64 bit. Office Enterprise 2007. Software loaded new Photosmart c7100 CD purchased from HP as directed.

  Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans. I want to scan to E:\

  Nothing wrong with the scanned image. No error message.

  Found. Settings, scan settings, scan to... Configuration, settings button, buttons search for the solution Center, manage shortcuts scan... and then create new shortcuts in the folder of your choice!
  How bypassed can you get?

• HP Photosmart 7510 not scan to computer (MacBook Air)

  Hello

  I have a HP Photosmart 7510 connected wireless to my home network and I can't select my computer when parsing the list for the computer on the printer.

  I use a MacBook Air with OS X 10.8.2

  I've updated all my drivers, reinstalled the software and disconnected/reconnected to the network several times.

  I can print to the 7510 my computer.

  I can scan the 7510 using the HP software on my computer

  I am unable to find 'activate Scan to Computer' in the settings on my computer (and all instructions on this Web site are for Windows)

  We organize also several computers window on our network, and these show all in the analysis of computer selection and can be analyzed successfully to. (without going through the HP software installed!)

  What is missing for me to scan to my computer? Scan to other computers is not an option (for reasons of confidentiality) and scanning the computer is also not ideal, because I bought the printer for the analysis of it infrastructure.

  Thank you

  Emma

  Hi Emma,

  If the Scan of the computer does not appear under the HP utility, more liekly something went wrong in the HP installation wizard.

  Try these steps and let me know if that can help you:

  First reset the system as follows:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Then, go to Applications\Hewlett - Packard\Device Utilities and follow the HP installation wizard.

  Now open the HP Utilitiy and search the computer Scan in the scan parameters section.

  Kind regards

  Shlomi

• Scanning from a HP Photosmart C6380

  When scanning my Photosmart C6380, when I chose to select the scan format PDT send it automatically send it to a file that I can not find. How can I change the setting to send the scan for a file of my choice?

  If you need help forum members please find & post it in the appropriate section. This section is for Forum Feedback & Suggestions... explained in the sticky at the top of this section> HERE

  Section of the printer is >> ICI Read the first post it there before posting your question.

• Can not scan to computer w/new HP Photosmart 6520

  -New HP Photosmart 6520 was installed 2 days ago. ePrint successfully as well done. I can scan to an email via eprint, but cannot parse the document to my computer. The message of the printer tells me there is a USB connection error.

  -J' quit and connected a new USB cable and still nothing!

  -Also, I see that in my programs that the only thing listed in the HP 6520 folder series is the product of the studies and nothing else.

  -Is the reason why I can't scan to computer?

  Hello

  Please turn on your computer (Windows) computer analysis:

  (a), double-click on the icon on the desktop.

  (b) select the Scan of the computer,

  (c) click on Enable

  d click OK/apply.

  You can also click Start with Windows.

  Kind regards.

• Photosmart 6525: hp utility closes unexpectedly when you try to set Scan to computer

  A Photosmart 6525 printer connected through WiFi to a Mac Pro under Mountain Lion (10.8.5)

  Everything seems to be alright except for the "Scan to computer" feature which cannot be enabled.

  Utility HP v. 5.10.1 closes as soon as you click the "Scan to computer" on.

  Installation has been filed using the last updated: Photosmart-6520 - series_v12.24.0.dmg.

  This works fine in Snow Leopard 10.6.8.

  Thanks for any help

  Thanks for help, but my problem is not a printing problem but rather a utility HP problem that happens when I try to activate the function "Scan to computer".

  However, I did what you suggested but to no avail. Repair disk permissions really did keep many errors about files in Safari and iTunes.

  Finally, I did a new install of OS X Lion mountains fresh on a separate partition, added to the printer, and voila, everything went well. (Note however that even on this brand new facility I stil have the same permission errors, so they probably makes no sense).

  In conclusion, it seems that there is something wrong with my drive work system and I'm afraid I'll have to reinstall Mac OS X.

• Scan pdf photosmart C6380

  I have a photosmart C6380 and I was wondering I would be able to scan in pdf or do I need to buy more software, if yes what software do I need.

  Thanks for your time.

  Ray

  Message edited by raytraci on 06/18/2009 15:50

  Yes. You can scan documents to PDF with printer Photosmart C6380 AiO. However, if you want to scan to a pdf file that is indexed, you need OCR software.

• Photosmart more B210a: How can I change the default directory of "Scan to Computer"?

  By default, when I use the "Scan to Computer" function on my B210 he puts the scan in the directory of records users. How can I specify a different default directory?

  John

  Hello

  The scanning software, click Advanced, and then go to the Destination tab to change folders. Please remamber click apply then OK

  Agress.