Photosmart 5510: photosmart 5510 doesn't scan

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• Photosmart C6380 doesn't scan to computer

  Initially, I installed my HP C6380 PS software in a new Mac OS X Leopard desktop. The functions worked well. I've since upgraded to Snow Leopard and all functions work except the Scan to computer one. I get the message "try to start the scan of the computer. Refer to the documentation for more information. "I can scan to a USB flash drive in the printer, but not the computer. I just read in this forum that the snow leopard software has all the necessary drivers for this printer, so now I don't know if its a problem of operating system software. Any suggestions?

  Thank you, Nancy

  Thanks for the reply. Later, I found a few threads on this forum where the same issue was discussed. Since then, I learned how to scan from my computer using picture Capture.

• 5510 don't scan alignment page

  Photosmart HP 5510 will not scan the print align page. It is obviously a problem known, there are a lot of people out there who have had the same problem. The printer is new and all right on the box.

  Hello

  Please complete the steps below...

  1. Turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Wait 30 seconds, then plug the power cord and power on the printer.
  4. Press the right arrow and select "CONFIGURE."
  5. Press tools.
  6. Then press the clean print head
  7. Then press "align printer.

  Note: You may need to run step 6 for 2 times if the problem persists.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• Photosmart C4480 don't scan

  After using the C4480 a year without problem it suddenly doesn't scan.  I have a MacBook with OSX10.5.8.  It prints but won't copy or scan.

  The scan function closes and start-up instructions by default.  If I try to scan from the printer, I get the message to try to scan from the computer.  Nothing happens when I copy.

  I have:

  unplugged the C4480 off my MAC, everything turned back.

  b. uninstalled the driver, downloaded the driver from the HP site, reinstalled

  It still does not work.

  Any ideas?

  I fell on the map because I got exactly the same problem. Another thread has provided a suggestion and it worked for me.

  -Download the full software from HP Photosmart Aio for Mac OS X features. It's the HP Suite for Mac. It will probably look a little bit different than what you currently have installed (it was for me). It can be found here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&destPage=softwareDownloadIndex&lang=en&softwareitem=oj-74785-1&os=219&product=3418705&=

  -Once installed, unplug the power cord at the back of the C4480 for a minute.

  -Plug it in again.

  -Launch HP Scan and am trying to scan a document or photo.

• HP Photosmart d110a will not scan.

  HP Photosmart d110a will not scan.  The resettled drivers, checked, put off - tension, nothing works.  Using Windows 7.  Error message is ' try scan from computer or see the documentation.

  Hello smhbcd

  The current software and try to reinstall using the latest drivers from the website. The link below will take you to the page "Select your operating system". Do it and download the latest driver full features.

  Photosmart D110 software

• I installed my Canon PIXMA MP600 with the latest drivers from the Canon Website, but the printer doesn't scan.

  I installed my Canon PIXMA MP600 with the latest drivers from the Canon Website, but the printer doesn't scan.  It prints very well I can't scan and save.

  I can't find the printer drivers specifically for Yosemite on the Canon website.  How can I get this analysis and save them?  I have never installed this printer on my iMac.

  Have you tried the Applications/Image Capture or VueScan?

  VueScan

  VueScan FAQ

• My laserjet 3050 doesn't scan with Mac Lion system. When will the pilot be available?

  My laserjet 3050 doesn't scan with Mac Lion system. When will the pilot be available?

  Thank you very much, it works, but all I had to do was remove the printer and run 10.5 installation. I was then able to scan through HP Director, without taking other measures.

  Best regards, David

• My photosmart 5510 does not scan the pictures correctly on my mac os

  Hello

  Just like the title says, my Photosmart 5510 analysis correctly on my mac. The photo I, m continuous cutting, scanning sends an incomplete picture when I scan photo to file. I did everything positioning of the image anywhere on the scanner in the selection of all the different options to send the photo wireless on my mac. The scanner seems no analysis does not completely. Any ideas? Help, please. '

  Thank you!

  Hello

  The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:

  If you use Mac OS X 10.7 (Lion), make sure to install the critical update below, otherwise skip to the next step:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan.

  Kind regards
  Shlomi

• Mac OS Snow Leopard doesn't scan / Photosmart c6380

  I hooked it up wireless and it prints fine from my mac and my PC which is running XP but... it will not guard scanner saying an UNKNOWN ERROR has OCCURRED...  My PC running XP will scan very well...  Help, please.

  To smlltwntheory: the error is because you always try to use the HP Scan Pro. The previous HP queries that you had on Leopard are not compatible on 10.6. In fact, you want to run Uninstall HP (Applications - HP - HP Uninstaller) and rthen restart your Mac to clear it. From here your drivers are integrated in the operating system itself.

  Details can be found here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&lang=en&product=3560280

  On this link, down to 10.6 option instructions on the scan of Apple applications and using the built-in drivers. 10.6 link above is actually the HP utility newly released that you can now download to readd the new HP applications.

  Message edited by FireWarrior on 02/10/2009 14:32

• HP Photosmart 5510d: series HP photosmart 5510d used to scanning for Mac

  Unable to get HP Photosmart 5510d scanner the computer no more.  I uninstalled it, downloaded a new driver, tried to get going again and again, it does not analyze.

  Hello @Biebs and welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems scanning Mac.  I would like to help!

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you to reinstall HP Photosmart 5510 e - All - in - One printer full feature software and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP 6520: HP Photosmart 6520 does not scan to e-mail. Also does not seem to update the PIN code

  I have scanned in the mail in the past but cannot now to. I get a 403 error. Also the printer doesn't seem to change the PIN code I was sent. Empty the password, it displays about 10 asterisks

  Hi @cjmrnanp

  Welcome to the HP Support forums. I understand that you get a connection error message when you try to use your printer Photosmart 6520 scanning e-mail.

  Please define Manual of the printer an IP address manually and DNS servers. If you do not know how to this I have included a link to another post which has measurements, including screenshots, on how to do it. Please do not worry that the screenshots show a printer Photosmart 7510, the steps are the same.

  Once you have set the IP address manually, you still have the same problem with by entering the PIN code?

  Please let me know the results.

• Photosmart 5512 will not scan to computer touch screen

  I have a new Windows 7 laptop and the only way I can scan is using the photosmart software on the PC.  I try to use the touch screen and even if my computer is recognized as being connected via USB, I get the following error:
  "Unsuccessful Scan.  An error occurred while parsing.  Please make sure that your computer is connected to the printer and try agan. »

  I downloaded the "doctor HP Print and Scan" and it doesn't find any errors.  I had the scanner connected to my previous laptop Windows 7 and it should scan via the touch screen.  I appreciate any help anyone can provide.

  Download the latest complete software and drivers on the website of HP here.  Try now.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=5063611&

• HP Photosmart C309a does not scan wireless

  I read the old post of what is resolved, but the solution did not work for me unfortunately. Essentially, everything works except the ability to scan wireless. I get the following error "Sorry, an error has occurred" at half way through the process. Physically, I can hear the sweeping move!

  I tried to remove and add the printer and also tried to reset the system print, but in vain. I discovered I am able to scan wireless using the built-in scanning server by entering the IP address in my browser and should be able to do it by pressing the button on the printer itself or directly from HP Photosmart Studio to do that, but I have. None doesn't seem to work, and I get the same error message.

  Any suggestions? I have an iMac with OS X 10.6.2

  OK, in order to help others (including me), then all you need to do is install this http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1&lc=en&dlc=en&cc=us&product=3737195&os=219

• HP photosmart D110: document where scanned

  I scanned a document of D110 on my Mac, but can't find where it is, can you help?

  Hey @park3,

  Welcome to the Forums of HP Support!

  I understand that you are looking for a document you have scanned from your D110a Photosmart e-all-in-one printer to your Mac OSX 10.11 computer. I can help you with that.

  By default, the scans are saved in your Documents folder or one of its subfolders. If you can't find the document in the Documents, you will need to rescan the document.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Photosmart HP 7520 - Format scanning

  I tried to download the documents I scanned using the HO Photosmart 7520 today and have not been able to get my web portal provider to recognize the format of PDF files that I created.

  They have since said that there should be no problem with parsing of .pdf files as long as they are based on text and not the image accordingly.

  With that in mind, if I download of old paper copy of word documents that resulting from scanned documents will be based on image or text documents (I think I know the answer but just looking for somone confirm the worst).

  Hello

  If you scan to PDF, the out is a Spain-based-PDF and not Text-base-PDF.

  To know if the pdf content is based on text or Image-based, click here.