Photosmart HP 7510 - cannot stop the laptop to his research when it is off

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  1. What is the brand and model of your computer?
  2. You receive an error message when you try to access the settings of the PC?
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  Check if you are able to access the laptop settings by following the steps mentioned below:

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  Please follow the steps mentioned below:

  Method 1: I suggest you to run the Design Checker (SFC Scan) system files because this can be a problem with the corrupted system files.

  System File Checker is a Microsoft Windows utility that allows Windows users to find and restore corruptions in system files

  Monitoring of file system (CFS) and then check if it solves the problem.

  Follow these steps:

  1. Press Windows Key + X.
  2. Click prompt (Admin).
  3. At the command prompt, type sfc/scannow and press enter.

  See also: http://support.microsoft.com/kb/929833

  Method 2;

  You can check the issue on another user account. If you already have a different account created on your computer, please check the question about it, try to create a new user account and control.

  You can check the link for create another user account:

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8

  Please answer us on the State of the question as well as the information required to help you further.

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  What to say; seems that the laptop can't be saved because you are too late
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  Good luck