HP Photosmart 7510 not scan to computer (MacBook Air)

Similar Questions

• HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

  My printer connects wirelessly with my MacBook to print. It seems perfectly fine copy.

  However, the scan will be get no MacBook computer a friend and scan to it and refuses to scan at mine. I tried printing via system preferences > printer and scanner, tried to remove my printer and add it again to the impression that tried to download drivers for Yosemite to find that the error in the application downloaded impression told me that airprint was not working and the scan could not be completed. On my printer, my computer was never seen on screen as one scan to. How to solve this problem?

  Hi @LSarah,

  Welcome to the HP Forums!

  I noticed that you cannot scan with your printer HP Envy 4500 on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue scan for you!

  Please, try the procedure described in this guide, connection error shows then scanand let me know what happens!

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans.

  New desktop computer. New OS than Windows 7, 64 bit. Office Enterprise 2007. Software loaded new Photosmart c7100 CD purchased from HP as directed.

  Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans. I want to scan to E:\

  Nothing wrong with the scanned image. No error message.

  Found. Settings, scan settings, scan to... Configuration, settings button, buttons search for the solution Center, manage shortcuts scan... and then create new shortcuts in the folder of your choice!
  How bypassed can you get?

• Photosmart 7510 stop scan to PC (Windows7). Diagnostics and help have not solved.

  Printer - Photosmart 7510.

  System: I'm on Windows 7 home premium 64-bit, I have Norton 360.  Laptop is Acer Aspire.

  Problem - Photosmart 7510 - scan is no longer to the PC.

  Software won't uninstall (so I can ' t reinstall)

  Connect the printer software installation impossible (he always recognizes the printer on the network)

  Scanner not recognized.  When I click on scan HP he says 7510 series unrecognized.  If I click on manage scans devices/printers, nothing happens apart from hourglass.

  I lived all the online help and scan doctor and spent 3 days on this.  Nothing seems to fix it or repair.

  The scanner, printer and copier what worked first implemented, including scanning to pc.

  Now, everything works apart from scanning to PC.

  A few days later the scanner to the computer stopped working and could not be recognized if clicked (for example to allow the scan to PC function).  Scanner the doctor then tried to uninstall and reinstall the software.  The basic device HP software won't uninstall, whether through the HP program or control panel.  There after the reboot, even when supposedly uninstalled.  I tried to reset the defaults on the printer, turn off the power sector, removing the printer from devices and printers, fixing and cleaning the registry errors, checking all relevant WIA and CPP are restarted and automatic according to the directives of this help: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Photosmart-7510-won-t-scan/m-p/1749193/high... I followed all the HP help topics and have tried drivers updated and installation of HP.com.  My laptop was rebooted about 50 times in the last three days trying to get this resolved.

  When I click on the printer defined upward and the software it prompts you to connect the new printer.  It finds my 7510 (wireless), but says that it cannot install it.

  I can't do windows system restore, because there is no set of restore points.  I tried to disable firewall for connections and installation of the software.

  Various error messages appear:

  During the uninstallation using the control panel.

  "Scan to PC Activation App" needs closing (I can only find in the tasks of process manager I then complete the process)

  If I try to use the HP uninstall later said there is no uninstall HP.

  I have the original CD.

  Any ideas as to how my scan to PC to work again?

  Maybe this isn't the case in your situation, however, security software (firewall/anti-anti-virus/malware) can cause endless problems, depending on their configuration. Norton 360 is an extremely invasive program, part of what makes it so effective. But, get the settings to allow access install/uninstall the devices through 360 can be complicated. My advice before you try anything else, would be to disable Norton 360 (gives you regular intervals) then try Solution 3 in the Windows 7 of this troubleshooting document installation section:

  http://goo.GL/Qtbcf

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Photosmart HP 6520 all-in-one: Photosmart HP 6520 Scan to computer function doesn't work is not after the driver download

  After that our latest operating system updated, our HP Photosmart 6520 had scanning problems.  Usually a reboot or as part of the scan on the HP computer would work.  Today, I downloaded the latest driver in the hope that could solve the problem.  Now the scanner is not recognize the computer, and I can't enable analysis of the it function with HP on my Mac utility.  The print feature works very well.   This message I see in the HP utility:

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I searched HP website, but I can't find anything other than the driver I downloaded for Mac OS X 10.10.

  What can I do to get my scanner up and running again?  Thank you very much for your help!

  Hi @kjnowicki

  I want to help you with your scanning device.

  We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Can not scan to computer w/new HP Photosmart 6520

  -New HP Photosmart 6520 was installed 2 days ago. ePrint successfully as well done. I can scan to an email via eprint, but cannot parse the document to my computer. The message of the printer tells me there is a USB connection error.

  -J' quit and connected a new USB cable and still nothing!

  -Also, I see that in my programs that the only thing listed in the HP 6520 folder series is the product of the studies and nothing else.

  -Is the reason why I can't scan to computer?

  Hello

  Please turn on your computer (Windows) computer analysis:

  (a), double-click on the icon on the desktop.

  (b) select the Scan of the computer,

  (c) click on Enable

  d click OK/apply.

  You can also click Start with Windows.

  Kind regards.

• Photosmart 6520: Can not scan to computer

  I can scan is no longer on my computer. I have a message to ensure that the "Scan to Computer" is selected via the printer software. Where can I find it. Printer works fine.

  Hello

  Thanks for the additional comments.

  You can always try our suggestion.   In order to enable the analysis of calculation, you need to install the FULL features software, then by activating the "Scan to computer" as shown.

  Hope that helps

  Thank you.

• Scan of the computer does not happen with the MacBook Air 10.5.8 and C4480

  The switch tried everything off the coast of the thing.

  Error message States "parse error. Try scanning the computer or see the documentation "."

  Any ideas?

  Scan-to-print works well.

  You have loaded the HP software on your Mac?

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OFFICEJET 5740 E: can not scan to my Macbook Pro with my new HP Officejet 5740 e

  Just installed my new all-in-one printer. I can't scan to my computer, a Macbook Pro. Can I not activate "Scan to computer", although I have confirmed that I have the latest software and drivers.

  Not impressed I must say!

  JFM2015

  Hello JFM2015 ,

  Welcome to the HP Forums.

  I see you have some sweeping problems when you try to scan to your Mac.

  I suggest that we start from scratch.

  Unplug the usb cable from the Mac and printer and leave that it disconnected until further notice.

  The first link that I have for you give instructions on How to reset the printing system.

  The next step we will do is to repair disk permissions.

  Once the first two steps are completed, we then go and will download and install the 5740 Officejet HP e-All-in-One Printer full feature software and drivers series.

  Installation will give you options of connection so please do not connect cables until you are prompted to do so.

  Write me back and let me let you know.

  See you soon,.

• My 5510 not scan to computer. It is said that it is not connected.

  I have a 5510 all-in-connected to a HP with Windows 7 computer.  The printer will scan to print, but will not scan to the computer.  I downloaded the 'Doctor' program, but it didn't fix the problem.

  Hello

  What is the Officejet 5510 or Photosmart 5510?

  Is it connected to the network of yyor via USB or via the network?

  You can run a scan of the software on your PC (under start > all programs > HP) or is there a specific error message?

• not scan to computer

  my printer Photosmart Preium print-Scan-Copy will scan is no longer at the computer.

  Mac OS - recently upgraded to Lion and it would solve the problem, but there is no hope.

  I checked the updates, but he says that I am up to date.

  Can someone help me find this function?  THX!

  Hello

  I'm sorry to inform you, scan from the front panel is no longer supported in the use of Lion.

  You can only scan using the methods provided by the above-mentioned documents.

  Kind regards

  Shlomi

• Officecjet 8600 Pro: can not scan to computer

  At the printer for a few years. Started by, scan to computer worked.

  Then it would work after a reboot of the pc for a period of time before stopping.

  Now, I can not work at all.

  I * think * this is part of an update of the firmware, the printer automatically.

  Attempt to activate scan of the computer in the HP utility, it says 'Communication error. Impossible to comminucate with device.

  However print and scan from the pc works fine, so the printer communicates. In addition, utility HP can see other things such as ink levels.

  Suggestions welcome.

  Hey @Ian_O,

  I see you encounter some problems with the scanning of your Officejet Pro 8600 e-all-in-one printer to your computer Mac OSX 10.11. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If the printer is connected to your Mac via a USB cable, remove it.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the control panel and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Open Applications, Hewlett-Packard and run Uninstall HP.
  6. Restart your Mac.
  7. Download the latest drivers by clicking on this link.

  At this point, you should be able to print and scan. If you are unable to scan, please let me know how the printer is connected to your Mac and I will be able to help you further.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• scanner HP not scan to computer hp

  my hp 8600 printer/scanner pro desktop will not scan to my computer for MY SCANS.  Just like a picture.  In addition, when I try to do it from the screen of the printer, it is said that he can not find a computer to send it to.  Yet, I can get importing photos from the side of the computer.

  Your message was incorrectly displayed in the Feedback forum.  I moved it to the windows 'Hardware and drivers' forum where the printer/scanner issues are on the subject.  When the validation, always include your version of Windows.

  My advice is to check the forums to support HP (starting at http://support.hp.com/).  This is the best source of answers to your question.